IBM BladeCenter JS22, Руководство по диагностике и обслуживанию, Страница: 297 / 314

Getting help and information from the Web
Information about your IBM BladeCenter system is available on the Web.
The IBM Web site has up-to-date information about IBM BladeCenter systems,
optional devices, services, and support at www.ibm.com/systems/support/.
Software service and support
Through IBM Support Line, you can get telephone assistance, for a fee, with usage,
configuration, and software problems with BladeCenter products.
For information about which products are supported by Support Line in your
country or region, see www.ibm.com/services/sl/products/.
For more information about Support Line and other IBM services, see
www.ibm.com/services/, or see www.ibm.com/planetwide/ for support telephone
numbers. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).
Hardware service and support
You can receive hardware service through IBM Services or through your IBM
reseller, if your reseller is authorized by IBM to provide warranty service.
See www.ibm.com/planetwide/ for support telephone numbers, or in the U.S. and
Canada, call 1-800-IBM-SERV (1-800-426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours a day,
7 days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.
IBM Taiwan product service
You can contact IBM Taiwan if you are in Taiwan.
IBM Taiwan product service contact information:
IBM Taiwan Corporation
3F, No 7, Song Ren Rd.
Taipei, Taiwan
Telephone: 0800-016-888
Appendix A. Getting help and technical assistance
283