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Operator’s Guide

Message Display

Function Displays operating states, menu

options, and fault messages.

READY

Status Indicators

The operator panel status indicators provide

information about existing printer operation,

as follows:

•

Power — Lit when the printer is

powered on.

•

Ready — Lit when the printer is in

READY state, no errors are pending,

and the printer is ready to process

data.

•

Processing

— Flashes when the

printer is receiving data from the host.

•

Attention

— Flashes when an error

occurs.

Power

Ready

Processing

Attention

Содержание 6400 Series

Страница 1: ...Form Number S246 0115 02 Copyright IBM Corp 1995 1996 1997...

Страница 2: ......

Страница 3: ...S246 0115 02...

Страница 4: ...uld be made to your IBM representative or to the IBM branch serving your locality Publications are not stocked at the address given below A Reader s Comments form is provided at the back of this publi...

Страница 5: ...ters The Operator s Guide is divided into three sections Basic Operating Procedures gives an overview of the operator panel and provides procedures for loading paper and ribbon Configurations provides...

Страница 6: ...ety Notices booklet A Danger notice calls attention to a situation that is potentially lethal or extremely hazardous to people A Caution notice calls attention to a situation that is extremely hazardo...

Страница 7: ...etting Top of Form 39 Replacing the Ribbon 42 Canceling a Print Job 45 CONFIGURATIONS Parameters and Configurations 49 Saving Configurations 51 Recalling Configurations 53 Deleting Configurations 55 T...

Страница 8: ...hose expressly designated by IBM is the user s responsibility Any performance data contained in this document was obtained in a controlled environment based on the use of specific data The results tha...

Страница 9: ...e caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to op...

Страница 10: ...interference to radio and TV communication and to other electrical or electronic equipment Such cables and connectors are available from IBM authorized dealers IBM cannot be responsible for any interf...

Страница 11: ...st und Telekommunikation oder des Bundesamtes f r Post und Telekommunikation betrieben werden Die Genehmigung wird erteilt wenn keine elektromagnetischen St rungen zu erwarten sind Auszug aus dem EMVG...

Страница 12: ...product is designed and manufactured in accordance with national requirements intended to minimize safety hazards IBM equipment meets a very high standard of safety in design and manufacture Remember...

Страница 13: ...n on proper power sources CAUTION 2 Disconnect the AC power cord before cleaning the printer FORSIGTIG Forvis Dem om at printeren er tilsluttet den korrekte type str m inden De t nder for den Korrekt...

Страница 14: ...teen valinnasta VAARA Irrota vaihtovirtajohto ennen kirjoittimen puhdistusta Normas de Seguran a ATEN O Antes de ligar a impressora certifique se que esta est ligada ao tipo de corrente apropriado Con...

Страница 15: ...finns information om r tt str mf rs rjning FARA Koppla loss n tkabeln innan du reng r skrivaren Sikkerhetsinformasjon OBS Kontroller at skriveren er tilknyttet riktig str mkilde f r du sl r den p Du f...

Страница 16: ...xii...

Страница 17: ...uide Powering On the Printer 2 Using the Operator Panel 4 Changing the Paper Exit Location Pedestal Models Only 19 Loading Paper 22 Reloading Paper 29 Unloading Paper 37 Setting Top of Form 39 Replaci...

Страница 18: ...ropriate power source Refer to the Select a Site section in Chapter 2 of the Setup Guide for information on proper power sources Push the On side of the switch to power on the printer Push the Off f s...

Страница 19: ...goes either to READY or NOT READY state depending on the menu selection In the READY state the READY indicator lights and the message READY displays If there is a fault during the self test the Atten...

Страница 20: ...erator panel keys are described on the following pages Operator Panel Layout Keys Status Indicators Power Ready Processing Attention Menu Micro Printer Con figuration Scroll Micro Scroll Enter Start R...

Страница 21: ...ate may be either locked or unlocked When program state is unlocked you may select and save new configuration settings When program state is locked you may view the current settings but cannot change...

Страница 22: ...ators provide information about existing printer operation as follows Power Lit when the printer is powered on Ready Lit when the printer is in READY state no errors are pending and the printer is rea...

Страница 23: ...enus without changing settings press Menu from NOT READY state To change the configuration settings press Scroll Scroll at the same time to unlock program state then press Menu 2 In program state pres...

Страница 24: ...e See page 15 In NOT READY state generates a printed record of the current configuration parameters After pressing Stop press Printer Configuration When the display message confirms the Printer Config...

Страница 25: ...to place the printer in the NOT READY state See page 15 In program state scrolls backward through the options in the existing level of the operator menu Scroll Scroll In NOT READY state locks or unlo...

Страница 26: ...rogram state selects a configuration option value 3 In program state starts and stops a Print Test selected from the Operator Print Tests menu 4 In the NOT READY state pressing Stop Enter perfoms a so...

Страница 27: ...state See page 15 In NOT READY state micro steps the paper upward in 1 72 inch increments Press and hold to move paper at 10 increments per second Micro This key operates only in NOT READY state Press...

Страница 28: ...buffer The data in the attachment buffer is not affected View In NOT READY state press to move the paper s existing print position up to the tractor area for viewing This allows you to check the prin...

Страница 29: ...13 Operator s Guide original print position and puts the printer in NOT READY state...

Страница 30: ...e data contained in the printer buffer The data in the attachment buffer is not affected Set Top Of Form This key operates only in NOT READY state Press Stop to place the printer in the NOT READY stat...

Страница 31: ...from READY state to NOT READY state enabled for operator functions such as viewing or changing configuration parameters 2 In program state exits the menus and places the printer in the NOT READY stat...

Страница 32: ...ill occur in the READY state only When pressed 059 CANCEL PRINT ACTIVE is displayed Twinax Interface Effective in READY and NOT READY state When pressed 059 CANCEL PRINT ACTIVE is displayed Serial Par...

Страница 33: ...press Eject Restore to move the paper forward to the tear off position toward the back of the printer Once you have torn the paper at the perforation press Eject Restore Start or Stop to retract the p...

Страница 34: ...to the tear off position When tearing forms from the top exit pull the form toward you and begin tearing from one corner of the form When you have torn the paper at the perforation press one of the fo...

Страница 35: ...ill be using the forms soon after printing as forms will not stack when in this mode Setting Rear Paper Exit Use this procedure to change the pedestal printer from top exit to rear exit Press Stop to...

Страница 36: ...Paper Exit Location 20 Operator s Guide Tighten the two hinge adjustment thumbscrews Place the paper guide in its lower position Load paper page 22 feeding the paper out the rear paper exit Quick Acce...

Страница 37: ...nter in NOT READY state If there is paper in the printer unload the paper page 37 then continue with step 3 of this procedure Open the printer cover Loosen the two hinge adjustment thumbscrews Slide t...

Страница 38: ...Press Stop to place the printer in NOT READY state Open the printer cover If necessary unload the current paper page 37 then continue with step 3 of this procedure Raise the forms thickness lever as f...

Страница 39: ...n the cabinet front door Place the paper supply inside the printer on the floor of the cabinet Align the paper supply with the front label on the floor of the printer On pedestal models Place the pape...

Страница 40: ...sure the paper is inserted between the two wire guides Hold the paper in place with one hand to prevent it from slipping down through the paper slot and pull it through from above with your other han...

Страница 41: ...osition of the left tractor If adjustment is necessary unlock the left tractor Slide the tractor until its inner edge is aligned with the number 1 on the paper scale and lock it You can also use the p...

Страница 42: ...he right tractor Load the paper on the tractor and close the tractor door If necessary slide the right tractor to remove any slack The paper should be flat without damaging the form feed holes Lock th...

Страница 43: ...ssive friction can cause paper jams ribbon jams with potential for ribbon damage smeared ink or wavy print On pedestal models Guide the paper over the lower paper guide and through the top or rear pap...

Страница 44: ...er paper guide and into the paper stacking area Feed sufficient paper to ensure that the paper stacks correctly Ensure that the paper folds the same way in the stacking area as it does in the supply a...

Страница 45: ...oices Raise the printer cover Raise the forms thickness lever as far as it will go Do not open the tractor doors or remove the existing paper Press any key on the operator panel except Form Feed to si...

Страница 46: ...When this corner can be grasped from the top rotate the paper back to the normal position If necessary gently press the existing paper back Hold the paper to prevent it from slipping down and through...

Страница 47: ...gently press the existing paper back Align the top edge of the new paper with the top perforation of the existing paper Load the new paper over the existing paper Open and load the tractors one at a t...

Страница 48: ...to clear the END OF FORMS fault message from the Liquid Crystal Display 8 Close the printer cover Close the cabinet front door 9 Press Start to place the printer in READY state and resume printing 10...

Страница 49: ...he tractors Allow the paper to fall into the paper supply area Feed the paper up through the paper slot inside the cabinet Hold the paper to prevent it from slipping down through the paper slot Paper...

Страница 50: ...tractor and close the tractor door Normally you should not need to adjust the position of the left tractor If adjustment is necessary unlock the left tractor Slide the tractor until it is directly to...

Страница 51: ...s Then lock the tractor After both tractors are secured you may use the horizontal adjustment knob to make fine horizontal paper adjustments On pedestal models Guide the paper over the lower paper gui...

Страница 52: ...corresponds approximately to 1 3 and 6 part paper thickness Adjust until you have the desired print quality Press Cancel to clear any fault messages such as END OF FORMS from the Liquid Crystal Displa...

Страница 53: ...r at the perforation if necessary Allow the paper to fall to the back of the printer and into the paper stacking area Raise the forms thickness lever as far as it will go Open both tractor doors Press...

Страница 54: ...eful when pulling any paper backwards through the paper path especially when using label stock If you are not careful labels can detach and adhere to the printer within the paper path where only an IB...

Страница 55: ...inter is in READY state press Stop to place the printer in NOT READY state Open the printer cover Raise the forms thickness lever as far as it will go Press any key on the operator panel to silence th...

Страница 56: ...urs If there is no data in the buffer you have not yet sent a print job to the printer the paper moves downward to the top of form position To verify the top of form setting run one of the operator pr...

Страница 57: ...hat the paper folds the same way in the stacking area as it does in the supply area then close the cabinet back door On pedestal models When printing ensure that the paper folds the same way in the st...

Страница 58: ...Open the printer cover Remove the old ribbon On pedestal models raise the operator panel Raise the forms thickness lever as far as it will go If you are using RibbonMinder and are changing the ribbon...

Страница 59: ...ecessary clean the interior of the printer See page 71 Install the new ribbon With the ribbon to the outside place the right spool on the full hub Press down on the spool until the hub latch snaps in...

Страница 60: ...cover Press Start to return the printer to READY state If you are using RibbonMinder and are changing the ribbon because the message Ribbon Out of Ink Change Ribbon is displayed raising the forms thi...

Страница 61: ...ters using a coax interface in SCS mode Press Stop to place the printer in NOT READY state Press Cancel to clear the printer buffer This sends a cancel status message to the host which clears the prin...

Страница 62: ...job For printers using a serial or parallel interface Press Stop to place the printer in NOT READY state From the host system stop the print job If the print job is not stopped from the host system be...

Страница 63: ...47 Operator s Guide...

Страница 64: ...Parameters and Configurations 49 Saving Configurations 51 Recalling Configurations 53 Deleting Configurations 55 The Power On Configuration 57 Protecting Custom Sets 59 Printing Configurations 61 Ope...

Страница 65: ...arameters For example 8 lpi 10 cpi Data processing typeface etc Changing Parameters You can change a parameter by pressing keys on the operator panel or by sending a control code from the host compute...

Страница 66: ...uration sets available for use They are a factory default four custom and four custom preloaded sets The factory default custom set cannot be modified of overwritten Custom Sets 1 4 can be configured...

Страница 67: ...printer in the NOT READY state Press Scroll Scroll at the same time to unlock the program state Press Menu to access the OPERATOR MENU Press Scroll to scroll forward until you reach CONFIGURATION MAN...

Страница 68: ...se your configuration Press Enter to select the custom set An asterisk appears next to the selected set in the display Press Scroll Scroll at the same time to lock the program state Press Start to exi...

Страница 69: ...in the NOT READY state Press Scroll Scroll at the same time to unlock the program state Press Menu to access the OPERATOR MENU Press Scroll to scroll forward until you reach CONFIGURATION MANAGEMENT P...

Страница 70: ...This selects the displayed custom set Press Scroll Scroll at the same time to lock the program state Press Start to return the printer to the READY state RECALL CUSTOM SET CUSTOM SET 1 READY OPERATOR...

Страница 71: ...e to unlock the program state Press Menu to access the OPERATOR MENU Press Scroll to scroll forward until you reach CONFIGURATION MANAGEMENT Press Enter to enter this menu Press Scroll to reach DELETE...

Страница 72: ...at the same time to lock the program state Press Start to return the printer to the READY state If the custom set you choose to delete has not previously been saved the following error message displa...

Страница 73: ...For your convenience you can specify which custom set should be the power on set Press Stop to place the printer in the NOT READY state Press Scroll Scroll at the same time to unlock the program state...

Страница 74: ...t Press Enter to select the Custom Set An asterisk appears next to the selected set in the display Press Scroll Scroll at the same time to lock the program state Press Start to return the printer to R...

Страница 75: ...ate Press Menu to access the OPERATOR MENU Press Scroll to scroll forward until you reach CONFIGURATION MANAGEMENT Press Enter to enter this menu Press Scroll until you reach PROTECT CUSTOM SETS Press...

Страница 76: ...t ENABLE An asterisk appears next to the word ENABLE Press Scroll Scroll at the same time to lock the program state Press Start to exit the menu and place the printer in the READY state OPERATOR MENU...

Страница 77: ...sentative Press Stop to place the printer in the NOT READY state Press Scroll Scroll at the same time to unlock the program state Press Menu to access the OPERATOR MENU Press Scroll to scroll forward...

Страница 78: ...ct the option An asterisk appears next to the selected set in the display Your configuration is printed The printer returns to the NOT READY state Press Scroll Scroll at the same time to lock the prog...

Страница 79: ...ollowing procedure printing the error log is shown as an example Press Stop to place the printer in the NOT READY state Press Scroll Scroll at the same time to unlock the program state Press Menu to a...

Страница 80: ...runs To halt the test press Enter again Additional tests can be run by returning to step 6 Press Stop to place the printer in NOT READY state Press Start to place the printer in READY state NOT READY...

Страница 81: ...65 Operator s Guide...

Страница 82: ...66 Operator s Guide Clearing Paper Jams 67 Cleaning the Printer 70 Solving Printer Problems 74 Fault Messages 76...

Страница 83: ...an IBM service representative can remove them Open the printer cover Raise the forms thickness lever as far as it will go Press any key on the operator panel to silence the alarm Take care when press...

Страница 84: ...o the ribbon path diagram on the shuttle cover Reload the paper on the tractors Lower the forms thickness lever Set it to match the paper thickness refer to the note on the shuttle cover Do not set th...

Страница 85: ...e supply area Ensure that the paper is aligned with the label in the output area inside the cabinet Close the cabinet back door if the length of your forms allows this Some longer forms require the ba...

Страница 86: ...of the Printer Clean the outside of the printer with a soft lint free cloth and mild detergent Dishwashing liquid works well Do not use abrasive powders or chemical solvents Clean the windows with pl...

Страница 87: ...al for particles of paper and ink to accumulate inside the printer Paper dust and ink build up must be removed periodically to avoid degraded print quality To clean the interior of the printer perform...

Страница 88: ...ttle cover Brush and vacuum accumulated dust or residue especially in the tractor hammer bank and base pan areas Wipe the splined shaft with a soft cloth Using a soft cloth lightly moistened with anhy...

Страница 89: ...cabinet interior with a clean lint free cloth damp not wet with water and mild detergent Dry the lower cabinet interior with a dry clean lint free cloth On pedestal and cabinet models Reinstall the r...

Страница 90: ...ust the paper tension horizontally by moving the right tractor Print quality can be affected if it is too loose or too tight 3 Make sure the ribbon threads around the ribbon guides and between the ham...

Страница 91: ...atic character height Vertically deformed print Asterisk does not appear after you change a configuration parameter with the Enter key 1 Press Stop to place the printer in the NOT READY state Press Sc...

Страница 92: ...o silence the alarm Take care when pressing the Form Feed key as the top of form setting will be lost You can correct most faults by performing a simple procedure such as clearing a paper jam or reloa...

Страница 93: ...e Press Start to return to Ready state and resume printing If the fault message reappears power off the printer wait 15 seconds then power on the printer Run your print job again If the fault message...

Страница 94: ...nt position 004 View Forms Non error status message Press View key to return paper to print position 006 Host System Request Attention Host attention message The host computer or printer controller re...

Страница 95: ...l parameter value received in command code Contact your system administrator 011 SCS Command Error Printer received undefined control character Contact your system administrator 012 Structured Field E...

Страница 96: ...erial port configuration setup Ensure that baud rate matches both host and printer settings 022 Unit Address Not Received Unit address not recognized by printer Ensure that printer address matches hos...

Страница 97: ...ne minute Coax interface Check cable connection and host system 029 8344 Diagnostic Test Failed Link level code detects hardware failure Contact your IBM service representative 031 End of Forms Timeou...

Страница 98: ...Ensure that the Data Terminal Ready setting matches both host and printer settings 042 Custom Set Does Not Exist This custom set does not exist Define and save it Refer to the Setup Guide 043 Custom S...

Страница 99: ...s lever 058 Shuttle Jam No shuttle movement or the shuttle is moving at the wrong speed Make sure the ribbon is not twisted and the forms thickness lever is set to match thickness of media being used...

Страница 100: ...Fault Sensors cannot detect current in fan circuit Refer to the Setup Guide for correction procedure 069 Data Cleared Appears when data is cleared out of printer after Cancel key has been pressed No...

Страница 101: ...least one minute The Intervention Required parameter is set to Send to Host Close forms thickness lever 088 Controller 23 5V Controller voltage failure Contact your IBM service representative 089 Rib...

Страница 102: ...ntact your IBM service representative 101 Upper Driver Short Hammer driver circuits on the controller board shorted to ground Contact your IBM service representative 102 Lower Driver Short Circuit s o...

Страница 103: ...act your IBM service representative 112 Undefined OP Code Fatal firmware error on the controller board Contact your IBM service representative 113 Protected Instruction Fatal firmware error on the con...

Страница 104: ...gal External Bus Access Fatal firmware error on the controller board Contact your IBM service representative 117 A to D Overrun Fatal firmware error on the controller board Contact your IBM service re...

Страница 105: ...ot at Speed Fatal firmware error on the controller board Contact your IBM service representative 122 Paper Not Scheduled Fatal firmware error on the controller board Contact your IBM service represent...

Страница 106: ...l firmware error on the controller board Contact your IBM service representative 128 Paper Feed Invalid Command Fatal firmware error on the controller board Contact your IBM service representative 129...

Страница 107: ...d State Fatal firmware error on the controller board Contact your IBM service representative 134 Platen Invalid Command Fatal firmware error on the controller board Contact your IBM service representa...

Страница 108: ...le Overspeed Fatal firmware error on the controller board Contact your IBM service representative 990 Machine Check Host status message No action necessary 998 Non Volatile Memory Failed Non volatile...

Страница 109: ...its are active No action necessary Hammer Coil Bad Malfunction of one or more hammer coils Bad coils are indicated Contact your IBM service representative Not Ready Printer state message printer is of...

Страница 110: ...t Passed Non error status message No action necessary P17 Security Violation Security code of PAL on controller board does not match firmware code Contact your IBM service representative Please Wait R...

Страница 111: ...00 Service Menu first service test Non error status message No action necessary Testing Hardware Please Wait Status message when printer runs self tests and initialization routines No action necessary...

Страница 112: ......

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