IAD_DGS_X28_10EP
XDS-2285 / XDS-2288
Quick Start Guide
This printed quick guide provides a quick walk-through of the set up process. For
complete documentation, please visit
http://support.IAdea.com
.
Box Content
Smart signboard
Power adapter
Mounting and Installation
This smart signboard accepts a MIS-D100 (100 mm x 100 mm) VESA-Compliant
mounting interface and the recommended screw is M4 x 6 mm excluding bracket
thickness.
Important:
Operating the smart signboard with its back casing pressed down against a flat
surface (eg. table top) increases the risk of overheating the smart signboard and
decreases system performance.
Users are recommended to keep the back casing clear of direct casing-against-
flat-surface contact when operating the smart signboard to allow adequate air
circulation and minimize overheating the system.
Power cord
IO cover
Reseting player to default factory
Factory reseting the smart signboard will result in the removal of all saved con-
tents, passwords, and configurations in settings. Please refer to the steps below
to complete the smart signboard factory reseting process:
Please follow the instructions below to collect the player's DEBUG log:
How do I provide a DEBUG log, for a misbehaving player, to the support team?
Troubleshooting
Press at one corner of the screen and hold for 10 seconds
to exit playback and enter setup menu.
How do I interrupt playback and enter setup menu?
Prepare a blank USB stick in FAT-32 format.
1
Create a folder named "DEBUG" (case insensitive) in the root of USB stick.
2
Make sure the player is operating (see welcome screen or playing content).
3
Insert the USB stick into player and wait for 30 seconds.
4
Within the "DEBUG" folder, is a folder with a string of number as its name.
If the string of numbers are all zero's, the debug log has not been collected
properly. Repeat step 1-4 again and make sure to wait the 30 seconds.
5
Zip the"DEBUG" folder and send to IAdea Support Team.
6
Use a pen to press and hold the reset button - do not release until Step 4.
1
Insert the power cord.
2
Wait 30 seconds for the system reboot indicating your data is erased.
3
Release the reset button and your smart signboard will initialize in factory
default state.
4
