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DIMM memory messages (sub group 1).
Local (NVRAM) memory messages (sub group 2).

v

Group 2 includes the following subgroups:

Common multimedia messages (sub group 0).
Audio messages (sub group 1).
Video messages (sub group 2).

v

Group 3 includes the following subgroups:

Common input device messages (sub group 0).
Keyboard messages (sub group 1).
Mouse messages (sub group 2).

v

Group 4 includes common USB device messages (sub group 0).

v

Group 5 includes the following subgroups:

Common storage messages (sub group 0).
CompactFlash card messages (sub group 1).

v

Group 6 includes the following subgroups:

Common LAN messages (sub group 0).
Token-ring messages (sub group 1).
Ethernet messages (sub group 2).

v

Group 7 includes the following subgroups:

Common network priority messages (sub group 0).
DHCP messages (sub group 1).
BOOTP messages (sub group 2).
Local NVRAM) messages (sub group 3).

v

Group 8 includes the following subgroups:

Common network communication messages (sub group 0).
Trivial File Transfer Protocol (TFTP) messages (sub group 1).
NFS messages (sub group 2).
Boot file server messages (sub group 3).
Gateway messages (sub group 4).
thin client IP address messages (sub group 5).
Subnet mask messages (sub group 6).
Internet Protocol (IP) address messages (sub group 7).
Remote packet messages (sub group 8).

Message number

Message numbers indicate the type of error message. For example, messages
NSBXX00X to NSBXX49X are informational messages. Error messages NSBXX50X
to NSBXX99X are warning and error messages.

Origin

A message origin can be 0, 5, or 9. The message NSBXXXX0 indicates a high
probability of a thin client problem. The message NSBXXXX5 a high probability of
a network server problem. The message NSBXXXX9 indicates that the problem can
be either client or server related.

This table defines the error messages that can occur during the startup sequence of
a thin client that you configured from the setup utility. These errors appear on the
screen during the startup sequence. Improper configurations in the setup utility

Resolving hardware problems

25

Содержание NetVista N2200

Страница 1: ...NetVista Thin Client N2200 Thin Client Reference July 2000 To view or print the latest update go to http www ibm com nc pubs SA23 2804 00...

Страница 2: ......

Страница 3: ...NetVista Thin Client N2200 Thin Client Reference July 2000 To view or print the latest update go to http www ibm com nc pubs SA23 2804 00...

Страница 4: ...read Safety notices on page v and Notices on page 41 First Edition June 2000 Copyright International Business Machines Corporation 2000 All rights reserved US Government Users Restricted Rights Use d...

Страница 5: ...rdware problems 11 Verifying hardware problems 11 Visible hardware failure 12 Audio beep sequences 14 LED indications 15 Error codes and text messages 17 Understanding error messages generated by the...

Страница 6: ...iv...

Страница 7: ...when possible to connect or disconnect signal cables RSFTD004 DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the products that at...

Страница 8: ...ents take these precautions to avoid static electricity damage v Do not open static protective packages until you are ready to install their contents v Limit your movements to avoid static electricity...

Страница 9: ...e publications for information that relates to your NetVista thin client v See the IBM NetVista Quick Setup for NetVista N2200 Type 8363 Model Exx or Txx SA23 2806 pamphlet for quick hardware setup in...

Страница 10: ...3430 Other countries 1 507 253 5192 v If you prefer to send comments electronically use the following network identification IBMMAIL to IBMMAIL USIB56RZ RCHCLERK us ibm com Be sure to include the foll...

Страница 11: ...d and other USB devices Hardware connectors Your NetVista thin client hardware includes standard connectors standard pin signal and signal direction configurations See Appendix F Connector pin informa...

Страница 12: ...ay monitor power reduction occurs when you use the NetVista thin client with a VESA DPMS Standard monitor Upgrading hardware features You can perform the following hardware procedures v Connect USB de...

Страница 13: ...and supports expansion to 288MB Appendix B Upgrading memory on page 31 explains the procedure for installing and removing a memory DIMM Refer to Appendix A Replacing hardware parts on page 27 for deta...

Страница 14: ...4...

Страница 15: ...Appendix B Upgrading memory on page 31 first and then continue with Installing the support base v If you would like to restrict access to the logic unit you can thread a security cable through tab A...

Страница 16: ...cable 2 Ensure that the monitor cable is securely connected to the thin client 3 Plug any power cables into properly grounded working electrical outlets Powering on the hardware 1 Power on the monito...

Страница 17: ...yboard v Monitor1 v Any USB devices2 2 The following internal hardware components initialize v Memory v L1 cache v Video memory v Keyboard controller 3 The IBM NetVista thin client screen appears on t...

Страница 18: ...8...

Страница 19: ...ttings v Perform advanced configurations such as changing your boot file server settings The first time you start the thin client you must use the initial Setup Utility to configure the thin client Th...

Страница 20: ...ugh the Setup Utility To access the Setup Utility during a subsequent boot press Esc immediately after the following message disappears Hardware testing in progress If you worked only with the Simple...

Страница 21: ...information on resolving hardware problems that are associated with your monitor and USB devices Verifying hardware problems Table 1 identifies possible hardware problem indications that can occur wi...

Страница 22: ...ible hardware failure Visible hardware failure Audio beep sequences Audio beep sequences on page 14 LED indications LED indications on page 15 Error codes and text messages Error codes and text messag...

Страница 23: ...dware parts on page 27 for more information on replacing a defective mouse Monitor v The monitor displays a blank screen v The monitor displays unreadable screens If the problem persists after you hav...

Страница 24: ...audio and visual alerts when reporting hardware problems In the event of a hardware problem the NetVista thin client emits audio beeps before your monitor initializes After your monitor initializes er...

Страница 25: ...ndix A Replacing hardware parts on page 27 for information LED indications The LED indicators of the following devices maintain a solid green color during normal operation v Logic unit system LED and...

Страница 26: ...eplacing additional parts on page 27 A power interruption during a software update occurs When you power on the NetVista thin client the system LED shows a solid green color or a flashing amber color...

Страница 27: ...itor refer to the documentation for your monitor for more information Error codes and text messages Error codes and text messages can appear on the bottom of your screen during the startup sequence of...

Страница 28: ...the logic unit on page 27 NSB12520 Setting nonvolatile memory to manufacturing defaults Re enter setup configuration data if different from the default values NSB12530 Detected reset jumper The passw...

Страница 29: ...oken Ring PCI device initialization not complete Restart the thin client If the symptom remains take any actions recommended by the text messages that accompany this message If you still cannot resolv...

Страница 30: ...ory frame received Full duplex error Contact the system administrator regarding network problems or switch to half duplex If this does not resolve the problem replace the thin client logic unit see Re...

Страница 31: ...ccompany this message NSB61839 Token Ring error in station query phase Indicates stage of Token ring adapter insertion Watch for any messages that accompany this message NSB61840 Error open function f...

Страница 32: ...ror NSB71509 DHCP option d boot server name s failed DNS Verify that the DHCP server settings are correct NSB71515 Missing DHCP option d from server Verify that the DHCP server settings are correct NS...

Страница 33: ...that the boot server settings are configured correctly NSB83539 Cannot PING boot server x s Verify your configuration settings in the setup utility and confirm the server configuration NSB83549 Unabl...

Страница 34: ...fault settings on the thin client and then configure the network settings in the setup utility Understanding error messages generated by the IBM NetVista Thin Client Setup Utility Error messages that...

Страница 35: ...ommunication messages sub group 0 Trivial File Transfer Protocol TFTP messages sub group 1 NFS messages sub group 2 Boot file server messages sub group 3 Gateway messages sub group 4 thin client IP ad...

Страница 36: ...ut setting configurations in the setup utility see Configuring the thin client on page 9 To solve configuration errors enter the setup utility and reset all configuration options to default values All...

Страница 37: ...se or memory DIMMs For upgraded service offerings a service representative delivers replacement parts transfers features and returns defective parts to IBM See Resolving hardware problems on page 11 t...

Страница 38: ...lded Twisted Pair STP cable for connection to IBM Cabling System connector All Countries 60G1063 TTP RJ 45 socket adapter for connection to IBM Cabling System All Countries 73G8315 TTP RJ 45 socket ad...

Страница 39: ...Japan Netherlands Antilles Panama Peru Philippines Taiwan Thailand Trinidad Tobago U S A except Chicago Venezuela 1838574 Bahamas Barbados Bermuda Bolivia Brazil Canada Cayman Islands Colombia Costa...

Страница 40: ...part Note Customers must not ship features such as memory DIMMs with defective logic units that they are returning to IBM It is not possible for IBM to return these features back to customers If custo...

Страница 41: ...logic unit 3 Push the logic unit B out of the cover 4 Lay the logic unit on a flat surface 5 Continue with Installing a memory card to install a memory card Installing a memory card Complete the inst...

Страница 42: ...e instructions 1 To reassemble the thin client carefully slide the logic unit D back into the cover connectors first 2 Install and tighten the two thumbscrews C at the back of the thin client 3 Contin...

Страница 43: ...1 to 4 in Removing the logic unit on page 31 2 Align the grooves on the sides of the CompactFlash card A to the grooves of the flash card slot B Make sure to align the grooves properly as you can ins...

Страница 44: ...34...

Страница 45: ...ed go to step 3 3 Carefully insert a blank CompactFlash card into the flash card slot This CompactFlash card is your recovery CompactFlash card For more information on CompactFlash cards see Appendix...

Страница 46: ...CompactFlash cards see Appendix C CompactFlash card on page 33 4 Move the jumpers on headers A and B into configuration 3 5 Reconnect the power cable to the logic unit 6 Power on the thin client and...

Страница 47: ...nnel DDC2B A monitor that is attached to the thin client does not require either standard The resolution in each case is configured at the client and OS level Your monitor may not support all resoluti...

Страница 48: ...38...

Страница 49: ...ut 14 Vertical Sync Out 15 Monitor Detect 3 DDCSCL In Out Connector shell Protective Ground Table 13 RJ 45 Twisted Pair Connector Pin Name Function 1 TPOP Transmit 2 TPON Transmit 3 TPIP Receive 4 5 N...

Страница 50: ...40...

Страница 51: ...orld Trade Asia Corporation Licensing 2 31 Roppongi 3 chome Minato ku Tokyo 106 Japan The following paragraph does not apply to the United Kingdom or any other country where such provisions are incons...

Страница 52: ...ign The environmental efforts that have gone into the design of this product signify IBM s commitment to improving the quality of its products and processes Some of these accomplishments include the f...

Страница 53: ...munications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be...

Страница 54: ...to satisfy the protection requirements resulting from a non recommended modification of the product including the fitting of non IBM option cards This product has been tested and found to comply with...

Страница 55: ...Protocol ID Identification IEEE Institute of Electrical and Electronics Engineers IP Internet Protocol IRQ Interrupt Request L LAN Local Area Network LED Light Emitting Diode LLC Logical Link Control...

Страница 56: ...CP IP Transmission Control Protocol Internet Protocol TFTP Trivial File Transfer Protocol TXX Token ring thin client with country specific code XX U UDP User Datagram Protocol URL Uniform Resource Loc...

Страница 57: ...rdware parts 30 replacing 27 hardware problems audio beep sequences 14 error codes and text messages 17 LED indications 15 visible hardware failure 12 I information related vii K keyboards replacing 2...

Страница 58: ...W Web information available on the World Wide vii World Wide Web information available on the vii 48...

Страница 59: ...ok is Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Accurate h h h h h Complete h h h h h Easy to find h h h h h Easy to understand h h h h h Well organized h h h h h Applicable to y...

Страница 60: ..._ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...

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Страница 62: ...SA23 2804 00...

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