IBM System x iDataPlex dx360 M2, Руководство по диагностике и обслуживанию

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Table 3. Integrated management module error messages (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 4, “Parts listing,” on page 109 to determine which components are customer replaceable
units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Message Severity Description Action
Watchdog %1 Failed to
Capture Screen.
(%1 = OS Watchdog or
Loader Watchdog) Error An operating-system error has
occurred, and the screen capture
failed.
1. Reconfigure the watchdog timer
to a higher value.
2. Make sure that the IMM
Ethernet over USB interface is
enabled.
3. Reinstall the RNDIS or
cdc_ether device driver for the
operating system.
4. Disable the watchdog.
5. Check the integrity of the
installed operating system.
6. Update the IMM firmware.
Important: Some cluster
solutions require specific code
levels or coordinated code
updates. If the device is part of
a cluster solution, verify that the
latest level of code is supported
for the cluster solution before
you update the code.
Watchdog %1 Screen
Capture Occurred.
(%1 = OS Watchdog or
Loader Watchdog) Error An operating-system error has
occurred, and the screen capture
was successful.
1. Reconfigure the watchdog timer
to a higher value.
2. Make sure that the IMM
Ethernet over USB interface is
enabled.
3. Reinstall the RNDIS or
cdc_ether device driver for the
operating system.
4. Disable the watchdog.
5. Check the integrity of the
installed operating system.
Solving SAS hard disk drive problems
For any SAS error message, one or more of the following devices might be causing
the problem:
v A failing SAS controller or drive
v
An incorrectly installed cable
v
A defective cable
v SAS backplane
For any SAS error message, follow these suggested actions in the order in which
they are listed until the problem is solved:
Chapter 3. Diagnostics
105