background image

IBM Europe, Middle East, and Africa Hardware

Announcement ZG10-0214

IBM is a registered trademark of International Business Machines Corporation

17

(ELA) can be used to display the failure cause and the physical location of the failing

hardware.

With the integrated Service Processor, the system has the ability to automatically

send out an alert via phone line to a pager or call for service in the event of a critical

system failure. A hardware fault will also turn on the amber system fault LED located

on the system unit to alert the user of an internal hardware problem. The indicator

may also be set to blink by the operator as a tool to allow system identification.

For identification, the blue locate LED on the enclosure and at the system level will

turn on solid. The amber system fault LED will be on solid when an error condition

occurs.

On POWER7 processor-based servers, hardware and software failures are recorded

in the system log. When an HMC is attached, an ELA routine analyzes the error,

forwards the event to the Service Focal Point (SFP) application running on the

HMC, and notifies the system administrator that it has isolated a likely cause of

the system problem. The Service Processor event log also records unrecoverable

checkstop conditions, forwards them to the SFP application, and notifies the system

administrator. Once the information is logged in the SFP application, if the system is

properly configured, a call home service request will be initiated and the pertinent

failure data with service parts information and part locations will be sent to an IBM

Service organization. Customer contact information and specific system-related

data such as the machine type, model, and serial number, along with error log data

related to the failure are sent to IBM Service.

Service Processor

The Service Processor provides the capability to diagnose, check the status of, and

sense the operational conditions of a system. It runs on its own power boundary and

does not require resources from a system processor to be operational to perform its

tasks.

The Service Processor supports surveillance of the connection to the HMC and to

the system firmware (Hypervisor). It also provides several remote power control

options, environmental monitoring, reset, restart, remote maintenance, and

diagnostic functions, including console mirroring. The Service Processors menus

(ASMI) can be accessed concurrently with system operation, allowing nondisruptive

abilities to change system default parameters.

Call Home

Call Home refers to an automatic or manual call from a customer location to

IBM support structure with error log data, server status, or other service-related

information. Call Home invokes the service organization in order for the appropriate

service action to begin. Call Home can be done through HMC or non-HMC managed

systems. While configuring Call Home is optional, clients are encouraged to

implement this feature in order to obtain service enhancements such as reduced

problem determination and faster and potentially more accurate transmittal of

error information. In general, using the Call Home feature can result in increased
system availability. The Electronic Service Agent

TM

 application can be configured

for automated call home. Refer to the next section for specific details on this

application.

IBM Electronics Services

Electronic Service Agent and the IBM Electronic Services Web portal comprise the

IBM Electronic Services solution -- dedicated to providing fast, exceptional support

to IBM customers. IBM Electronic Service Agent is a no-charge tool that proactively

monitors and reports hardware events such as system errors, performance issues,

and inventory. Electronic Service Agent can help focus on the customer's company

strategic business initiatives, save time, and spend less effort managing day-to-day

IT maintenance issues.

Integrated in the operating system in addition to the HMC, Electronic Service Agent

is designed to automatically and electronically report system failures and customer-

perceived issues to IBM, which can result in faster problem resolution and increased

Содержание POWER 710

Страница 1: ...SVs that can set your business apart from the competition all in a 2U rack mount package Powerful 64 bit 4 core 6 core and 8 core POWER7 processor modules 4 core 6 core and 8 core configurations on th...

Страница 2: ...e optional memory riser cards allowing for a maximum system memory of 128 GB Memory features two memory DIMMs per feature supported are 8 GB and 16 GB and run at speeds of 1066 MHz Also the optional A...

Страница 3: ...e updates available from Novell to enable all planned functionality SUSE Linux Enterprise Server 10 Service Pack 3 for the Power 710 and Power 730 Express Servers or later with current maintenance upd...

Страница 4: ...ual port SFP 10 Gb HEA Copper TwinAx Four PCIe x8 Low Profile slots One GX slot on the Power 710 two GX slots on the Power 730 Integrated Service Processor EnergyScale technology Hot swap and redundan...

Страница 5: ...ssis 9300 97xx Language Group Specify 2145 Primary Operating System Indicator IBM i 0040 Mirrored System Disk Level Specify Code 0566 or 0567 IBM i 6 1 1 or IBM i 7 1 indicator 5550 System Console on...

Страница 6: ...S port 1832 Quad port RJ45 1 Gb HEA 2 x 5603 Power Supply 1725 Watt AC 7318 Two Processor Chassis 9300 97xx Language Group Specify 2145 Primary Operating System Indicator IBM i 0040 Mirrored System Di...

Страница 7: ...rchase the system with no operating system The AIX IBM i or Linux operating system is processed via a feature number on AIX 5 3 6 1 or 7 1 IBM i 6 1 1 or IBM i 7 1 and SUSE Linux Enterprise Server or...

Страница 8: ...lifies the order as an IBM Edition and the no charge processor activations are then removed Multiple sample POWER7 IBM Edition configurations are provided in the IBM internal configurator tool includi...

Страница 9: ...software media and publications to be shipped to the customer When ordering feature number 5227 or 5228 as an MES an activation key will be posted on an IBM Web site and the customer must retrieve it...

Страница 10: ...the EXP12S via SAS cables The SAS cable will vary depending upon the adapter being used the operating system being used and the protection desired The large cache PCI X feature 5904 5908 uses a SAS Y...

Страница 11: ...ered separately with the feature 0553 Order the feature 0553 only when required to support rack integration of MES orders prior to shipment from IBM IBM Power Systems Deployment ready Services IBM off...

Страница 12: ...features include scrubbing to detect errors a means to call for the deallocation of memory pages for a pattern of correctable errors detected and signaling deallocation of a logical memory block when...

Страница 13: ...e system for a number of faults after which the failing core is dynamically deconfigured and called out for replacement These systems are designed to avoid a full system outage POWER7 single processor...

Страница 14: ...r an IBM representative or an authorized warranty service provider The serviceability features delivered in this system provide a highly efficient service environment by incorporating the following at...

Страница 15: ...ause of the fault will be captured without the need to re create the problem or run any sort of extending tracing or diagnostics program For the vast majority of faults a good FFDC design means that t...

Страница 16: ...n and serviceability direction of components Some serviceable parts such as latches levers and touch points need to be pulled or pushed in a certain direction and certain order for the mechanical mech...

Страница 17: ...ower boundary and does not require resources from a system processor to be operational to perform its tasks The Service Processor supports surveillance of the connection to the HMC and to the system f...

Страница 18: ...only flows one way activating Service Agent does not enable IBM to call into a customer s system System inventory information is stored in a secure database which is protected behind IBM firewalls The...

Страница 19: ...sion The information mentioned regarding potential future products is not a commitment promise or legal obligation to deliver any material code or functionality Information about potential future prod...

Страница 20: ...B 1010 Modem Cable Belgium 8231 E2B 1011 Modem Cable Africa 8231 E2B 1012 Modem Cable Israel 8231 E2B 1013 Modem Cable Italy 8231 E2B 1014 Modem Cable France 8231 E2B 1015 Modem Cable Germany 8231 E2B...

Страница 21: ...l Monitor 8231 E2B 3639 ThinkVision L171p Flat Panel Monitor 8231 E2B 3640 IBM T115 Flat Panel Monitor 8231 E2B 3641 ThinkVision L191p Flat Panel Monitor 8231 E2B 3642 IBM T120 Flat Panel Monitor 8231...

Страница 22: ...t 3 Phase 8231 E2B 5163 PowerVM Express Edition 8231 E2B 5225 PowerVM Standard Edition 8231 E2B 5227 PowerVM Enterprise Edition 8231 E2B 5228 Storage Backplane 3 SFF Drives SATA DVD HH Tape 8231 E2B 5...

Страница 23: ...Acoustic Doors 8231 E2B 6249 1 8m Rack Trim Kit 8231 E2B 6263 2 0m Rack Trim Kit 8231 E2B 6272 Power Cable Drawer to IBM PDU 14 foot 250V 10A 8231 E2B 6458 Power Cord 4 3m 14 ft Drawer To OEM PDU 125...

Страница 24: ...onsole to System Unit 8231 E2B 7802 Side by Side for 1 8m Racks 8231 E2B 7840 Ruggedize Rack Kit 8231 E2B 7841 Linux Software Preinstall 8231 E2B 8143 Linux Software Preinstall Business Partners 8231...

Страница 25: ...B 9724 Language Group Specify Romanian 8231 E2B 9725 Language Group Specify Croatian 8231 E2B 9726 Language Group Specify Slovenian 8231 E2B 9727 Language Group Specify Brazilian Portuguese 8231 E2B 9...

Страница 26: ...M Systems Information Center provides you with a single information center where you can access product documentation for IBM systems hardware operating systems and server software Through a consisten...

Страница 27: ...to 80 F allowable operating temperature 5 to 35 C 41 to 95 F Relative humidity Nonoperating 8 to 80 recommended 5 5 C 42 F dew point to 60 RH and 15 C 59 F dew point Maximum dew point 28 C 84 F operat...

Страница 28: ...tion UL 60950 Underwriters Laboratory Safety Information CSA C22 2 No 60950 00 Canadian Standards Association EN60950 European Norm IEC 60950 Edition 1 International Electrotechnical Commission Safety...

Страница 29: ...8349 16 x 8372 or 8 x 8372 and 8 x 8375 with processor card 8359 Notes Features 8363 8375 8383 and 8384 are part of IBM Editions Processor activations are only available to SDIs as MES orders Choose...

Страница 30: ...rotected This HDD SSD drive protection can be provided by AIX IBM i Linux software or by the HDD SSD hardware controllers Mirroring of drives is provided by AIX IBM i Linux software In addition AIX Li...

Страница 31: ...Enterprise Server 10 Service Pack 3 for the Power 710 and Power 730 Express Servers or later with current maintenance updates available from Novell to enable all planned functionality Red Hat Enterpr...

Страница 32: ...system firmware level https www14 software ibm com webapp set2 sas f hmc home html If a single HMC is attached to multiple servers the HMC machine code level must be updated to the server with the mos...

Страница 33: ...ly System memory A minimum 8 GB or two DIMMs of memory is required on the Power 710 and Power 730 systems The base machine contains one nonfeaturized memory riser card with four DIMM sockets Memory fe...

Страница 34: ...nd the correct interface to use for each of the drawers Feature Order number Description status Interface 5886 Exp 12S SAS Disk Drawer Available SAS PCI card slots The Power 710 and Power 730 contain...

Страница 35: ...1884 1885 1886 1888 1890 1909 or 1911 must be selected no HDDs SSDs are required in the CEC if feature number 0837 is selected Disk units can be placed in any slot at any time with or without a split...

Страница 36: ...7 GB SAS 1 8 8 0 8 1995 Solid state 8 in 2 x 2053 177 GB SAS 1 8 0 8 0 1996 Solid state 8 in 2 x 2053 Note Six disks or solid state drives maximum can be installed internally Orderable Maximum feature...

Страница 37: ...ty esa_main and select Configure Electronic Service Agent In addition ESA now includes a powerful Web user interface giving the administrator easy access to status tool settings problem information an...

Страница 38: ...www ibm com support electronic Terms and conditions Volume orders Contact your IBM representative Warranty period Three years Alternative warranty options are available on a special bid basis from yo...

Страница 39: ...affle Fan All PCI Adapters Power Supply Adapter GX Line power cord Keyboard Mouse External cables Display Operator Panel TOD Battery Memory DIMMs Processor VRM SAS Conduit Cable USB Tape Drive Cable U...

Страница 40: ...BM installation at no additional charge under one of the On site Service levels specified above For additional information on the CRU Service see warranty information Maintenance services If required...

Страница 41: ...able Unit Service is available in your geography Refer to the information above for On site Service Below you will find additional information pertaining to CRU Service available for your product CRUs...

Страница 42: ...k drives and memory installed within IBM machines covered under warranty service upgrades or maintenance services and provides the labor to replace the failing parts at no additional charge If IBM has...

Страница 43: ...l downloadable machine code changes however you may be charged for that service Europe Business Partner terms and conditions EMEA Business Partner Terms and Conditions For more information Business Pa...

Страница 44: ...sions worldwide to qualified commercial and government customers For all customer segments offerings rates financing terms offering type equipment type and options may vary by country Other restrictio...

Страница 45: ...G10 0214 IBM is a registered trademark of International Business Machines Corporation 45 For the most current information regarding IBM products consult your IBM representative or reseller or visit th...

Отзывы: