Appendix D: Troubleshooting and Frequently Asked Questions
ISDN PC Card – 18 Appendix D: Troubleshooting and Frequently Asked Questions
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I have installed the IBM International ISDN PC Card under
Windows 98 Second Edition. When I try to shut down or re-
start the system, it hangs.
This a known problem in Windows 98 Second Edition and is
independent from of PC Card or other hardware device in
use. Microsoft has confirmed this to be a problem with Win-
dows 98 Second Edition. In the directory \EXTRAS\WIN98\
SHUTSE on the CD you will find the official Microsoft patch
for this problem in various languages. For more information,
see the file 01INFO.TXT. Install this patch. If this problem still
persists after you have done so, then contact Microsoft sup-
port for further assistance.
Windows NT 4.0 Workstation
SystemSoft's® C ardWizard(TM) 5.10 for Windows NT is in-
stalled and the IBM International ISDN PC Card is still not
recognized.
In order to get the IBM International ISDN PC Card to work in
Windows NT 4.0 Workstation with SystemSoft's® CardWiz-
ard(TM) 5.10, you must add an entry to the Windows NT 4.0
Registry. This Registry patch is provided on the CD in the di-
rectory \EXTRAS\CW52NT\REG. Open this directory in the
Windows NT 4.0 Explorer and double-click the file
IBMISDN.REG to merge it into the Windows NT 4.0 Worksta-
tion Registry. Shut down and restart your computer. The card
will then be recognized by SystemSoft's® CardWizard(TM)
and will function properly.
SystemSoft's® CardWizard(TM) has been installed in Win-
dows NT 4.0 Workstation, and after the installation of a Win-
dows NT 4.0 Service Pack the CardWizard(TM) does not work
anymore.
When installing a Service Pack for Windows NT 4.0 you may
see the message that a different PCMCIA.SYS exists in your
Windows NT 4.0 Workstation software. The Service Pack in-
stallation program may ask you whether it should replace
this OEM version of the file. In this case, you should click
“No”. However, if the PCMCIA.SYS from SystemSoft's® Card-
Wizard(TM) has already been replaced with the version from
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