c.
Instead
of
turning
off
the
power
to
other
supporting
devices
(
for
example,
management
stations,
Fibre
Channel
switches,
or
Ethernet
switches),
disconnect
the
communications
cables
to
the
supporting
devices.
Monitoring
status
through
software
To
monitor
DS4500
Storage
Server
status,
always
run
the
DS4500
Storage
Manager
software
and
check
it
frequently.
Be
sure
to
enable
the
management
alerts
that
you
need.
The
DS4500
Storage
Manager
software
provides
the
best
way
to
diagnose
and
repair
DS4500
Storage
Server
failures.
This
software
can
help
you:
v
Determine
the
nature
of
a
failure
v
Locate
a
failed
component
v
Provide
recovery
procedures
to
repair
a
failure
Although
the
DS4500
Storage
Server
has
fault
indicators,
these
lights
are
summary
indicators
and
might
not
identify
the
specific
component
that
has
failed
or
needs
replacing,
or
which
type
of
recovery
procedure
you
must
perform.
In
some
cases
(such
as
loss
of
redundancy
in
DS4500
Storage
Server
drive
loops),
the
fault
light
does
not
come
on.
Only
the
storage-management
software
can
detect
the
failure.
Recovering
from
a
DS4500
Storage
Server
failure
might
require
you
to
perform
procedures
other
than
replacing
the
component.
The
DS4500
Storage
Manager
software
gives
these
procedures
when
you
are
using
the
Recovery
Guru
menu.
Note:
Always
follow
the
software
recovery
procedures
to
prevent
data
loss.
For
more
information
about
the
DS4500
Storage
Manager
software,
refer
to
the
Online
help
or
publications
that
are
appropriate
for
your
operating
system
(see
“About
this
document”
on
page
xvii
for
a
list
of
publications).
Firmware
updates
In
order
to
ensure
the
optimal
operation
of
the
DS4500
storage
server
and
its
attached
storage
expansion
enclosures,
the
storage
expansion
enclosure
ESM
firmware,
the
DS4500
storage
server
controller
firmware,
the
hard
drive
firmware,
and
the
NVSRAM
(for
controllers
only)
must
be
up
to
date.
Go
to
the
following
Web
site
to
get
the
latest
updates.
www.ibm.com/servers/storage/support/disk/
Apply
the
necessary
updates
before
configuring
the
DS4500
arrays
and
logical
drives.
Subscribe
to
My
Support
for
automatic
notifications
of
firmware
or
storage
manager
software
updates
or
any
important
information
about
your
DS4000
subsystems
(see
“Product
updates”
on
page
1).
Attention:
Read
the
Readme
file
that
is
included
in
each
firmware
or
DS4000
Storage
Manager
software
package
for
any
limitations,
subsystem
firmware
prerequisites,
or
download-sequence
information.
For
example,
the
controller
firmware
code
might
require
the
storage
expansion
enclosure
ESM
firmware
to
be
upgraded
first
to
a
particular
version,
or
the
controller
firmware
download
might
require
the
halting
of
I/Os
to
the
DS4500
storage
server’s
logical
drives.
Failure
to
observe
the
limitations,
prerequisites,
and
dependencies
in
the
Readme
file
might
result
in
a
loss
of
data
access.
Chapter
2.
Operating
the
DS4500
Storage
Server
25
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