IBM Power System POWER7 Series, Общие процедуры обслуживания

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13. If you encounter a problem with the copy procedure, contact your next level of support or your
hardware service provider.
This ends the procedure.
Copying a main storage dump:
Use this procedure to copy an IBM i main storage dump by using IBM i tools.
1. On any command line, enter
STRSST
.
2. Enter a valid service tools user ID and password.
3. Select option 1 (Start a service tool).
4. Select option 6 (Main storage dump manager).
5. From the Main Storage Dump Manager display, press Enter.
Note:
Copying a main storage dump (MSD) to disk storage on the system prevents the MSD from
being overwritten in the event that another MSD occurs.
6. Select option 1 (Display/Print).
7.
Select option 1 (MSD summary). The Main Storage Dump Summary display shows the system
reference code, date and time of the MSD, and Licensed Internal Code level.
8. Record the summary information and report it to your next level of support or your hardware
service provider.
9. Press F12 (Cancel) twice to return to the Work with Current Main Storage Dump display.
10. Select option 3 (Copy to ASP).
11. Type a dump description and then press Enter to start copying the dump. After the dump is copied,
a message is displayed indicating whether the MSD copy completed.
12.
Did a message indicate "Copy completed normally"?
v
Yes : This ends the procedure.
v
No : Continue with the next step.
13. Has your service provider requested a media copy of the MSD?
v
Yes : Continue to the next step.
v
No : Work with your next level of support or your hardware service provider on the problem. This
ends the procedure.
14. To copy a current MSD to a removable media, perform the following steps:
a. Select option 2 (Copy to media).
b. Load the media and follow the instructions on the display.
c.
When the copy procedure completes successfully, remove the media and process it according to
your service provider's instructions.
d. If you encounter a problem with the copy procedure, contact your next level of support or your
hardware service provider. This ends the procedure.
Reporting a dump
Find out how to report a dump by using the management console, the IBM i service tools, an AIX
command, or a Linux command.
Reporting a dump by using a management console:
You can report a dump by using the Hardware Management Console (HMC) or the IBM Systems Director
Management Console (SDMC).
To report a dump by using the HMC, complete the following steps:
1. In the navigation area, open Systems Management .
2.
Select the server and open it.
3. Click Serviceability > Manage Dumps > Selected > Call Home Dump .
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