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Troubleshooting

Table 12 contains common steps to identify and resolve problems. For the latest troubleshooting guidance
and symptom-fix tip information, go to the IBM Knowledgebase support Web site:

http://www2.clearlake.ibm.com/store/support/html/knowledgebase.html

This site contains additional information that is gathered from field experience, and might not have been
available at the publishing date of this document.

Table 12. Troubleshooting

Symptom

Printer LEDs

Fiscal Logic Error Tones after
Reset

Actions

No response
from the fiscal
printer.

Printer-ready indicator is off.

None

v

Check the power connection
to the fiscal printer.

v

If using the RS-232
communications port or a
USB port with power brick,
check that the power supply
is connected to the printer
and plugged into an AC
power source.

v

If using USB communications
with a powered USB cable,
check that the POS system is
turned on.

v

Check the fiscal logic card.

4 beeps

v

Fiscal logic OK but cannot
communicate with the printer.

v

Check the printer logic card.

v

Check the flex circuit
connecting the printer logic
and fiscal logic.

v

The least likely indication is a
problem with the power
section of the fiscal logic.

Printer-ready indicator is on-
green.

None

Check the fiscal logic card and
fiscal program memory. Power
will generally be passed through
to the printer assembly even if
the fiscal logic card is defective.

Unable to
print

Printer-ready indicator is blinking
amber.

None

v

Normal Paper out indication.

v

Check that the customer
receipt paper is correctly
loaded.

Printer-ready and paper low
indicators are blinking amber.

None

Check that the printer cover is
closed.

Normal
operation but
paper low
indicator is
blinking.

Paper-low indicator blinking.

None

Normal operational condition.
Paper roll is low.

Fiscal
Power-on
Message
does not print

Normal Printer-ready indicator
solid green.

None

Check Fiscal Logic Card

4 beeps

Check Printer Logic Card

22

SureMark Hardware Service

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Содержание SureMark 4610 1NF

Страница 1: ...SureMark 4610 Printers Hardware Service Guide Model 1NF G362 0578 00 ...

Страница 2: ......

Страница 3: ...SureMark 4610 Printers Hardware Service Guide Model 1NF G362 0578 00 ...

Страница 4: ...ck Documentation in the list on the right 3 In the Search across document types field type 4610 and the model number then click Submit 4 From the list on the Search Results page click on the publication you want to display 5 On the next page select the version and or language of the publication When you send information to IBM you grant IBM a nonexclusive right to use or distribute whatever inform...

Страница 5: ...Temperature and humidity limits 12 Connector and port pin assignments 12 DC power connector 12 12 V Powered USB Display 12 24 V Powered USB Printer to Host 12 RS 232 host and audit ports 13 Cash drawer 14 Printing width speed and acoustics 14 Bar codes 15 Resident code pages 15 Chapter 3 Adjusting and maintaining the SureMark 4610 Model 1NF printers 17 Using and maintaining the printer 17 Replenis...

Страница 6: ...Installing the logic card 56 Removing the cutter motor and paper door assembly 58 Installing the cutter motor and paper door assembly 60 Removing the rollers 62 Installing the rollers 63 Removing the low paper sensor 64 Installing the low paper sensor 65 Removing the paper transport frame from the main frame 66 Installing the paper transport frame on the main frame 67 Appendix A 1NF fiscal ready p...

Страница 7: ...r Interference VCCI statement 88 Korean communications statement 88 Taiwanese Class A warning statement 89 Taiwan contact information 89 Cable ferrite requirement 89 Electrostatic Discharge ESD 89 Product Recycling and disposal 90 Battery return program 91 For Taiwan 91 For the European Union 91 For California 92 Flat panel displays 92 Monitors and workstations 92 Trademarks 93 Index 95 Part numbe...

Страница 8: ...vi SureMark Hardware Service ...

Страница 9: ...in wordt beschreven hoe u electrische apparatuur op een veilige manier moet bekabelen en aansluiten Perigo Antes de começar a instalar este produto leia as informações de segurança contidas em Informações Sobre Seguranaça Leia Isto Primeiro GA27 4004 Esse folheto descreve procedimentos de segurança para a instalação de cabos e conexões em equipamentos elétricos Fare Før du installerer dette produk...

Страница 10: ...t siitä miten sähkölaitteet kaapeloidaan ja kytketään turvallisesti Danger Avant d installer le présent produit consultez le livret Informations pour la sécurité Lisez moi d abord GA27 4004 qui décrit les procédures à respecter pour effectuer les opérations de câblage et brancher les équipements électriques en toute sécurité Vorsicht Bevor mit der Installation des Produktes begonnen wird die Siche...

Страница 11: ...colo Informazioni di sicurezza Prime informazioni da leggere in cui sono descritte le procedure per il cablaggio ed il collegamento di apparecchiature elettriche Fare Før du begynner å installere dette produktet må du lese sikkerhetsinformasjonen i Sikkerhetsinformasjon Les dette først GA27 4004 som beskriver sikkerhetsrutinene for kabling og tilkobling av elektrisk utstyr Perigo Antes de iniciar ...

Страница 12: ...cumento describe los procedimientos de sequridad para cablear y enchufar equipos eléctricos Varning livsfara Innan du börjar installera den här produkten bör du läsa säkerhetsinformationen i dikumentet Säkerhetsföreskrifter Läs detta först GA27 4004 Där beskrivs hur du på ett säkert sätt ansluter elektrisk utrustning x SureMark Hardware Service ...

Страница 13: ...IBM IBM GA27 4004 GA27 4004 Safety information xi ...

Страница 14: ...GA27 4004 GA27 4004 GA27 4004 GA27 4004 GA27 4004 GA27 4004 IBM xii SureMark Hardware Service ...

Страница 15: ...the IBM SureMark 4610 Model 1NF single station printer How this guide is organized This publication is organized as follows v Chapter 1 Introduction provides an overview of the 4610 Model 1NF v Chapter 2 Product specifications on page 11 contains technical information about the IBM 4610 Model 1NF single station printer such as physical dimensions and station characteristics v Chapter 3 Adjusting a...

Страница 16: ...tices provide important tips guidance or advice v Important These notices provide information or advice that might help you avoid inconvenient or problem situations v Attention These notices indicate potential damage to programs devices or data An attention notice is placed just before the instruction or situation in which damage could occur v Caution These statements indicate situations that can ...

Страница 17: ...the front right edge of the main cover Note You can find the fiscal serial number and other country specific identification information on a label on the Fiscal logic assembly see fiscal label on page 4 for information A Figure 1 Location of the printer information label with machine type model number and serial number Chapter 1 Introduction 3 ...

Страница 18: ...label You can find the fiscal serial number and other country specific identification information on the fiscal label A Figure 2 on the fiscal logic assembly A Figure 2 fiscal label 4 SureMark Hardware Service ...

Страница 19: ...supplied power option Powered USB 24 V powered USB connection using the IBM supplied cable Fiscal v Electronic journal 2 GB electronic journal card minimum v Secure Fiscal enclosure with epoxied Fiscal memory v Allows control of 2 x 20 character displays if required by country fiscal regulations v Audit port DB 9 v Country specific fiscal compliance v Base for IBM business partner fiscal solution ...

Страница 20: ...ogic assembly provides communication with the SureMark Model 1NF single station printers system unit and other devices This section provides information about the fiscal logic assembly and fiscal ready logic assembly IBM fiscal logic assembly The IBM fiscal logic assembly consists of a tray optional keylock covers fiscal fiscal screw connectors and ports This section provides an illustration and t...

Страница 21: ...mmunications port C Figure 3 is an optional method of communicating between the POS system and the printer 24 V USB communications port This 24 V USB communications port D Figure 3 is used to communicate with the printer and provide power to the printer 12 V USB display port This 12 V USB display port E Figure 3 is used to provide power and communicate with the display Cash drawer The cash drawer ...

Страница 22: ...ntry specific option Fiscal tray cover The fiscal tray cover K Figure 3 on page 7 is secured in place with four screws and provides an extra layer of fiscal security by providing an additional protection against tampering or disabling the fiscal logic card Service jumper This jumper is used in the fiscalization operation Table 3 Communication interface rate and power source Device Description Powe...

Страница 23: ...b site http www ibm com solutions retail store support RS 232 interface The RS 232 interface is supported on systems with the following operating systems v Windows POSReady XP UPOS 1 13 JavaPOS via Direct IO OPOS via Direct IO A Figure 4 Power reset switch location Chapter 1 Introduction 9 ...

Страница 24: ...JavaPOS via Direct IO v 4690OS V6R2 with JavaPOS 1 4 4690 OS Supported on V6R2 Hardware requirements SureMark printers work with the following systems v PC or other store controller with an RS 232 or USB port v SurePOS 700 Series systems v SurePOS 500 Series systems v SurePOS 300 Series systems v SurePOS 100 Series systems v IBM Self Checkout solution 10 SureMark Hardware Service ...

Страница 25: ...e physical dimensions Table 4 Summary of dimensions Width 145 mm 5 71 in footprint Height Cover closed 196 mm 7 72 in Cover open 297 mm 11 69 in Depth 177 mm 6 97 in Weight Fiscal 2 5 kg 5 51 lb Fiscal Ready 1 7 kg 3 75 lb 145 mm 5 71 in 177 mm 6 97 in 196 mm 7 72 in Figure 5 IBM SureMark 4610 Model 1NF dimensions Copyright IBM Corp 2010 11 ...

Страница 26: ... pin assignments for the external connectors DC power connector Table 5 Power supply pin assignments Pin Signal 1 24 V dc 2 Not connected 3 Ground 12 V Powered USB Display Table 6 Powered USB pin assignments Pin Signal 1 Vbus 5 V dc 2 Minus data 3 Plus data 4 Ground Vbus 5 Ground 12 V dc 6 12 V dc 7 12 V dc 8 Ground 12 V dc 24 V Powered USB Printer to Host Table 7 Powered USB 2 X 4 connector pin a...

Страница 27: ... assignments continued Pin Signal 10 Ground Frame 11 Ground Frame 12 Ground Frame RS 232 host and audit ports Table 8 RS 232 pin assignments Pin Signal 1 DCD 2 RXD 3 TXD 4 DTR 5 GND 6 DSR 7 RTS 8 CTS 9 RI Chapter 2 Product specifications 13 ...

Страница 28: ...hroughput when printing higher densities or continuous no pause paper feeding This might affect overall throughput Optimize print density to maximum throughput The reduced print speed is based on the number of print dots that are turned on for a given print line which is defined as dot utilization Dot utilization typically is low for normal character printing and up to 100 for full black line prin...

Страница 29: ...ages that are resident in the printer The fiscal firmware selects the resident code page required in each country v 437 US v 858 International v 860 Portuguese v 863 Canadian French v 865 Norwegian v 869 Greek v 857 Turkish v 864 Arabic v 867 Hebrew Israel v 852 Hungarian Polish Czech Romanian Slovak Slovenian Croatian v 848 Ukrainian v 866 Russian Cyrillic v 872 Bulgarian Serbian v 775 Lithuanian...

Страница 30: ...16 SureMark Hardware Service ...

Страница 31: ...m of how to load paper 3 Place the paper roll into the paper roll bucket as shown on the diagram The leading edge of the paper should come from the bottom of the roll as shown in the diagram Note The thermal printhead will not print on paper with glue on it If the new paper roll was sealed by glue tear off the 6 to 8 inches of paper with glue on it before loading it 4 Close the paper cover 5 Press...

Страница 32: ...pecifications listed above Thermal paper with watermarks coupons or advertisements printed on the front or back of the paper is not covered by IBM specifications Some inks and printing processes work acceptably but others do not Printer problems that are caused by supplies that do not meet IBM specifications might result in a billable service call regardless of the existence of a service contract ...

Страница 33: ... that the cloth is only damp and not dripping wet Cleaning the thermal printhead The thermal printhead can be cleaned whenever print quality deteriorates 1 Open the paper cover 2 Using a cotton swab soaked in isopropyl alcohol gently wipe the printhead several times on its print line and on the surrounding area 3 Wipe off any residual alcohol with a dry swab If print quality does not improve after...

Страница 34: ...20 SureMark Hardware Service ...

Страница 35: ...r operation Printer POST 1 The printer receives power through the fiscal logic and performs its POST 2 Check the status of the printer ready indicator v Printer ready indicator ON The printer POST completed successfully v Printer ready indicator OFF or blinking The printer POST failed 3 If the Printer POST fails see Troubleshooting 4 If the Printer POST is successful note the results of the fiscal...

Страница 36: ...OS system is turned on v Check the fiscal logic card 4 beeps v Fiscal logic OK but cannot communicate with the printer v Check the printer logic card v Check the flex circuit connecting the printer logic and fiscal logic v The least likely indication is a problem with the power section of the fiscal logic Printer ready indicator is on green None Check the fiscal logic card and fiscal program memor...

Страница 37: ...the paper is not feeding upside down See paperload for information v Clean the printhead See clean for information Notes 1 If problems persist reset the printer and run the POST again by unplugging and plugging the printer 2 Record all symptoms before calling for service 3 If you receive software error messages refer to the software manual of the application 4 The IBM 4610 SureMark Fiscal printer ...

Страница 38: ...ine test menus on page 25 for information about the sub menus and tests available in the off line test mode A Figure 6 Off line tests activation Off line Selection started To select a sub menu or test FIRST press the paper feed button the indicated number of times THEN press again and hold button down at least 1 second to confirm selection Sub menus Presses Thermal Receipt test 1 Enable Fiscal Tes...

Страница 39: ...paper that remains on the roll and at which time the low paper and the critically low paper status is sent The default setting for low paper status is 5 meters or 5000 mm remaining on the roll and critically low status is 1 meter or 1000 mm remaining on the roll You must calibrate the printer to accurately recognize the thickness of the paper supply which you can do with an off line test or by a c...

Страница 40: ... the printer when it sends the critically low paper status Default is 1 meter 1000 or 0X 03E8 number is stored as mm LowPaperCalibrationConstant 40 X 28 The high order bit to this variable is set after this printer has calibrated the low paper amount The lower order bits are the number of mm that the printer feeds after it detects the sensor change until the paper is out 26 SureMark Hardware Servi...

Страница 41: ...tention Static electricity can damage the server and other electronic devices To avoid damage keep static sensitive devices in their static protective packages until you are ready to install them To reduce the possibility of electrostatic discharge observe the following precautions v Limit your movement Movement can cause static electricity to build up around you v Handle the device carefully hold...

Страница 42: ... seal Consult local procedures To remove the fiscal tray from the printer complete the following steps 1 Disconnect all power and signal cables from the printer 2 Remove the printer from its mount then place the printer upright on a flat smooth surface with the fiscal screw facing you 3 Remove the seal from the fiscal screw A Figure 8 on page 29 then use a screwdriver to remove the fiscal screw Fo...

Страница 43: ... For information on how to install a fiscal tray in a fiscal ready printer with an IBM business partners fiscal solution installed see the documentation provided by the IBM business partner To install the fiscal tray complete the following steps 1 Orient the printer so that the opening for the fiscal tray is facing you 2 Align the rails on the fiscal tray with the slots in the printers cover 3 Sli...

Страница 44: ...ng the seal as well as the type of seal used is country specific See the information provided by the fiscal authority in your country for details about the type of seal and how to install it 5 Mount the printer and attach all power and signal cables Removing and replacing FRUs 30 SureMark Hardware Service ...

Страница 45: ...tray and should not be confused with the logic card that is installed on the printer unit under the main cover Note It is not necessary to remove the program memory from the logic card to complete the steps It is necessary to remove the screw that secures the program memory To remove the fiscal logic card complete the following steps 1 Place the fiscal tray on a clean flat static protective surfac...

Страница 46: ...y lifting it straight up and off the tray The fiscal memory is epoxied to the inside of the cover and also connects to the fiscal logic card The fiscal memory prevents the cover from being easily removed A Figure 9 Removing the fiscal tray cover Removing and replacing FRUs 32 SureMark Hardware Service ...

Страница 47: ...ssembly C see Removing the electronic journal slot on page 37 and Removing the electronic journal slot assembly on page 37 for information A B C D E Figure 10 Remove the fiscal card Removing and replacing FRUs Chapter 5 Removing and replacing FRUs 33 ...

Страница 48: ...al logic card This section provides the information needed to install the fiscal logic card A Figure 11 in the fiscal tray provided by IBM If your fiscal solution is provided by an IBM business partner see the documentation provided by the IBM business partner for information Attention The fiscal logic card is a static sensitive device ensure that all static precautions are taken before installing...

Страница 49: ...through the holes 9 Align the mounting holes on the fiscal logic card with the mounting holes on the tray and install the three standoffs The standoffs are installed in the two mounting holes near the rear edge of the logic card and the mounting hole directly behind the stacked RS 232 connectors 10 Install the I O probe shield a Align the holes in the I O shield with the component parts on the log...

Страница 50: ...al card is right side up and attempt to insert it in the slot again If the problem persists inspect the card slot for obstructions and call for service if necessary The fiscal tray and logic card are now ready to be installed in the printer see Installing the fiscal tray on page 29 for information Removing and replacing FRUs 36 SureMark Hardware Service ...

Страница 51: ...mbly from its mount on the logic card See Figure 13 for more information To remove the electronic journal slot assembly complete the following steps 1 Remove the fiscal tray from the printer 2 Remove the program memory B Figure 10 on page 33 see Removing the program memory assembly on page 40 for information 3 Push the slot assembly support A Figure 13 toward the front of the logic tray To push on...

Страница 52: ...The fiscal memory is epoxied to the inside of the cover and also connects to the fiscal logic card preventing the cover from being easily removed 3 Press out on the two rentention tabs C on the electronic journal slot assembly B and lift the edge of the card A Figure 14 then rotate the card up and out of the mounting bracket Installing the electronic journal slot This section provides information ...

Страница 53: ...ctronic journal slot card with the connector on the logic card 4 If necessary install the fiscal logic card in the tray see Removing the fiscal logic card on page 31 for information 5 Install the fiscal tray in the printer see Installing the fiscal tray on page 29 for information Installing the electronic journal slot card The logic card does not have to be removed from the tray to install the ele...

Страница 54: ... by lifting it straight up and off the tray The fiscal memory is epoxied to the inside of the cover and also connects to the fiscal logic card preventing the cover from being easily removed 3 Remove the mounting screw A Figure 16 and lift the program memory assembly B Figure 16 up and off the fiscal logic card Note It may be necessary to push the edge of the I O probe shield D slightly forward whe...

Страница 55: ...he connector on the logic card 4 Place the program memory assembly onto the logic card ensuring the pins are seated in the connector and release the I O probe shield 5 Use a screw A Figure 16 on page 40 to secure the assembly to the fiscal logic card Removing the paper door cover This section provides the information needed to remove the paper door cover from a fiscal or fiscal ready printer To re...

Страница 56: ...ention tabs outward slide the paper door cover toward the front of the printer until it stops then lift the paper door cover off of the paper door Installing the paper door cover This section provides the information needed to install the paper door cover in a fiscal or fiscal ready printer A Figure 18 Removing the paper door cover Removing and replacing FRUs 42 SureMark Hardware Service ...

Страница 57: ...e paper door The slots are located just in front of a large retention clip F Figure 19 on the paper door 3 Insert the tabs into the slots The customer receipt button and light pipes B Figure 19 will also pass through an opening on the right side 4 Once the cover is flush to the top of the paper door slide the paper door cover backward until it snaps into position 5 Close the paper door E F B C D A...

Страница 58: ...right and you will have to locate the tab by feel The following illustration shows the printer without the fiscal base in place for clarity To remove the main cover complete the following steps 1 Remove the paper door cover see Removing the paper door cover on page 41 2 Press the paper door assembly down until it closes and latches You will hear a click when the paper door is closed A Figure 20 Ma...

Страница 59: ...ab A Figure 18 on page 42 above 6 Turn the printer over with the paper door assembly facing up 7 From the rear of the printer place a fingertip against the inside wall of the cover 8 Slide your fingertip up the inside of the cover until you come in contact with the release tab The release tab will be touching your fingernail Note You might hear a click when you place your fingertip between the cov...

Страница 60: ...osition with the paper door cover removed 2 Slide the main cover down over the unit until the main cover release tab snaps into place Note You might have to rock the main cover back and forth slightly to get it onto the unit 3 Orient the printer so that it is upside down on the work surface and install the fiscal security bar a Orient the security bar so the tab on the bar is aligned with the slot...

Страница 61: ... the cover if it is broken and in need of replacement 1 Remove the fiscal tray from the printer see Removing the fiscal tray on page 28 for information 2 Remove the top and main covers see Removing the paper door cover on page 41 and Removing the main cover on page 44 for information 3 Remove the two screws A Figure 22 securing the ground plate in place then remove the ground plate from the printe...

Страница 62: ... section provided information on how to install the fiscal base on a fiscal printer For information on how to remove the fiscal base from a fiscal ready printer see Fiscal base on page 69 in Appendix A 1NF fiscal ready printer on page 69 To install the fiscal base on a fiscal printer complete the following steps 1 Place the frame of the printer on to the fiscal base 2 Insert the two screws through...

Страница 63: ...rinter 5 Turn the printer over and install the paper door and main cover see Installing the paper door cover on page 42 and Installing the main cover on page 46 for information 6 Install the fiscal tray see Installing the fiscal tray on page 29 for information Removing the paper motion sensor This section provides the information needed to remove the paper motion sensor from a fiscal or fiscal rea...

Страница 64: ...e precautions to avoid damage from static electricity For details about handling these devices see Handling static sensitive devices on page 27 To install the paper motion sensor complete the following steps 1 Orient the paper motion sensor B Figure 24 so the sensor is visible 2 Position one of the paper motion sensor tabs A Figure 24 as close as possible to a mounting hole 3 Rotate the opposite e...

Страница 65: ... the logic card on page 54 for information on how to remove the logic card 2 Remove both the paper door and main covers see Removing the paper door cover on page 41 and Removing the main cover on page 44 for instructions 3 Press the paper door release lever A Figure 25 to put the paper door in the open position 4 Set the unit on its back A Figure 25 Paper door release lever Removing and replacing ...

Страница 66: ...or information 2 Orient the printer so the front of the unit is facing you 3 Hold the printhead with the two black bars or print surface facing away from you then connect the flat cable to the printhead Note Ensure the contacts on the flat cable are facing toward you If they are not then remove and install the cable see Removing the thermal printhead flat cable on page 53 and Installing the therma...

Страница 67: ...al printhead see Removing the thermal printhead on page 51 4 Remove the cable A Figure 27 from the printer Note Be sure to note the orientation of the flat cable paying close attention to the blue stripe and orientation of the contacts B Figure 27 on each end of the cable Installing the thermal printhead flat cable This section provides the information needed to install the thermal printhead flat ...

Страница 68: ...al ready printer Attention When you handle static sensitive devices take precautions to avoid damage from static electricity For details about handling these devices see Handling static sensitive devices on page 27 To remove the thermal printhead flat cable complete the following step 1 Remove the fiscal tray see Removing the fiscal tray on page 28 for information on how to remove the fiscal tray ...

Страница 69: ...e 29 on page 56 facing you then press upward on the logic card B Figure 29 on page 56 release tab and rotate the top of the logic card away from the printer unit A Figure 28 Removing the interface card Removing and replacing FRUs Chapter 5 Removing and replacing FRUs 55 ...

Страница 70: ...ut handling these devices see Handling static sensitive devices on page 27 and set the logic card aside for future use Otherwise discard the logic card and see Installing the logic card for information on how to install the new logic card Installing the logic card This section provides the information needed to install the logic card in the a fiscal or fiscal ready printer A B Figure 29 Removing t...

Страница 71: ... Figure 30 v Thermal print head flat cable B in Figure 30 v Low paper motor C in Figure 30 v Paper transport motor D in Figure 30 v Paper cutter motor F in Figure 30 4 Place the interface connector through the opening in the bottom of the printer and set the bottom edge of the card on the printers ledge 5 Rotate the top of the card toward the printer until is clicks into place 6 Connect the logic ...

Страница 72: ...nformation needed to remove the cutter door and paper door assembly from a fiscal or fiscal ready printer To remove the cutter motor and paper door assembly complete the following steps Note Do not disconnect any cables other than the cutter motor and paper door assembly cable from the logic card 1 Remove the fiscal tray see Removing the fiscal tray on page 28 for information on how to remove the ...

Страница 73: ...in Figure 33 on page 60 from the mounting slot b Rotate the spring until short leg of the spring is no longer in contact with the paper door then remove the spring from the post A Figure 32 Cutter motor screws Removing and replacing FRUs Chapter 5 Removing and replacing FRUs 59 ...

Страница 74: ...e following steps 1 Position the door assembly over the posts then align the hinges on the door assembly with the posts on the unit 2 Set the door assembly on to the posts and hold it in the fully open position 3 Align the drag strip with the retention bracket on the side of the unit 4 Close the door assembly slightly while inserting the drag strip into the retention bracket You will hear the drag...

Страница 75: ...the motor with the holes in mounting bracket b Install the mounting screws and secure the cutter motor 7 Route the wires from the cutter motor and paper door assembly around the right side of the printer unit frame 8 Connect the cable to the logic card then install the logic card see Installing the logic card on page 56 for information on how to install the logic card 9 Install the main and paper ...

Страница 76: ...teps 5a on page 59 through 5e on page 60 of Removing the cutter motor and paper door assembly on page 58 for information on how to remove the lift springs and paper door assembly Note You do not need to remove the cutter motor or disconnect its cable from the logic card 3 Remove the topmost roller by pushing apart the paper door assembly posts A in Figure 34 and pulling it out of its holes 4 Remov...

Страница 77: ...s frame c Bend the left side of the roller slightly and insert it into the mounting hole d Repeat steps 2a through 2c for each of the remaining rollers 3 Install the upper roller A in Figure 35 a Align one end of the roller with a mounting hole b Push the two sides of the frame apart and insert the opposite end of the roller into the mounting hole 4 Install both the paper door and main covers see ...

Страница 78: ... on how to remove the logic card 4 Remove the low paper sensor cable from under the paper basket then remove the cable from the cable guides on the left side of the unit Note The low paper sensor cable can be easily removed from the cable guides by removing one wire of the cable at a time 5 Release but do not remove the left lift spring B in Figure 36 6 Rotate the low paper selector A in Figure 36...

Страница 79: ...ht be easier to route the cable through the guides if you press one wire at time of the low paper sensor cable into the cable guides 4 Connect the cable to the logic card then install the logic card see Installing the logic card on page 56 for information on installing the logic card 5 Push the leg of the left lift spring B in Figure 37 back into place D Ensure that the hook on the end of the spri...

Страница 80: ...y on page 28 for information 3 Remove the logic card see Removing the logic card on page 54 for information to gain access to the paper transport frame 4 Remove the screw B in Figure 38 that holds the grounding strap to the main frame 5 Press down on the paper transport frame release tab A in Figure 38 and slide the frame to the left to remove it from the main frame Note You might have to pivot th...

Страница 81: ...he transport frame down onto the main frame until it clicks into place 3 Use a screw A in Figure 38 on page 66 to secure the ground strap C in Figure 38 on page 66 and the two frames 4 Install the logic card on the printer unit then install all the covers you removed 5 Install both the paper door and main covers see Installing the paper door cover on page 42 and Installing the main cover on page 4...

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Страница 83: ...scal printer Note All other information concerning the general remove and replace operations and servicing of this printer is the same as the 1NF fiscal printer Refer to the appropriate sections in this publication for information on general remove and replace operations Fiscal base This section provides the information needed to remove and install the fiscal base from a fiscal ready printer Remov...

Страница 84: ... the main cover on page 44 for information 3 Remove the two screws securing the ground plate in place then remove the ground plate from the printer and place the ground plate and the screws in a safe location for future use A Figure 39 Removing the security bar 70 SureMark Hardware Service ...

Страница 85: ...nter a Position the printer upright on a work surface with the front of the printer facing you b Remove the two mounting screws from either side and place them in a safe place for future use A Figure 40 Remove ground plate Appendix A 1NF fiscal ready printer 71 ...

Страница 86: ...two guide posts on the bottom of the fiscal base 5 Install two screws into the mounting holes in the bottom of the printer 6 Turn the printer over and install the main cover see Installing the main cover on page 46 for information 7 Orient the printer so that it is upside down on the work surface and install the fiscal security bar a Orient the security bar so the tab on the bar is aligned with th...

Страница 87: ...42 is used to provide communication with the POS system and the printer Power supply Connect 24 V power to this connector C in Figure 42 to provide power to the printer Removing the interface card Follow these step to remove the interface card 1 Disconnect all power from the printer 2 Remove all the covers and the base from the printer see Removing the paper door cover on page 41 Removing the main...

Страница 88: ...er to plug all cables into the interface card before installation however do not plug in any power until after installation To install the interface card complete the following steps A Figure 43 Removing the interface card 74 SureMark Hardware Service ...

Страница 89: ...lue release button slider snaps into place 4 Install the fiscal base main and paper door cover see Installing the fiscal base on page 48 Installing the main cover on page 46 and Installing the paper door cover on page 42 for information 5 Connect the printer with your system unit 6 If you have a power cord connect it to the printer B A Figure 44 Installing the interface card Appendix A 1NF fiscal ...

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Страница 91: ...es information on how the electronic journal slot cover is secured and fiscal sealing information Table 15 Electronic Journal Security and Sealing Information Country Electronic Journal Access Fiscal Screw Fiscal Seal Turkey Keylock M4 X 16 Lead Seal Italy Keylock M4 X 16 Wax Seal Greece Keylock M4 X 20 Wax Seal Hungary Keylock TBD TBD Chile TBD TBD TBD Venezuela TBD TBD TBD Copyright IBM Corp 201...

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Страница 93: ...uantity is not the same for all machines NP Non Procurable in the Units column indicates that the part is non procurable and that the individual parts or the next higher assembly should be ordered NR Not Recommended in the Units column indicates that the part is procurable but not recommended for field replacement and that the next higher assembly should be ordered R Restricted in the Units column...

Страница 94: ...Assembly 1 Model 1NF 5 10 9 4 8 6 1 2 3 7 11 80 SureMark Hardware Service ...

Страница 95: ...cutter gears wall mount drag strip and mounting screw Includes inner cover platen cutter motor top cutter blade cutter sensor drag strip and cover open springs 7 80Y1281 1 Paper motion sensor assembly Includes sensor and cable 8 60Y3083 1 Paper door assembly 80 mm 9 60Y3165 1 Mid cover pearl white 9 60Y3172 1 Mid cover iron gray 10 50Y0071 1 paper door cover pearl white 10 50Y0076 1 paper door cov...

Страница 96: ...Assembly 2 Model 1NF Fiscal drawer assembly 3 2 4 5 1 82 SureMark Hardware Service ...

Страница 97: ...y the Canadian Standards Association CSA For units intended to be operated at 115 volts Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S Use a UL listed and CSA certified cord s...

Страница 98: ...r configuration The following table provides a list of those cables and their part numbers Table 17 Cable part numbers IBM cable part number Description 08L2144 VFD USB display cable 14R0063 4610 Power Cable 2 0m 13G2016 RS232 Cable 6 1 8m length Null modem 72H3811 Printer to Cash Drawer Cable 3 8m 41J8960 Printer to Cash Drawer Cable 0 5m 08L2143 Powered USB Display cable 73Y1103 USB Powered Sign...

Страница 99: ...OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodica...

Страница 100: ...ules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation European Union EMC Directive conformance statement This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the l...

Страница 101: ...erungen nach EN 50082 1 und EN 55022 Klasse A EN 55022 Klasse A Geräte müssen mit folgendem Warnhinweis versehen werden Warnung dies ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnbereich Funkstörungen verursachen in diesem Fall kann vom Betreiber verlangt werden angemessene Maβnahmen durchzuführen und dafür aufzukommen EN 50082 1 Hinweis Wird dieses Gerät in einer industriellen U...

Страница 102: ...ss A Information Technology Equipment and conforms to the standards set by the Voluntary Control Council for Interference by Technology Equipment VCCI In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Korean communications statement Please note that this device has been approved for business purposes with regard to ...

Страница 103: ...Cable ferrite requirement All cable ferrites are required to suppress radiated EMI emissions and must not be removed Electrostatic Discharge ESD Attention ESD damage can occur when there is a difference in charge between the part the product and the service person No damage will occur if the service person and the part being installed are at the same charge level Appendix D Notices 89 ...

Страница 104: ...iva nacional o local aplicable IBM recomienda a los propietarios de equipos de tecnología de la información TI que reciclen responsablemente sus equipos cuando éstos ya no les sean útiles IBM dispone de una serie de programas y servicios de devolución de productos en varios países a fín de ayudar a los propietarios de equipos a reciclar sus productos de TI Se puede encontrar información sobre las ...

Страница 105: ...uct may contain sealed lead acid nickel cadmium nickel metal hydride lithium or lithium ion battery Consult your user manual or service manual for specific battery information The battery must be recycled or disposed of properly Recycling facilities may not be available in your area For information on disposal of batteries outside the United States go to http www ibm com ibm environment products b...

Страница 106: ...e collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances For proper collection and treatment contact your local IBM representative This notice is provid...

Страница 107: ...POS Hub tm DB2 DB2 Universal Database IBM and the IBM logo PS 2 SureMark SurePoint SurePOS Wake on LAN WebSphere Microsoft Windows Windows NT and the Windows logo are trademarks of Microsoft Corporation in the United States other countries or both Celeron and Intel are trademarks of Intel corporation in the United States or other countries Java and all Java based trademarks and logos are trademark...

Страница 108: ...94 SureMark Hardware Service ...

Страница 109: ...hina 88 European Union 86 FCC USA 86 Germany 87 Industry Canada 87 Japan 88 Korea 88 Taiwan 89 electronic journal slot 37 38 electrostatic discharge ESD 89 end of life disposal 90 equipment disposal 90 F ferrite requirement 89 firmware off line tests 23 fiscal logic card install 34 remove 31 fiscal tray install 29 remove 28 flat panel displays 92 FRU catalog how to use 79 H handling static sensiti...

Страница 110: ...related 1 R remove cutter motor 58 electronic journal slot 37 assembly 37 card 38 grounding strap 66 interface card 73 remove continued lift spring 62 logic card 54 low paper sensor 64 main cover 44 paper door assembly 58 paper door cover 41 paper transport frame 66 program memory assembly 40 rollers 62 thermal printhead 51 remove and replace FRUs 27 remove fiscal logic card 31 remove fiscal tray ...

Страница 111: ...Y3083 1 8 81 60Y3153 1 11 81 60Y3155 1 11 81 60Y3165 1 9 81 60Y3168 1 81 60Y3172 1 9 81 73Y1111 2 1 83 Part Number Asm Index Page 73Y1135 2 2 83 73Y1140 2 2 83 73Y1156 2 3 83 73Y1158 1 81 73Y1159 1 81 73Y1174 2 5 83 73Y1197 1 1 81 73Y1198 1 1 81 80Y1281 1 7 81 84Y0502 2 3 83 84Y0506 2 3 83 84Y0507 2 83 84Y0510 2 83 84Y0516 2 83 84Y0527 1 2 81 84Y0528 1 2 81 84Y0539 1 81 84Y0540 1 81 84Y0587 2 4 83...

Страница 112: ... G362 0578 00 ...

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