No-beep symptoms
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, System x3755 Type 8877 and 7163,” on page 25 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
No-beep symptom
Description
Action
No beeps occur, and the
server operates correctly.
1. Reseat the operator information panel
cable. See “Removing the operator
information panel assembly” on page 66
and “Replacing the operator information
panel assembly” on page 67
2. Replace the operator information panel
assembly. See “Removing the operator
information panel assembly” on page 66
and “Replacing the operator information
panel assembly” on page 67
No beep sound, and no
video is displayed (the
system error LED is off).
See “Solving undetermined problems” on page
175.
No beep sounds, and no
video is displayed (the
system attention LED is
lit).
See “Light path diagnostics LEDs” on page 114.
Error logs
The POST error log contains the three most recent error codes and messages that
were generated during POST. The BMC log and the system-error log contain
messages that were generated during POST and all system status messages from
the service processor.
You can view the contents of the POST error log, the BMC log, and the
system-error log from the Configuration/Setup Utility program. You can view the
contents of the BMC log also from the diagnostic programs.
When you are troubleshooting PCI slots, note that the error logs report the PCI-X
buses numerically. The numerical assignments vary depending on the configuration.
You can check the assignments by running the Configuration/Setup Utility program
(see the
User’s Guide
for more information).
Viewing error logs from the Configuration/Setup Utility program
For complete information about using the Configuration/Setup Utility program, see
the
User’s Guide
.
To view the error logs, complete the following steps:
1. Turn on the server.
2. When the prompt
Press F1 for Configuration/Setup
is displayed, press F1. If
you have set both a power-on password and an administrator password, you
must type the administrator password to view the error logs.
3. Use one of the following procedures:
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