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9. Troubleshooting
Phenomena
Analysis
Solution
The radio cannot be
turned on.
The battery may be installed
improperly.
Remove and reattach the battery.
The battery power may have run out.
Recharge or replace the battery.
The battery may suffer from poor
contact caused by dirtied or damaged
battery contacts.
Clean the battery contacts.
The radio cannot be
registered.
The radio cannot detect signal from the
BS.
Make sure the radio is within the coverage of the
BS.
The radio may not be authorized.
Contact the BS manager to check if the radio is
authorized in the network management system.
The radio is registered
repeatedly.
The signal may be intermittent.
Make sure the radio is within the coverage of the
BS.
The radio cannot
establish a call.
The signal may be weak.
Make sure the radio is within the coverage of the
BS.
No voice is heard after
a call is established.
The radio ID may be repeated.
Contact the BS manager to check whether the
radio ID is repeated in the network management
system.
The called party
disconnects repeatedly
during
communication.
The signal may be intermittent or
weak.
Make sure the radio is within the coverage of the
BS.
The voice is unclear.
The signal may be weak.
Make sure call participants are within the
communication range.
There are unknown
voices or sounds on
the channel.
You may be interrupted by radios
using the same frequency.
Change the frequency, or adjust the squelch level.
The radio may be set with no signaling.
Set signaling for all member radios to avoid
interference at the same frequency.
The keys do not work.
The keys may fail to function
temporarily.
Restart the radio.
The LCD does not
display any
information.
The LCD may fail to function
temporarily.
Restart the radio.
The positioning
system cannot locate
your position.
The radio may be at an unfavorable
position, so no position signal is
received.
Move to an open and flat area, and try again.
The BT device cannot The battery power of the BT device
Recharge the BT device.
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