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IBM® xSeries 250: User’s Reference
Error symptoms
This section provides ServerGuide error symptoms and probable solutions.
Setup and
Installation CD
Action
Setup and
Installation CD
will not start.
•
Ensure that the system is a supported server model with a startable
(bootable) CD-ROM drive.
•
If the startup (boot) sequence settings have been altered, be sure
that the CD-ROM is first in the startup sequence.
•
If more than one CD-ROM drive is installed, be sure that only one
drive is set as the primary drive. Start the CD from the primary
drive.
ServeRAID
program cannot
view all installed
drives or cannot
install NOS.
•
Ensure that there are no duplicate SCSI IDs or IRQ assignments.
•
Ensure that the hard disk drive is connected properly.
The operating
system installation
program
continuously
loops.
Free up more space on the hard disk.
ServerGuide will
not start your NOS
CD.
Ensure that the NOS CD is supported by ServerGuide. See the Setup and
Installation CD label for a list of supported NOS versions.
Cannot install
NOS.
Ensure that the NOS is supported on your server. If the NOS is
supported, either there is no logical drive defined (ServeRAID systems)
or the ServerGuide System Partition is not present. Run the ServerGuide
setup and configuration program and ensure that the setup is complete.
System Updates
and Applications
CD
Action
Get "time out" or
"Unknown host"
errors.
Ensure that you have access to the Internet through FTP directly.
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