Chapter
6.
Error
messages
and
troubleshooting
This
chapter
lists
error
messages
you
might
encounter
during
the
boot
process.
Note:
If
you
contact
IBM
technical
support,
please
have
the
console
messages
available.
This
chapter
discusses
the
following
topics:
v
v
v
v
Where
to
get
more
information
The
following
table
lists
the
documentation
that
can
help
you
with
some
of
the
corrective
actions.
Table
15.
Corrective
action
documentation
If
you
are
troubleshooting...
Then...
A
hardware
problem
and
need
to
access
your
N3700
storage
system
Expansion
Unit
problems
See
the
hardware
guide
that
came
with
your
expansion
shelf.
Software
problems
See
the
IBM
System
Storage
N
series
Data
ONTAP
System
Administration
Guide
and
the
Data
ONTAP
Storage
Management
Guide
for
your
version
of
Data
ONTAP.
Startup
error
messages
When
you
apply
power
to
your
N3700
storage
system,
it
verifies
the
hardware
that
is
in
the
system,
loads
the
operating
system,
and
displays
the
Power-On
Self-Test
(POST)
messages
on
the
system
console.
POST
messages
POST
is
a
series
of
tests
run
from
the
motherboard
PROM.
These
tests
check
the
hardware
on
the
motherboard
and
differ
depending
on
your
system
configuration.
The
following
series
of
messages
are
examples
of
POST
messages
displayed
on
the
console.
POST
Messages:
HyperTransport:
400MHz
CPU
type
0x1040102:
650MHz
Total
memory:
0x40000000
bytes
(1024MB)
Starting
AUTOBOOT
press
any
key
to
abort...
Loading:
Failed.
Loading:
0xffffffff80001000/8604573
Entry
at
0xffffffff80..
Starting
program
at
0xffffffff80001000
Press
CTRL-C
for
special
boot
menu
©
Copyright
IBM
Corp.
2005,
2006
43
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