Operator
assistance
is
required
if
an
error
or
exception
condition
occurs
from
which
the
3494
Tape
Library
cannot
recover
on
its
own.
Depending
on
the
type
of
error
or
exception
condition
experienced,
some
or
all
of
the
3494
Tape
Library
operations
are
suspended
until
the
problem
is
corrected.
If
an
error
occurs
that
prevents
the
movement
of
cartridges,
the
Library
Manager
suspends
performing
requests
that
require
cartridge
accessor
movement.
You
can
use
the
Library
Manager
or
the
Remote
Library
Manager
Console
(if
the
optional
Remote
Library
Manager
Console
feature
is
installed)
to
identify
the
cause
of
the
error.
If
you
can
correct
the
error,
the
3494
Tape
Library
may
be
placed
in
Pause
mode,
and
the
front
doors
may
be
opened
to
provide
operator
access.
After
you
resolve
the
problem,
you
may
return
the
3494
Tape
Library
to
Auto
mode.
If
you
cannot
resolve
the
problem,
you
may
start
Manual
mode
operations
in
the
3494
Tape
Library.
When
in
Manual
mode,
the
Library
Manager
instructs
you
to
perform
manual
mount
and
demount
operations
until
a
service
representative
resolves
the
problem.
After
the
problem
is
resolved,
you
can
return
the
3494
Tape
Library
to
Auto
mode.
Note:
When
the
3494
HA1
Option
is
installed,
control
switches
over
automatically
to
the
hot
standby
component,
and
the
failed
component
is
marked
unavailable.
Concurrent
maintenance
can
be
performed
to
repair
the
failing
unit.
Operator
involvement
is
needed
only
when
a
second
failure
occurs
before
the
first
failure
is
repaired.
System
Administrator
Involvement
Normal
daily
operations
of
the
3494
Tape
Library
do
not
require
any
system
administrator
involvement.
System
administrator
involvement
may
be
required
if
an
error
condition
occurs
that
you
cannot
resolve.
A
system
administrator
can
obtain
operational
and
performance
information
from
the
Library
Manager
or
the
Remote
Library
Manager
Console
(if
the
optional
Remote
Library
Manager
Console
feature
is
installed)
at
any
time.
The
system
administrator
may
also
use
the
Library
Manager
or
Remote
Library
Manager
Console
to
search
for
cartridges
in
the
3494
Tape
Library
that
have
problems
with
their
external
labels
or
cartridges
that
have
been
misplaced
or
have
other
problems
that
need
to
be
corrected.
Note:
The
tasks
performed
by
a
system
administrator
are
typically
password
protected
to
prevent
unauthorized
personnel
from
inadvertently
or
intentionally
damaging
the
Library
Manager
database
or
other
operations.
Use
of
password
protection
is
optional.
Error
Detection
and
Reporting
When
the
3494
Tape
Library
is
powered
on,
the
Library
Manager,
the
tape
subsystems,
and
the
VTSs
perform
power-on
diagnostic
tests.
The
3494
Tape
Library
performs
real-time
error
detection,
fault
isolation,
error
reporting,
and
error
recovery
during
normal
operation.
In
the
event
of
a
failure,
the
information
is
reported
to
the
attached
hosts
for
logging
and
possible
host
recovery
actions.
When
appropriate,
the
3494
Tape
Library
drive
support
software
posts
host
console
messages
in
the
control
program
to
request
operator-required
actions
or
to
present
information
for
the
operator.
See
80
3494
Tape
Library
Operator
Guide
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