IBM Europe, Middle East, and Africa Hardware
Announcement ZG12-0059
IBM is a registered trademark of International Business Machines Corporation
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doors or other security measures. It is the client's responsibility to ensure that the
server is secure to protect sensitive data.
The customer is responsible for evaluation, selection, and implementation of security
features, administrative procedures, and appropriate controls in application systems
and communications facilities.
Global Technology Services
Contact your IBM representative for the list of selected services available in your
country, either as standard or customized offerings, for the efficient installation,
implementation, and/or integration of this product.
IBM Electronic Services
IBM has transformed its delivery of hardware and software support services to
help you achieve higher system availability. Electronic Services is a web-enabled
solution that offers an exclusive, no-additional-charge enhancement to the service
and support available for IBM servers. These services are designed to provide
the opportunity for greater system availability with faster problem resolution
and preemptive monitoring. Electronic Services comprises two separate, but
complementary, elements: Electronic Services news page and Electronic Services
Agent.
The Electronic Services news page is a single Internet entry point that replaces the
multiple entry points traditionally used to access IBM Internet services and support.
The news page enables you to gain easier access to IBM resources for assistance in
resolving technical problems.
The Electronic Service Agent
TM
is no-additional-charge software that resides on
your server. It monitors events and transmits system inventory information to IBM
on a periodic, client-defined timetable. The Electronic Service Agent automatically
reports hardware problems to IBM . Early knowledge about potential problems
enables IBM to deliver proactive service that may result in higher system availability
and performance. In addition, information collected through the Service Agent is
made available to IBM service support representatives when they help answer your
questions or diagnose problems. Installation and use of IBM Electronic Service Agent
for problem reporting enables IBM to provide better support and service for your
IBM server.
To learn how Electronic Services can work for you, visit
http://www.ibm.com/support/electronic
Terms and conditions
To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or
IBM .
Warranty period
• Three years
• Optional features: One year
Note:
For configurations that support the RAID battery, the RAID battery will be
warranted for one year effective on its "Date of Installation." All other product
warranty terms for the machine remain unchanged.
An IBM part or feature installed during the initial installation of an IBM machine is
subject to a full warranty effective on the date of installation of the machine. An
IBM part or feature that replaces a previously installed part or feature assumes the
remainder of the warranty period for the replaced part or feature. An IBM part or