Chapter 2. Introduction
This
Problem Determination and Service Guide
contains information to help you
solve problems that might occur in your IBM System x iDataPlex
™
dx360 M2
system-board tray (dx360 M2 Type 6380, 7321, and 7323 system-board tray),
System x iDataPlex 2U Flex Chassis (Type 6313, 6385, and 7831 2U chassis), or
System x iDataPlex 3U Chassis (Type 6386 and 7834 3U chassis). It describes the
diagnostic tools that are available, error codes and suggested actions, and
instructions for replacing failing components.
Replaceable components are of three types:
v
Consumable parts:
Purchase and replacement of consumable parts
(components, such as batteries and printer cartridges, that have depletable life)
is your responsibility. If IBM acquires or installs a consumable part at your
request, you will be charged for the service.
v
Tier 1 customer replaceable unit (CRU):
Replacement of Tier 1 CRUs is your
responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for
the installation.
v
Tier 2 customer replaceable unit:
You may install a Tier 2 CRU yourself or
request IBM to install it, at no additional charge, under the type of warranty
service that is designated for your server.
v
Field replaceable unit (FRU):
FRUs must be installed only by trained service
technicians.
For information about the terms of the warranty and getting service and assistance,
see the
Warranty and Support Information
document on the IBM
Documentation
CD.
Related documentation
In addition to the printed
Important Notices
document and this document, the
following documentation for the dx360 M2 system-board tray, 2U chassis, and 3U
chassis is provided in Portable Document Format (PDF) on the IBM
Documentation
CD:
v
Environmental Notices and User's Guide
This document is in PDF on the IBM
Documentation
CD. It contains translated
environmental notices.
v
Safety Information
This document contains translated caution and danger statements. Each caution
and danger statement that appears in the documentation has a number that you
can use to locate the corresponding statement in your language in the
Safety
Information
document.
v
User’s Guide
This document contains general information about how to use, upgrade, and
configure the dx360 M2 system-board tray, the 2U chassis, the 3U chassis, the
System x iDataPlex I/O enclosure (I/O enclosure), and the System x iDataPlex
Storage enclosure (storage enclosure).
v
Warranty and Support Information
This document contains information about the terms of the warranty and getting
service and assistance.
© Copyright IBM Corp. 2011
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