IBM AS/400e, Руководство пользователя

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IBM Licensed Programs: Networking Products
564
AS/400e System Handbook
Client Encryption 40-bit V4R4, 5769-CE1
Client Encryption 56-bit V4R4, 5769-CE2
Client Encryption 128-bit V4R4, 5769-CE3
Client Encryption provides Secure Socket Layer (SSL) for use by the Client Access Express
for Windows clients (5769-XW1) and the AS/400 Toolbox for Java (5769-JC1). The Client
Encryption products include an SSL for Windows 95/NT and an SSL for Java. The 5769-CE1
provides 40-bit encryption, the 5769-CE2 provides 56-bit encryption, and the 5769-CE3
provides 128-bit encryption. The 5769-CE3 is available in the U.S. and Canada only except
for selected customers who meet certain standards set by the United States Government.
Note: The Java portion of the 5769-CE2 56-bit product supports 40-bit encryption only.
IBM Corepoint Telephony Version 6 Release 2, 5648-C69
Corepoint Telephony replaces and integrates the Callpath Server for AS/400 (5769-CP4) to
provide a comprehensive Computer Telephony Integration (CTI) solution. Corepoint
Telephony provides the following features:
• Inbound Call Processing using customer information from business applications, agent
information (such as skills and availability), and load balancing information (such as
call center volumes) to route an incoming call to an agent best able to serve the caller
• Reporting to generate information to allow managers to measure the effectiveness of
their call centers
• Desktop Tools that include a softphone integrated with the PBX/ACD system and
integration tools such as JavaBeans and Dynamic Data Exchange (DDE)
• Access Channels that provide computer telephony features such as screen pop,
linking calls with data, and intelligent call routing across different customer access
channels, including PBX/ACD systems, voice response units (VRU), and Web
self-service systems
• Outbound Call Processing to automate the placement of outbound calls by preview,
power, or predictive dialing from customer lists
The Corepoint Telephony Base Option for AS/400 (previously named CallPath Server for
AS/400 (5769-CP4)) provides an API to the AS/400 system application developer and end
user, integrating the power of the AS/400 system with a telephone system.
The Corepoint Telephony Base Option for AS/400 program enables communication between
an AS/400 system and a telephone switch allowing the application program to monitor and