IBM Power System POWER7 Series, Общие процедуры обслуживания

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b. When you are at the ASMI Welcome screen, an entry appears showing the primary service
processor location (for example, Service Processor: Primary (Location U789D.001.DQDMLMM-P1-
C11). The other location is the secondary service processor.
This ends the procedure.
5.
Use the HMC to determine which service processor is the secondary service processor.
a. Log on to the HMC.
b. Select Systems management > Servers > servername (the name of server you want to examine).
c. From the Tasks menu, click Connections . A window displays the primary and secondary
processors in the Service processor role column. This ends the procedure.
System reference code format description
The format of the system reference code (SRC) that you see depends on the model of your system.
System reference code information
Use this information to understand how system reference codes (SRCs) work.
An SRC is a sequence of data words (codes) that perform the following actions:
v
Identifies a system status
v Describes a detected hardware, Licensed Internal Code, or software failure
v
Describes the unit that is reporting the failure and its location. The SRCs can be displayed on the
control panel, can appear in a system console message, or can appear in the product activity log.
The system uses the following procedure to gather information about errors:
1.
The system gathers information about an error as the system detects the error.
2. The product activity log (PAL) records and stores the error information. When using IBM i the Service
Action Log (SAL) serves a similar purpose as the PAL. The SAL uses an error analysis framework to
analyze the error and details the recommended repair actions. When using IBM i, the SAL should
always reviewed first before using the PAL.
3. An SRC encodes information that is used to evaluate or identify a system-detected hardware or
software error, failure, or status. The failure information might include the failing condition or part (or
unit) that can be exchanged or replaced and its location.
4. The SRC links to the problem determination procedure when the element detecting the failure cannot
isolate the failing condition.
5. The SRC link completes the isolation process.
In summary, the SRC provides the first-failure-data-capture information. The customer or support
representative uses SRCs during problem determination, repair actions, and verification. The SRC
provides a link to the problem determination procedures (hardcopy or softcopy). Use the SRC and the
problem determination procedures to isolate the problem.
Determining system reference code address formats
Use this procedure to determine the IOP, IOA, or device address from either a control panel or a console
display.
To determine the IOP, IOA, or device address from either a control panel or a console display, complete
these steps.
1.
Was the SRC and addressing information obtained from a control panel display, the Main Storage
Dump Manager display, or the management console Partition Properties Reference Code Words
display?
v
No: Continue with the next step.
v
No: Contact your next level of support. This ends the procedure.
Common service procedures
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