IBM System x3690 X5, Руководство по обслуживанию, Страница: 76 / 464

Microprocessor problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
Trained service technician.
Symptom Action
The server goes directly to the
POST Event Viewer when it is
turned on.
1. Correct any errors that are indicated by the light path diagnostics LEDs (see
“Light path diagnostics LEDs” on page 70).
2. Make sure that the server supports all the microprocessors and that the
microprocessors match in speed, type, and cache size. To view the
microprocessor information, run the Setup utility and select
System
Information → System Summary → Processor
.
3.
(Trained service technician only) Make sure that microprocessor 1 is seated
correctly.
4. (Trained service technician only) Remove microprocessor 2 and restart the
server.
5. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. (Trained service technician only) Microprocessor
b. (Trained service technician only) System board
Monitor and video problems
Some IBM monitors have their own self-tests. If you suspect a problem with your
monitor, see the documentation that comes with the monitor for instructions for
testing and adjusting the monitor. If you cannot diagnose the problem, call for
service.
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 4, “Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192,” on page 249 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
Trained service technician.
Symptom Action
Testing the monitor.
1. Make sure that the monitor cables are firmly connected.
2. Try using a different monitor on the server, or try using the monitor that is
being tested on a different server.
3.
Run the diagnostic programs. If the monitor passes the diagnostic programs,
the problem might be a video device driver.
4. (Trained service technician only) Replace the system board.
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System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide