IBM PC 300 2169, Краткое руководство пользователя

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Before you call for service
Many computer problems can be solved without outside assistance, by using
the online help or by looking in the online or printed documentation that
comes with your computer or software. Also, be sure to read the information
in any README files that come with your software.
Most computers, operating systems, and application programs come with
documentation that contains troubleshooting procedures and explanations of
error messages. The documentation that comes with your computer also
contains information about the diagnostic tests you can perform.
If you receive a POST error code when you turn on your computer, refer to the
POST error-message charts in your hardware documentation. If you do not
receive a POST error code, but suspect a hardware problem, refer to the
troubleshooting information in your hardware documentation or run the
diagnostic tests.
If you suspect a software problem, consult the documentation (including
README files) for the operating system or application program.
Getting customer support and service
Purchasing an IBM PC hardware product entitles you to standard help and
support during the warranty period. If you need additional support and
services, a wide variety of extended services are available for purchase that
address almost any need.
Using the World Wide Web
On the World Wide Web, the IBM Personal Computing Web site has up-to-date
information about IBM Personal Computer products and support. The address
for the IBM Personal Computing home page is: http://www.ibm.com/pc
You can find support information for your IBM products, including supported
options, on the IBM Personal Computing Support page at:
http://www.ibm.com/pc/support
If you select Profile from the support page, you can create a customized
support page that is specific to your hardware, complete with Frequently
Asked Questions, Parts Information, Technical Hints and Tips, and
Downloadable Files. You will have the information you need, all in one place.
In addition, you can choose to receive e-mail notifications whenever new
information becomes available about your registered products. You also can
access online support forums, which are community sites monitored by IBM
support staff.
Chapter 3. Getting help, service, and additional information
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