IBM Power 720 Express 8202-E4B, Руководство пользователя

Страница: 201 / 228

v
Yes: Continue with the next step.
v
No: Do one of the following steps:
– If the server is managed by Integrated Virtualization Manager (IVM), go to “Closing a service call by using
Integrated Virtualization Manager” on page 193.
– If the server is not partitioned and is running the AIX or Linux operating system, go to “Closing a service call
by using AIX or Linux” on page 189.
2. On the Hardware Management Console (HMC), open Manage Serviceable Events and examine the
service action event log for any open service action events.
3.
Are any service action events open?
v
Yes: Continue with the next step.
v
No: If the system attention LED is still on, turn off the LED as described in “Activating and deactivating LEDs” on
page 197. Return the system to the customer. This completes the repair.
4. Record the list of open service action events.
5.
From the list of serviceable events recorded in step 4, complete the following steps 6 - step 32 on
page 188 for each open service action event.
6. Determine the error class of the serviceable event. Record for future use.
7. Examine the details of the open service action event.
Is the error code that is associated with this service action event the same as recorded in step 1 on page 184?
v
Yes: Go to step 11 on page 186.
v
No: Continue with the next step.
8. Examine the FRU list of the service action event. Are any FRUs listed for the service action event?
v
Yes: Continue with the next step.
v
No: Go to step 11 on page 186.
9. Is the FRU list identical that is, the same FRUs, same number of FRUs, and same order of FRUs) to
the FRU list of the error code recorded in step 1 on page 184?
v
Yes: Go to step 11 on page 186.
v
No: Continue with the next step.
10. The FRU list is different. Is the FRU you replaced and recorded in step 1 on page 184 in the list of
FRUs for this service action event?
Common procedures for installable features
185