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Table 21. D1xx900C to D1xxC003 checkpoints (continued)
v
If the system hangs on a progress code, follow the suggested actions in the order in which they are listed in
the Action column until the problem is solved. If an action solves the problem, you can stop performing the
remaining actions.
v See Chapter 3, “Parts listing, Type 7998,” on page 235 to determine which components are CRUs and which
components are FRUs.
Progress code
Description
(Command Being Processed) Action
D1xxC000 Indicates a message is ready to send to
the hypervisor to power off
1.
Go to “Checkout procedure” on page 186.
2.
Replace the system-board and chassis
assembly, as described in “Replacing the
Tier 2 system-board and chassis assembly”
on page 270.
D1xxC001 Waiting for the hypervisor to
acknowledge the delayed power off
notification
1. Go to “Checkout procedure” on page 186.
2. Replace the system-board and chassis
assembly, as described in “Replacing the
Tier 2 system-board and chassis assembly”
on page 270.
D1xxC002 Waiting for the hypervisor to send the
power off message
1. Go to “Checkout procedure” on page 186.
2. Replace the system-board and chassis
assembly, as described in “Replacing the
Tier 2 system-board and chassis assembly”
on page 270.
D1xxC003 Hypervisor handshaking is complete
1. Go to “Checkout procedure” on page 186.
2. Replace the system-board and chassis
assembly, as described in “Replacing the
Tier 2 system-board and chassis assembly”
on page 270.
Service request numbers (SRNs)
Service request numbers (SRNs) are error codes that the operating system
generates. The codes have three digits, a hyphen, and three or four digits after the
hyphen. SRNs can be viewed using the AIX diagnostics or the Linux service aid
“diagela” if it is installed.
Chapter 2. Diagnostics
141