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If the drive is one of two devices on the bus:
One device must be Slave and one must be Master.

Systems using Cable Select:
Systems using Cable Select have a unique ATA/IDE cable.  The position on the
cable can determine whether the drive is the Master or Slave drive.  To determine if
the system uses Cable Select, refer to your system documentation.  Jumpering a
drive to Master or Slave overrides the Cable Select function of a Cable Select cable.

Ensure all connectors are seated correctly.
Pin 1 (striped conductor) is located nearest to the power connector.  Power
connectors are beveled to insert one way only.

Check for bent pins.
If possible, try replacing the cable.  Total cable length should not exceed 18 inches.

For drives greater than 8.4GB (or 512MB/2GB/4GB in some older systems):
Upgrade BIOS to latest version, install a controller card capable of supporting large
drive capacities, or install IBM DriveGuide if necessary.

Try running the drive with all other devices removed.

If the drive is in a removable carrier, try removing the drive from the carrier and
attaching it directly to the bus.

Microsoft Windows NT, 95A, and DOS must be installed within the first 1024
cylinders.

When attaching a drive that supports Ultra ATA/100 or Ultra ATA/66 to a compatible
controller or motherboard, make sure you are using a 40 pin, 80 conductor ATA/IDE
cable and the devices are attached to the correct connectors:

Blue - Motherboard or controller

Black - Master device

Gray - Slave device

If you are attaching a drive that supports Ultra ATA/100 or Ultra ATA/66 to an Ultra
ATA/33 or lower controller or motherboard and experience the following problems:

System hangs during boot with DMA enabled in Windows 95 or 98.
System runs, but is transferring all data in PIO mode 4 in Windows 95 or 98.
System refuses to boot with a bus mastering driver added in Windows 95 SR2 or NT.

Obtain a new BIOS from your BIOS manufacturer.  IBM also provides the
IBMATASW.EXE utility to enable or disable Ultra ATA/100 or Ultra ATA/66 support on
the drive.  When Ultra ATA/100 or Ultra ATA/66 support is disabled, the drive operates

Содержание Deskstar Deskstar 3

Страница 1: ...IBM Deskstar 3 5 inch ATA IDE hard disk drive Installation and reference manual ...

Страница 2: ...em BIOS manufacturer version and date Any error codes and when they occurred System type and manufacturer Motherboard manufacturer Chipset manufacturer Adapter card manufacturer Other devices in systems Bus cable layout location of device which device is at the end Applications used if relevant In North America Web www ibm com harddrive Voice 888 IBM 5214 or 507 286 5825 Fax 507 253 DRIVE e mail d...

Страница 3: ...ii ...

Страница 4: ...n your country Such references or information must not be construed to mean that IBM intends to make available such IBM products programming or services in your country Product description data contained herein represents IBM s design objective and is provided for comparison among IBM products actual results may vary based on a variety of factors Except as explicitly stated in the Warranty section...

Страница 5: ...iv ...

Страница 6: ... IBM DriveGuide Easy Installation Software 11 Operating system installation 15 Add a new drive as Slave 17 Begin the hardware install 17 Configure the jumper settings 17 Attach the cables 18 Mount the drive 19 Complete the hardware install 20 Set the BIOS CMOS 20 Partition and format with IBM DriveGuide Easy Installation Software 21 Replace and copy a Master drive 27 Begin the hardware install 27 ...

Страница 7: ...on Software 41 Appendix 47 Record your IBM Deskstar drive information here 47 Cables 47 40 pin 40 conductor ATA IDE cables 47 40 pin 80 conductor ATA IDE cables 47 Jumpers 48 Master 48 Slave 48 Cable Select 48 Slave Present Device 0 Forcing Device 1 Present 48 2 32 GB Clip 48 16 Head 15Head 49 Auto Spin Disable 49 Fdisk and format 49 Partitioning with FDISK EXE 49 Formatting with FORMAT EXE 49 Tro...

Страница 8: ... higher capability Ultra ATA 100 compatible BIOS DPTA and DJNA model drives Your IBM Deskstar drive supports Ultra ATA 66 and is backward compatible allowing it to obtain interface transfer rates of up to 66 6 MB per second Your drive will function at the maximum speed supported by your system components To obtain Ultra ATA 66 performance the following system components are required 40 pin 80 cond...

Страница 9: ...2 ...

Страница 10: ...llowing items are included with your IBM Deskstar retail packaged drive Deskstar drive contained in an electrostatic discharge ESD protective bag Mounting screws Extra jumper 40 pin 80 conductor ATA IDE interface cable IBM Deskstar Installation and Reference Manual IBM Deskstar Quick Installation Guide IBM DriveGuide Easy Installation Software diskette Note It is important to save the original dri...

Страница 11: ... at least two seconds Tools for installation You may need the following items to install the IBM Deskstar drive A flat blade screw driver A Phillips head screw driver A small needle nose pliers or tweezers Your computer system manual Operating system startup diskette see the FAQ section for instructions to create a startup diskette Drive rails Drive rails for 5 25 inch bays may be purchased at you...

Страница 12: ...and Netware provide their own partitioning and installation software Known issues The following issues may be encountered during IBM DriveGuide installation Award BIOS systems may hang during installation of drives larger than 32 GB AMI BIOS systems may hang during drive detection The IBM DriveGuide copy process may hang at 99 Workarounds for the above issues are addressed in the Advanced Troubles...

Страница 13: ...6 ...

Страница 14: ...uter chassis with one hand Touch the ESD bag with the other hand Unplug your computer Remain in contact with the chassis and the bag for at least two seconds If replacing a drive or replacing a cable with a 40 pin 80 conductor ATA IDE cable remove it Store the drive or cable in a safe place in case it should be needed again Configure the jumper settings Remove the drive from its ESD bag Record the...

Страница 15: ...section of the Appendix for jumper setting descriptions Attach the cables Note With some system chassis it may be more convenient to attach the cable after the drive is mounted The order of the steps below may change depending upon your system Note The 40 pin 80 conductor ATA IDE cable provided with the IBM Deskstar is color coded for the master slave and system connectors The Master connector is ...

Страница 16: ...e of an ATA IDE cable is marked with a colored stripe The connectors are also keyed to insert one way only Attach a power cable to the hard disk drive Attach the black connector of the ATA IDE cable to the hard disk drive Mount the drive Note Drive bays and other enclosures vary in size and orientation from system to system They may be oriented vertically horizontally upside down or sideways The I...

Страница 17: ...ve type settings Select the option for Autodetect Primary Master if available If your computer autoconfigures itself at boot time verify drive detection and capacity If autodetection is unavailable set the disk drive type to a User Definable Type UDT and enter the CHS parameters 1024 cylinders 16 heads and 63 sectors If Autodetect or a UDT is unavailable select Drive Type 1 Select translation or L...

Страница 18: ... 0 1 and so on IBM DriveGuide refers to drives as 1 2 etc Boot your computer with the IBM DriveGuide diskette in drive A The IBM DriveGuide logo is displayed with the message Loading DriveGuide Please Wait The Welcome screen is displayed Click OK Note If a mouse is not detected a screen is displayed explaining the use of Tab and Enter to navigate A License Agreement is displayed Click Accept The f...

Страница 19: ...loppy drive A is displayed Insert the startup disk you will be using to install the operating system Choose the type of File Allocation Table FAT to be used in your drive partitions Note Select FAT32 or FAT16 if you are using Windows 95 SR2 or Windows 98 FAT 32 partitions utilize disk space more efficiently and may be greater than 2GB in size If you are using DOS Windows 3 1x or an earlier version...

Страница 20: ...an 8 4GB and your system BIOS does not support large capacities Select Install EZ BIOS If you select Do Not Install EZ BIOS your capacity will be limited to 8 4GB If you selected FAT32 the following screen is displayed Select an option Click Continue ...

Страница 21: ...rly versions of Windows 95 only support FAT16 FAT16 file systems have a 2 1GB partition limit If you have one of these operating systems you must create multiple partitions of 2 1GB or less Your partition selections are displayed Select Back to change your selections Select Finish to partition and format your hard drive ...

Страница 22: ...rive skip this step IBM DriveGuide has already partitioned and formatted your drive If EZ BIOS was not installed during IBM DriveGuide installation proceed to your operating system installation instructions If EZ BIOS was installed during IBM DriveGuide installation you must allow EZ BIOS to load in memory prior to booting to a floppy Perform the boot process below or your drive s capacity and par...

Страница 23: ...16 ...

Страница 24: ...ch the ESD bag with the other hand Unplug your computer Remain in contact with the chassis and the bag for at least two seconds Note the mounting position of existing drives and cables If replacing a drive or replacing a cable with a 40 pin 80 conductor ATA IDE cable remove it Store the drive in a safe place in case it should be needed again Configure the jumper settings Remove the drive from the ...

Страница 25: ...ndix for jumper setting descriptions Attach the cables Note With some system chassis it may be more convenient to attach the cable after the drive is mounted The order of the steps below may change depending upon your system Note The 40 pin 80 conductor ATA IDE cable provided with the IBM Deskstar is color coded for the Master Slave and system connectors The Master connector is black the Slave con...

Страница 26: ...olored stripe The connectors are also keyed to insert one way only Attach a power cable to each hard disk drive Attach the black connector of the ATA IDE cable to the Master drive Attach the gray connector of the ATA IDE cable to the Slave drive Mount the drive Note Drive bays and other enclosures vary in size and orientation from system to system They m ay be or i ent ed ver t i cal l y hor i zon...

Страница 27: ... settings Select the option for Autodetect Primary Slave if available If your computer autoconfigures itself at boot time verify drive detection and capacity If autodetection is unavailable set the disk drive type to a User Definable Type UDT and enter the CHS parameters 1024 cylinders 16 heads and 63 sectors If Autodetect or a UDT is unavailable select Drive Type 1 Select translation or LBA optio...

Страница 28: ...played may be different than those presented here Note Many BIOS setups refer to the drives in a system as 0 1 and so on IBM DriveGuide refers to drives as 1 2 etc Boot your computer with the IBM DriveGuide diskette in drive A The IBM DriveGuide logo is displayed with the message Loading DriveGuide Please Wait The Welcome screen is displayed Click OK Note If a mouse is not detected a screen is dis...

Страница 29: ...er if desired If your drive is already formatted a Welcome screen is displayed with three options guided install partition and format and advanced options Choose the type of File Allocation Table FAT to be used in your drive partitions Note Select FAT32 or FAT16 if you are using Windows 95 SR2 or Windows 98 FAT32 partitions utilize disk space more efficiently and may be greater than 2 GB in size I...

Страница 30: ...ired if your drive is larger than 8 4GB and your system BIOS does not support large capacities Select Install EZ BIOS If you select Do Not Install EZ BIOS your capacity will be limited to 8 4GB If you selected FAT32 the following screen is displayed Select an option Click Continue ...

Страница 31: ...rly versions of Windows 95 only support FAT16 FAT16 file systems have a 2 1GB partition limit If you have one of these operating systems you must create multiple partitions of 2 1GB or less Your partition selections are displayed Select Back to change your selections Select Finish to partition and format your hard drive ...

Страница 32: ...ou are rebooting to a diskette see the important note below IMPORTANT If EZ BIOS was installed during IBM DriveGuide installation you must allow EZ BIOS to load in memory prior to booting to a floppy If you do not perform the floppy boot process below your drive s capacity and partitions will be unavailable Boot your system to the hard drive to load EZ BIOS in memory EZ BIOS displays this message ...

Страница 33: ...26 ...

Страница 34: ...static electricity by touching an unpainted metal surface on your computer chassis with one hand Touch the ESD bag with the other hand Remain in contact with the chassis and the bag for at least two seconds Unplug your computer Note mounting position of existing drives and cables If replacing a cable with a 40 pin 80 conductor ATA IDE cable remove it now Configure the jumper settings Remove the dr...

Страница 35: ...e the jumpers Note The IBM Deskstar has an option jumper block located next to the interface connector Setting these jumpers allows you to use the different options of the hard disk drive See the Jumpers section of the Appendix for jumper setting descriptions Attach the cables Note With some system chassis it may be more convenient to attach the cable after the drive is mounted The order of the fo...

Страница 36: ...s the first and second ATA IDE devices in the system Note The pin 1 edge of an ATA IDE cable is marked with a colored stripe The connectors are also keyed to insert one way only Attach a power cable to each hard disk drive Attach the black connector of the ATA IDE cable to the Master drive Attach the gray connector of the ATA IDE cable to the Slave drive Mount the drive Note Drive bays and other e...

Страница 37: ...tion for Autodetect Primary Master and Slave if available If your computer autoconfigures itself at boot time verify drive detection and capacity If autodetection is unavailable set the disk drive type to a User Definable Type UDT and enter the CHS parameters 1024 cylinders 16 heads and 63 sectors If Autodetect or a UDT is unavailable select Drive Type 1 Select translation or LBA options as provid...

Страница 38: ...isplayed may be different than those presented here Note Many BIOS setups refer to the drives in a system as 0 1 and so on IBM DriveGuide refers to drives as 1 2 etc Boot your computer with the IBM DriveGuide diskette in drive A The IBM DriveGuide logo is displayed with the message Loading DriveGuide Please Wait The Welcome screen is displayed Click OK Note If a mouse is not detected a screen is d...

Страница 39: ... if the wrong drive is specified or you want to proceed manually Note If your drive is already formatted a Welcome screen is displayed with three options guided install partition and format and advanced options Select the drive to be copied from by clicking on the gray button to the right Click Continue ...

Страница 40: ...fficiently and may be greater than 2 GB in size If you are using DOS Windows 3 1x or an earlier version of Windows 95 select FAT16 IBM DriveGuide tests the drive to see if EZ BIOS is required EZ BIOS is required if your drive is larger than 8 4GB and your system BIOS does not support large capacities Select Install EZ BIOS If you select Do Not Install EZ BIOS your capacity will be limited to 8 4GB...

Страница 41: ... selected FAT16 the following screen is displayed Select an option Click Continue Note DOS Windows 3 1x and early versions of Windows 95 only support FAT16 FAT16 file systems have a 2 1GB partition limit If you have one of these operating systems you must create multiple partitions of 2 1GB or less ...

Страница 42: ... change your selections Select Finish to partition and format your hard drive The message DriveGuide will now partition and format the hard drive This is your last chance to cancel is displayed Select Continue IBM DriveGuide is now copying data to your drive ...

Страница 43: ...re rebooting to a diskette see the following important note IMPORTANT If EZ BIOS was installed during IBM DriveGuide installation you must allow EZ BIOS to load in memory prior to booting to a floppy If you do not perform the floppy boot process below your drive s capacity and partitions will be unavailable Boot your system to the hard drive to load EZ BIOS in memory EZ BIOS displays this message ...

Страница 44: ...lectricity by touching an unpainted metal surface on your computer chassis with one hand Touch the ESD bag with the other hand Remain in contact with the chassis and the bag for at least two seconds Unplug your computer Note mounting position of existing drives and cables If replacing a cable with a 40 pin 80 conductor ATA IDE cable remove it now Configure the jumper settings Remove the drive from...

Страница 45: ...e the jumpers Note The IBM Deskstar has an option jumper block located next to the interface connector Setting these jumpers allows you to use the different options of the hard disk drive See the Jumpers section of the Appendix for jumper setting descriptions Attach the cables Note With some system chassis it may be more convenient to attach the cable after the drive is mounted The order of the fo...

Страница 46: ...r controls the first and second ATA IDE devices in the system Note The pin 1 edge of an ATA IDE cable is marked with a colored stripe The connectors are also keyed to insert one way only Attach a power cable to each hard disk drive Attach the black connector of the ATA IDE cable to the Master drive Attach the gray connector of the ATA IDE cable to the Slave drive Mount the drive Note Drive bays an...

Страница 47: ...Select the option for Autodetect Primary Master and Slave if available If your computer autoconfigures itself at boot time verify drive detection and capacity If autodetection is unavailable set the disk drive type to a User Definable Type UDT and enter the CHS parameters 1024 cylinders 16 heads and 63 sectors If Autodetect or a UDT is unavailable select Drive Type 1 Select translation or LBA opti...

Страница 48: ...isplayed may be different than those presented here Note Many BIOS setups refer to the drives in a system as 0 1 and so on IBM DriveGuide refers to drives as 1 2 etc Boot your computer with the IBM DriveGuide diskette in drive A The IBM DriveGuide logo is displayed with the message Loading DriveGuide Please Wait The Welcome screen is displayed Click OK Note If a mouse is not detected a screen is d...

Страница 49: ... if the wrong drive is specified or you want to proceed manually Note If your drive is already formatted a Welcome screen is displayed with three options guided install partition and format and advanced options Select the drive to be copied from by clicking on the gray button to the right Click Continue ...

Страница 50: ...fficiently and may be greater than 2 GB in size If you are using DOS Windows 3 1x or an earlier version of Windows 95 select FAT16 IBM DriveGuide tests the drive to see if EZ BIOS is required EZ BIOS is required if your drive is larger than 8 4GB and your system BIOS does not support large capacities Select Install EZ BIOS If you select Do Not Install EZ BIOS your capacity will be limited to 8 4GB...

Страница 51: ... selected FAT16 the following screen is displayed Select an option Click Continue Note DOS Windows 3 1x and early versions of Windows 95 only support FAT16 FAT16 file systems have a 2 1GB partition limit If you have one of these operating systems you must create multiple partitions of 2 1GB or less ...

Страница 52: ... change your selections Select Finish to partition and format your hard drive The message DriveGuide will now partition and format the hard drive This is your last chance to cancel is displayed Select Continue IBM DriveGuide is now copying data to your drive ...

Страница 53: ...ide installation you must allow EZ BIOS to load in memory prior to booting to a floppy If you do not perform the floppy boot process below your drive s capacity and partitions will be unavailable Boot your system to the hard drive to load EZ BIOS in memory EZ BIOS displays this message EZ BIOS Initializing EZ BIOS Hold the CTRL key down for Status Screen or to boot from floppy Press the CTRL key A...

Страница 54: ...n 80 conductor ATA IDE cables This cable type is constructed using the Cable Select configuration It will support Ultra ATA 100 and Ultra ATA 66 interface transfer rates and is backward compatible The extra 40 conductors are grounded shields to improve signal quality and reduce crosstalk The connectors of the 80 conductor cable are color coded The black connector specifies Master drive connection ...

Страница 55: ...n set the drive address jumper to Cable Select Attach the drive to the black connector for Master or the gray connector for Slave Attach the blue connector to the system ATA IDE port on the motherboard or controller card Slave Present Device 0 Forcing Device 1 Present If your Slave drive is an older drive that may not signal its presence on the bus set the jumpers on your Master drive to Slave Pre...

Страница 56: ... partitioning software from your operating system to partition your hard disk drive Follow the instructions provided with your operating system to partition the hard disk drive Note If your drive is larger than 8 4GB and FDISK EXE recognizes only 8 4GB of the full capacity your BIOS may not be supporting Interrupt 13 Extensions Refer to the section entitled Set the BIOS CMOS in the appropriate ins...

Страница 57: ... see the full capacity HINT Option 4 in Fdisk displays the drive capacity and partition sizes If Fdisk does not see the drive s full capacity IBM DriveGuide may be required to partition and format the drive Refer to the section of this manual entitled IBM DriveGuide Easy Installation Software Note The Fdisk function shipped with Windows 95 and Windows 98 contains a bug which causes the DTLA 307075...

Страница 58: ...with all other devices removed If the drive is in a removable carrier try removing the drive from the carrier and attaching it directly to the bus Microsoft Windows NT 95A and DOS must be installed within the first 1024 cylinders When attaching a drive that supports Ultra ATA 100 or Ultra ATA 66 to a compatible controller or motherboard make sure you are using a 40 pin 80 conductor ATA IDE cable a...

Страница 59: ... you are using IBM DriveGuide to install a drive in a system with AMI BIOS and the system hangs during drive detection Access the BIOS setup screen by pressing the DEL key when prompted during the system startup When the system BIOS screen is displayed change the setting for the drive you have added from AUTOdetect to USER Defined Change the default setting for the number of logical cylinders for ...

Страница 60: ...ation as possible IBM drive model number part number and serial number Operating system BIOS manufacturer version and date Any error codes and when they occurred System type and manufacturer Motherboard manufacturer Chipset manufacturer Adapter card manufacturer Other devices in systems Bus cable layout location of device which device is at the end Applications used if relevant ...

Страница 61: ...54 ...

Страница 62: ...s for the ATA IDE connector of the motherboard or controller card The 40 pin 80 conductor ATA IDE cable is the same width as a standard IDE cable however each individual conductor is half the diameter of a standard IDE cable conductor A controller card or motherboard chipset with Ultra ATA 100 or Ultra ATA 66 capability Refer to your controller card or system manual to determine if your system is ...

Страница 63: ...alled IBMATASW EXE to perform this alteration Contact the IBM Hard Disk Drive Technical Support Center for more information 6 What is the difference between ATA 33 and Ultra ATA 66 Ultra ATA 66 is an extension to the Ultra DMA interface It doubles the ATA 33 interface data transfer rate from 33 MB to 66 MB per second 7 What is ATA 100 ATA 100 is an extension of the Ultra DMA interface which enable...

Страница 64: ...625 kilobytes 1 024 9 536 74 megabytes 9 536 74 megabytes 1 024 9 31 gigabytes 13 Why doesn t my operating system show the full capacity of my drive Few systems built before 1997 support drive capacities greater than 8 4 GB because the CHS Cylinders Heads Sectors method of translation uses ID words 1 3 and 6 of the Identify Drive Command The maximum values for words 1 3 and 6 are 16 383 cylinders ...

Страница 65: ...efault configuration of the IBM Deskstar is 16 heads Your system may require the drive to be jumpered to 15 heads Some computer systems translate a drive greater than 4 GB by multiplying the head count by 16 The result 16 x 16 256 is interpreted as 0 heads with 0 capacity and is an illegal head count Jumpering the drive to 15 heads 16 x 15 240 produces a legal translation The translated cylinder c...

Страница 66: ...n be used to truncate the cylinder count of your drive to 4 096 cylinders 2 GB capacity The LBA value of the drive is unchanged For a drive with a capacity of 34GB or higher If your BIOS is incompatible with LBA values higher than 66 055 248 sectors the 2 32 GB clip jumper can be used to truncate the LBA value to 66 055 248 sectors 32 GB capacity Alternatively BIOS upgrades may be available to ove...

Страница 67: ...60 ...

Страница 68: ...uter It provides basic low level control and program routines for keyboards video hard disk drives and floppy drives The BIOS provides the initial intelligence allowing the computer system to find an operating system to run Chipset The motherboard chipset controls the flow of information from the bus to memory and the processor CHS Cylinders Heads and Sectors Addressing Three values indicating a c...

Страница 69: ...uses a 16 bit field to address clusters in a logical partition FAT16 is limited to approximately 2 1 gigabytes and 65000 clusters FAT16 is compatible with DOS Windows 3 1 3 11 and 95 A Windows NT 3 5 and 4 0 and OS 2 FAT32 FAT32 uses a 32 bit field to address clusters in a logical partition FAT32 allows partitions larger than 2 1 gigabytes and provides millions of clusters FAT32 is compatible with...

Страница 70: ...d in the original ATA specification for the first addressed drive Device 0 on an ATA IDE channel Novell Netware Netware is a Novell network operating system and file server platform Netware has several proprietary file systems OS 2 OS 2 is an IBM operating system OS 2 supports HPFS High Performance File System Parameters Parameters also known as geometry are the cylinder head and sector values for...

Страница 71: ... given position without repositioning the head stack assembly Translation Translation is the process of redefining the physical parameters of a hard disk drive to parameters compatible with the BIOS and operating system of a computer Ultra ATA Ultra ATA also known as Ultra DMA is a data transfer protocol for transferring data to and from main memory without passing it through the processor Ultra A...

Страница 72: ... ibm com Germany Technology Group Support Center Telephone 49 7032 153050 E mail drive de ibm com IBM Systems Storage Division 5600 Cottle Road San Jose CA 95193 www ibm com storage Printed in the United States of America All Rights Reserved IBM is a registered trademark and Deskstar is the trademark of International Business Machines Corporation Other company product and service names may be trad...

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