IBM 7163, Руководство по диагностике и обслуживанию

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, System x3755 Type 8877 and 7163,” on page 25 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
Wrong characters appear on the
screen.
1. If the wrong language is displayed, update the BIOS code with the correct
language (see “Updating the firmware” on page 13).
2. Reseat the monitor.
3. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Monitor
b. (Trained service technician only) I/O board. See “Removing the I/O board
assembly” on page 68 and “Replacing the I/O board assembly” on page 69.
Optional-device problems
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, System x3755 Type 8877 and 7163,” on page 25 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
An IBM optional device that was
just installed does not work.
1. Make sure that:
v
The device is designed for the server (see http://www.ibm.com/servers/
eserver/serverproven/compat/us/).
v
You followed the installation instructions that came with the device and the
device is installed correctly.
v You have not loosened any other installed devices or cables.
v
You updated the configuration information in the Configuration/Setup Utility
program. Whenever memory or any other device is changed, you must
update the configuration.
2. Reseat the device that you just installed.
3. Replace the device that you just installed.
An IBM optional device that
used to work does not work
now.
1. Make sure that all of the hardware and cable connections for the device are
secure.
2. If the device comes with test instructions, use those instructions to test the
device.
3. If the failing device is a SCSI device, make sure that:
v
The cables for all external SCSI devices are connected correctly.
v
The last device in each SCSI chain, or the end of the SCSI cable, is
terminated correctly.
v
Any external SCSI device is turned on. You must turn on an external SCSI
device before turning on the server.
4. Reseat the failing device.
5. Replace the failing device.
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IBM System x3755 Type 8877 and 7163: Problem Determination and Service Guide