For information about specific Personal Computer products, visit the following
pages: http://www.ibm.com/pc/us/intellistation
http://www.ibm.com/pc/us/ibmpc
http://www.ibm.com/pc/us/netfinity
http://www.ibm.com/pc/us/thinkpad
http://www.ibm.com/pc/us/accessories
http://www.direct.ibm.com/content/home/en_US/aptiva
You can select a country-specific Web site from these pages.
Getting information by fax
If you have a touch-tone telephone and access to a fax machine, in the U.S.
and Canada you can receive by fax marketing and technical information on
many topics, including hardware, operating systems, and local area networks
(LANs). You can call the IBM Automated Fax System 24 hours a day, 7 days a
week. Follow the recorded instructions, and the requested information will be
sent to your fax machine.
In the U.S. and Canada, to access the IBM Automated Fax System, call
1-800-426-3395.
Getting help by telephone
During the warranty period, you can get help and information by telephone
through the IBM PC HelpCenter. Expert technical-support representatives are
available to assist you with questions you might have on the following:
v
Setting up your computer and IBM monitor
v
Installing and setting up IBM options purchased from IBM or an IBM
reseller
v
30-day, preinstalled-operating-system support
v
Arranging for service (on-site or carry-in)
v
Arranging for overnight shipment of customer-replaceable parts
In addition, if you purchased an IBM PC Server or IBM Netfinity Server, you
are eligible for IBM Start Up Support for 90 days after installation. This service
provides assistance for:
v
Setting up your network operating system
v
Installing and configuring interface cards
v
Installing and configuring network adapters
Please have the following information ready when you call:
16
Quick Reference
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