Troubleshooting
Common Problems and Frequently Asked Questions
This section provides:
Common problems and their corresponding actions.
Frequently asked questions and their answers.
Common Problems and Actions
Problems
Actions
I cannot use PC Cards other than
IBM ones in the OS/2 Warp
environment.
If you do not have the PC Card device driver for OS/2 but you have one
for DOS, your PC Card may run in the VDM (virtual DOS machine)
environment. Refer to “Virtual Card Services for OS/2” on page 209 for
setting the VDM and the sample configuration files on the PCMCIA
Installation Diskette for OS/2, Windows 95. (If the PCMCIA Installation
Diskette for OS/2, Windows 95 did not come with the computer, create it
using the Diskette Factory program.)
My computer does not show as
good performance as I expected.
Performance varies depending on your hardware and software
configurations such as memory size, swapper file size, or smart drive
settings.
Error 2xx appears (memory error).
Make sure your memory card is correctly installed. (See page 93.)
A memory shortage or memory
error occurs.
When you are using DOS, it is recommended that you use the DOS
command
MEM /C
to review your DOS memory usage occasionally.
And then:
– Unload any unnecessary drivers from the CONFIG.SYS file. (For
example, unload printer drivers if you do not use a printer.)
– Reconfigure the UMB (upper memory block) using the
DEVICEHIGH
statement.
– Use the multiple configuration setup for DOS (refer to the
documents supplied with DOS).
When you are using Windows Version 3.11:
– Try the same actions as described for DOS.
– Unload any unnecessary programs from the WIN.INI file (for
example, FUELWIN for ac operations or LRGPTR for large
pointer.)
Chapter 8. Solving Computer Problems
143
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