Troubleshooting
Infrared Communication Problems
Problem
Action
The computer cannot
communicate with other
devices using the infrared
port on the computer.
Verify that:
Power is supplied to the infrared port by the ThinkPad Features program
(click on the Infrared (
) icon).
The infrared function is enabled and other choices are set correctly in the
ThinkPad Features program (click on the Infrared (
) icon in the
ThinkPad Features program).
The communicating device is using an equivalent communication speed
(see page 52).
The infrared port is clean and does not have any spots.
No cable or electrical device is between the computer and the
communicating device.
The distance and angle between the computer and the communicating
device are correct.
Incorrect data is sent
between the computer
and the device.
Verify that:
The distance and angle between the devices are correct.
The communicating device is using an equivalent communication speed.
There is no device radiating infrared rays, such as remote-controlled devices
or wireless headphones, near the computer or device.
Direct sunlight or fluorescent lamps are not near the computer or device.
Chapter 8. Solving Computer Problems
159
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