IBM Power System POWER7 Series, Общие процедуры обслуживания

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a. Go to the list of reference codes and use the reference code that is indicated in the log to find
the correct reference code table and unit reference code.
b.
Perform all actions in the Description/Action column before replacing failing items.
Note: When replacing failing items, the part numbers and locations found in the service action
log entry should be used.
This ends the procedure.
v No: Display the failing item information for the service action log entry. Items at the top of the
failing item list are more likely to fix the problem than items at the bottom of the list.
Notes:
a. Some failing items are required to be replaced in groups until the problem is solved.
b.
Other failing items are flagged as mandatory exchanges and must be replaced before the
service action is complete, even if the problem appears to have been repaired.
c. Use the Part Action Code field in the Service Action Log display to determine if failing items
are to be replaced in groups or as mandatory exchanges.
d. Unless the Part Action Code of a FRU indicates a group or mandatory exchange, exchange the
failing items one at a time until the problem is repaired. Use the help function to determine
the meaning of part action codes.
Continue with the next step.
9. Perform the following steps to help resolve the problem:
a. To display location information, choose the function key for Additional details . If location
information is available, go to Part locations and location codes for the model you are working
on to determine what removal and replacement procedure to perform. To turn on the failing
item's identify light, use the indicator-on option.
Note: In some cases where the failing item does not contain a physical identify light, a higher
level identify light is activated (for example, the backplane or unit containing the failing item).
The location information should then be used to locate the actual failing item.
b. If the failing item is Licensed Internal Code, contact your next level of support for the correct fix
to apply.
10. After exchanging an item, perform the following steps:
a. Go to Verifying a repair.
b.
If the failing item indicator was turned on during the removal and replacement procedure, use
the indicator-off option to turn off the indicator.
c. If all problems have been resolved for the partition, use the Acknowledge all errors function at
the bottom of the service action log display.
d.
Close the log entry by selecting Close a NEW entry on the Service Action Log Report display.
This ends the procedure.
Problems with noncritical resources
Use this procedure to help you determine the cause of problems with noncritical resources.
1. Is there an SRC in an 8-character format available on the problem summary form?
Note:
If the operator has not filled out the problem summary form, go to the problem reporting
procedure for the operating system in use.
No : Continue with the next step.
Yes : Perform problem analysis using the SRC. This ends the procedure .
2. Does the problem involve a workstation resource?
v
No : Continue with the next step.
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