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Appendix B. Getting information, help, and service

If possible, be at your computer when you call. Please have the following information
ready:

•

Machine type and model

•

Serial numbers of your IBM hardware products

•

Description of the problem

•

Exact wording of any error messages

•

Hardware and software configuration information

Phone numbers are subject to change without notice. For the most up-to-date phone
numbers, go to http://www.ibm.com/pc/support/ and click

Support Phone List

In all other countries, contact your IBM reseller or IBM marketing representative.

Country

Telephone number

Austria

Österreich

01-24 592 5901

Belgium - Dutch

Belgie

02-210 9820

Belgium - French

Belgique

02-210 9800

Canada

Toronto only

416-383-3344

Canada

Canada - all other

1-800-565-3344

Denmark

Danmark

45 20 82 00

Finland

Suomi

09-22 931 840

France

02 38 55 74 50

Germany

Deutschland

07032-1549 201

Ireland

01-815 9200

Italy

Italia

02-4827 5040

Luxembourg

298-977 5063

Netherlands

Nederland

020-514 5770

Norway

Norge

23 05 32 40

Portugal

21-791 51 47

Spain

España

91-662 49 16

Sweden

Sverige

08-477 4420

Switzerland

Schweiz/Suisse/Svizzera

0848-80 52 52

United Kingdom

01475-555 055

U.S.A. and Puerto Rico

1-800-772-2227

Содержание NetBAY25

Страница 1: ...IBM IBM NetBAY Rack Planning Guide ...

Страница 2: ......

Страница 3: ...IBM IBM NetBAY Rack Planning Guide ...

Страница 4: ...eneral information in Appendix C Product notices on page 37 Second Edition July 2001 Copyright International Business Machines Corporation 2001 All rights reserved US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp ...

Страница 5: ...stalling optional devices 21 Using the rack cabinet mounting flanges 23 Installing threaded rails or bars 25 Installing cage nuts on NetBAY25 and NetBAY42 Rack cabinets 25 Installing clip nuts on NetBAY42 Enterprise Rack cabinets 27 Appendix A Optional device specifications 29 NetBAY console switches 29 NetBAY rack power distribution units 30 Appendix B Getting information help and service 33 Gett...

Страница 6: ...iv IBM NetBAY Rack Planning Guide ...

Страница 7: ...uin asennat tämän tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de sécurité Vor der Installation dieses Produkts die Sicherheitshinweise lesen Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza Les sikkerhetsinformasjonen Safety Information før du installerer dette produktet Antes de instalar este produto leia as Info...

Страница 8: ...on and danger statements in this documentation before performing the instructions Read any additional safety information that comes with your server or optional device before you install the device Statement 1 CAUTION To ensure safety all configurations of the rack cabinet must be certified by a nationally recognized testing laboratory in order to verify compliance with country specific safety reg...

Страница 9: ...id a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn o...

Страница 10: ...e rack cabinet and are easily accessible Each rack cabinet might have more than one power cord Be sure to disconnect all power cords in the rack cabinet before servicing any device in the rack cabinet Install an emergency power off switch if more than one power device power distribution unit or uninterruptible power supply is installed in the same rack cabinet Connect all devices installed in a ra...

Страница 11: ... potential hazards Verify that the route that you choose can support the weight of the loaded rack cabinet Refer to the documentation that comes with your rack cabinet for the weight of a loaded rack cabinet Verify that all door openings are at least 760 x 2030 mm 30 x 80 in Ensure that all devices shelves drawers doors and cables are secure Ensure that the four leveling pads are raised to their h...

Страница 12: ...eliminate potential hazards Verify that the route that you choose can support the weight of the loaded rack cabinet Refer to the documentation that comes with your rack cabinet for the weight of a loaded rack cabinet Verify that all door openings are at least 760 x 2083 mm 30 x 82 in Ensure that all devices shelves drawers doors and cables are secure Ensure that the four leveling pads are raised t...

Страница 13: ...e documentation that comes with the rack cabinet for detailed installation instructions Also refer to your unpacking instructions for how to unpack and locate the rack cabinet Note The illustrations in this documentation might be slightly different from your hardware NetBAY25 Rack cabinets The NetBAY25 Rack cabinet comes with side panels installed and has the following dimensions Figure 1 NetBAY25...

Страница 14: ...d one primary rack cabinet per suite The expansion NetBAY42 Rack cabinet comes without side panels and includes the required hardware for attaching rack cabinets together to form a suite Both rack cabinets have the following dimensions Figure 2 Primary NetBAY42 Rack cabinet Height Width Depth 208 cm 81 8 in 60 cm 23 6 in 100 cm 39 4 in ...

Страница 15: ...Chapter 1 Introduction 3 Figure 3 Expansion NetBAY42 Rack cabinet ...

Страница 16: ...d one primary rack cabinet per suite The expansion NetBAY42 Enterprise Rack cabinet comes without side panels and includes the required hardware for attaching rack cabinets together to form a suite Both rack cabinets have the following dimensions Figure 4 Primary NetBAY42 Enterprise Rack cabinet Height Width Depth 202 cm 79 5 in 65 cm 25 6 in 110 cm 43 3 in ...

Страница 17: ...Chapter 1 Introduction 5 Figure 5 Expansion NetBAY42 Enterprise Rack cabinet ...

Страница 18: ...6 IBM NetBAY Rack Planning Guide ...

Страница 19: ...erify compliance with country specific safety regulations This process ensures that the end product remains safe for the operator and service personnel under normal and forseeable misuse conditions In the Rack Configurator program you can select components from the Component Catalog and place them in the Configuration Notebook to create a configuration The Configuration Notebook also contains a pa...

Страница 20: ...rs An extended service clearance provides easier access to the rack cabinet so that you can install and service optional devices See Figure 6 and Figure 7 on page 9 for rack cabinet service clearances See Figure 8 on page 10 and Figure 9 on page 10 for rack cabinet operational clearances Figure 6 Providing service clearance for the NetBAY25 and NetBAY42 Rack cabinets Table 1 Rack cabinet physical ...

Страница 21: ...nning for your rack cabinet 9 Figure 7 Providing service clearance for the NetBAY42 Enterprise Rack cabinet 61 cm 24 in 100 cm 39 4 in 91 5 cm 36 in 152 cm 60 in 76 cm 30 in 91 5 cm 36 in 91 5 cm 36 in 60 cm 23 5 in ...

Страница 22: ...operational clearance for the NetBAY25 and NetBAY42 Rack cabinets Figure 9 Providing operational clearance for the NetBAY42 Enterprise Rack cabinet 61 cm 24 in 107 cm 42 in 237 cm 93 3 in 76 cm 30 in 66 cm 26 in 107 cm 42 in 278 cm 109 5 in 91 5 cm 36 in ...

Страница 23: ...m a suite of rack cabinets you must leave 152 cm 60 in between suites in the same room Ensure that the fronts or rears of rack cabinet suites face each other This provides proper ventilation and allows access to install and service optional devices Figure 10 Leaving space between rack cabinet suites 152 cm 60 in ...

Страница 24: ...tical rack cabinet measurements are given in rack units U where 1U is equal to 4 45 cm 1 75 in The U levels are marked on labels on the front and rear mounting flanges inside of the rack cabinet as shown in Figure 12 Figure 12 Measuring U levels within rack cabinets 45 0 cm MIN 17 7 in MIN 46 5 cm 18 3 in 71 47 cm 28 15 in Inside of front rail to inside of rear rail 48 34 cm MIN 19 0 in MIN 46 5 c...

Страница 25: ...the output voltage on the UPS or PDU Power cords must match electrical outlets at the location where you install the rack cabinet Review the following safety information as you plan for your rack cabinet Statement 8 DANGER Plug power cords from devices in the rack cabinet into electrical out lets that are located near the rack cabinet and are easily accessible Each rack cabinet might have more tha...

Страница 26: ... lb per U level The rack cabinet has been tested under certain conditions for stability and safety Ensure that the rack cabinet and optional devices you install meet these requirements Statement 2 DANGER Statement 3 DANGER Always lower the leveling pads on the rack cabinet Always install stabilizer brackets on the rack cabinet Always install servers and optional devices starting from the bottom of...

Страница 27: ...d for future expansion Location of columns or other unmovable building structures Power and environmental requirements Create a floor plan to check for clearance problems Make a full scale template if needed of the rack cabinet and carry it along the access route to check for potential clearance problems through doorways and passageways around corners and in elevators Note Some rack cabinets might...

Страница 28: ...ea blueprints and floor plans are appropriate Be sure to include the following in your floor plan Service clearances that are required for each rack cabinet or suite of rack cabinets If the placement will be on a raised floor Things that might obstruct cable routing The height of the raised floor If the placement will not be on a raised floor The placement of cables to minimize obstruction The amo...

Страница 29: ...Primary NetBAY42 Expansion NetBAY42 Empty 81 kg 177 lb 117 kg 258 lb 92 kg 202 lb Populated 466 kg 1027 lb 763 kg 1678 lb 737 kg 1622 lb Plug power cords from devices in the rack cabinet into electrical out lets that are located near the rack cabinet and are easily accessible Each rack cabinet might have more than one power cord Be sure to disconnect all power cords in the rack cabinet before serv...

Страница 30: ...eliminate potential hazards Verify that the route that you choose can support the weight of the loaded rack cabinet Refer to the documentation that comes with your rack cabinet for the weight of a loaded rack cabinet Verify that all door openings are at least 760 x 2083 mm 30 x 82 in Ensure that all devices shelves drawers doors and cables are secure Ensure that the four leveling pads are raised t...

Страница 31: ...ary NetBAY42 Enterprise Expansion NetBAY42 Enterprise Empty 261 kg 575 lb 234 kg 515 lb Populated 928 kg 2045 lb 901 kg 1986 lb Plug power cords from devices in the rack cabinet into electrical out lets that are located near the rack cabinet and are easily accessible Each rack cabinet might have more than one power cord Be sure to disconnect all power cords in the rack cabinet before servicing any...

Страница 32: ...ke to eliminate potential hazards Verify that the route that you choose can support the weight of the loaded rack cabinet Refer to the documentation that comes with your rack cabinet for the weight of a loaded rack cabinet Verify that all door openings are at least 760 x 2030 mm 30 x 80 in Ensure that all devices shelves drawers doors and cables are secure Ensure that the four leveling pads are ra...

Страница 33: ...all many optional devices using the general instructions provided in the rack cabinet Installation Guide Some devices might require the detailed installation information contained in the documentation that comes with the optional device Figure 13 Installing optional devices in the NetBAY42 Rack cabinet Blank filler panel Monitor shelf Fibre Channel RAID controller unit SP switch Fibre Channel hub ...

Страница 34: ...stalling optional devices in the NetBAY42 Enterprise Rack cabinet PDUs Console switch Blank filler panel Monitor shelf Fibre Channel RAID controller unit SP switch Fibre Channel hub Small server Large server UPS Keyboard tray Storage expansion unit ...

Страница 35: ...and NetBAY42 Rack cabinets require cage nuts while NetBAY42 Enterprise Rack cabinets require clip nuts Statement 2 DANGER Statement 3 DANGER Always lower the leveling pads on the rack cabinet Always install stabilizer brackets on the rack cabinet Always install servers and optional devices starting from the bottom of the rack cabinet Always install the heaviest devices in the bottom of the rack ca...

Страница 36: ...ntenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect ...

Страница 37: ...n on how to use threaded rails or bars Installing cage nuts on NetBAY25 and NetBAY42 Rack cabinets You must use cage nuts for all optional devices that do not have threaded holes Cage nuts install on the inside of the rack mounting flanges with either the cage nut insertion tool or a flat blade screwdriver The cage nut insertion tool comes with the rack cabinet and some optional devices Note Your ...

Страница 38: ...d the cage nut back through the hole to complete the installation of the cage nut Using a flat blade screwdriver Use the following procedure to install a cage nut with a flat blade screwdriver Figure 16 Installing cage nuts with a flat blade screwdriver 1 Determine the hole in which you want to install the cage nut 2 Hold the cage nut in one hand and compress the cage nut clip with a flat blade sc...

Страница 39: ...n Figure 17 Note Your rack cabinet comes with a supply of clip nuts that you can use to install optional devices Most devices that require them will come with clip nuts Figure 17 Installing clip nuts on the rack mounting flanges Some devices might require that you install clip nuts on the rail instead of clip nuts on the rack mounting flanges See the device documentation for information on when yo...

Страница 40: ...28 IBM NetBAY Rack Planning Guide ...

Страница 41: ...le Switch Table 1 NetBAY Console Switch specifications 1x4 Console Switch 2x8 Console Switch Height 4 3 cm 1 7 in 4 3 cm 1 7 in Depth 20 3 cm 8 0 in 20 3 cm 8 0 in Width 43 2 cm 17 in 43 2 cm 17 in Weight 2 38 kg 5 25 lb 2 59 kg 5 7 lb Rated voltage 100 240 V ac 100 240 V ac Rated frequency 50 60 Hz 50 60 Hz Rated input current 1 0 A maximum 1 0 A maximum Operating temperature at 0 914 m 0 3000 ft...

Страница 42: ...th time delay protection for up to 600 A input current without nuisance tripping Power inlet IEC 320 C20 inlet rated at 16 A VDE 20 A UL CSA Power outlets Seven IEC 320 C13 outlets rated at 10 A VDE 15 A UL CSA Table 3 NetBAY Server PDU specifications Height 43 mm 1 7 in Width 192 mm 7 5 in Depth 221 mm 8 7 in Weight 2 4 kg 5 4 lb Operating temperature at 0 914 m 0 3000 ft 10 35 C 50 95 F Operatin...

Страница 43: ...Operating temperature at 914 2133 m 3000 7000 ft 10 32 C 50 90 F Operating humidity non condensing 8 80 Rated voltage 100 120 V ac 30 A single phase 200 240 V ac 30 A single phase 200 240 V ac 32 A single phase 200 240 V ac 30 A three phase 380 415 V ac 32 A three phase Rated frequency 50 60 Hz Maximum power rating 4800 6000 VA Power inlet One fixed line cord Power outlets Three IEC 320 C19 outlet...

Страница 44: ...32 IBM NetBAY Rack Planning Guide ...

Страница 45: ... Personal Computing home page is http www ibm com pc You can find support information for your IBM products including supported options at http www ibm com pc support If you click Profile from the support page you can create a customized support page that is specific to your hardware complete with Frequently Asked Questions Parts Information Technical Hints and Tips and Downloadable Files In addit...

Страница 46: ...hrough the IBM PC HelpCenter The following services are available during the warranty period Problem determination Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem IBM hardware repair If the problem is determined to be caused by IBM hardware under warranty trained service personnel are available t...

Страница 47: ...marketing representative Country Telephone number Austria Österreich 01 24 592 5901 Belgium Dutch Belgie 02 210 9820 Belgium French Belgique 02 210 9800 Canada Toronto only 416 383 3344 Canada Canada all other 1 800 565 3344 Denmark Danmark 45 20 82 00 Finland Suomi 09 22 931 840 France France 02 38 55 74 50 Germany Deutschland 07032 1549 201 Ireland Ireland 01 815 9200 Italy Italia 02 4827 5040 L...

Страница 48: ...ntries contact your IBM reseller or IBM marketing representative IBM Integrated Technology Services offers a broad range of information technology support implementation and management services For more information about these services refer to the Integrated Technology Services Web site at http www ibm com services its For technical assistance with the installation of or questions related to Serv...

Страница 49: ...ES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or...

Страница 50: ...occur if software upgrades or peripheral devices you use or exchange data with do not process date data correctly The foregoing is a Year 2000 Readiness Disclosure Trademarks The following terms are trademarks of the IBM Corporation in the United States other countries or both Microsoft Windows and Windows NT are trademarks of Microsoft Corporation in the United States other countries or both Othe...

Страница 51: ......

Страница 52: ...IBM Part Number 06P4866 02 Printed in the United States of America on recycled paper containing 10 recovered post consumer fiber 06P4866 02 06P4866 02 ...

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