Chapter
7.
Solving
problems
This
chapter
provides
basic
troubleshooting
information
to
help
you
solve
some
common
problems
that
might
occur
while
setting
up
your
blade
server.
A
problem
with
the
BladeCenter
QS22
can
relate
either
to
the
BladeCenter
QS22
or
the
BladeCenter
unit.
A
problem
with
the
blade
server
exists
if
the
BladeCenter
unit
contains
more
than
one
blade
server
and
only
one
of
the
blade
servers
has
the
symptom.
If
all
of
the
blade
servers
have
the
same
symptom,
then
the
problem
relates
to
the
BladeCenter
unit.
For
more
information,
see
the
Problem
Determination
and
Service
Guide
for
your
BladeCenter
unit.
The
BladeCenter
QS22
blade
server
is
supported
in
the
IBM
BladeCenter
H
unit,
the
IBM
BladeCenter
HT
unit,
and
the
IBM
BladeCenter
S
(non
RAID
type
only)
unit.
You
can
put
other
blade
server
types
that
are
supported
in
your
BladeCenter
unit
in
the
same
unit
as
a
BladeCenter
QS22.
Prerequisites
Before
you
start
problem
determination
or
servicing,
check
that:
v
The
BladeCenter
QS22
is
inserted
correctly
into
the
BladeCenter
unit.
v
All
components
are
connected
correctly
v
The
BladeCenter
QS22
has
the
latest
firmware
updates.
These
should
include
updates
for:
–
The
BMC
–
The
system
firmware
–
Gb
Ethernet
controller
–
The
SAS
expansion
card
–
The
high-speed
expansion
card
(if
installed)
v
The
components
in
your
SAS
environment
have
the
latest
firmware
updates.
These
include
updates
for:
–
SAS
Connectivity
Modules
(if
installed)
–
SAS
Storage
Modules
(if
installed
into
BladeCenter
S
chassis)
–
IBM
Boot
Disk
System
(if
attached)
Basic
checks
If
you
install
the
blade
server
in
the
BladeCenter
unit
and
the
blade
server
does
not
start,
always
perform
the
following
basic
checks
before
continuing
with
more
advanced
troubleshooting:
v
Make
sure
that
the
BladeCenter
unit
is
correctly
connected
to
a
power
source.
v
Reseat
the
blade
server
in
the
BladeCenter
unit
(see
v
If
the
power
on
LED
is
flashing
slowly,
the
blade
server
may
be
turned
off.
To
turn
on
the
blade
server,
see
for
further
information.
©
Copyright
IBM
Corp.
2006,
2008
61
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