10
Section
3
Troubleshooting –
Hydro-Force CX-15
Problem
Cause
Solution
No water
Solution Hose not connected
Connect Solution hose to CX-15
Spraying
Ball Valve Closed on Solution Hose
Open Ball Valve
Spray Gun Valve Stuck Shut
Repair or replace Spray Gun Valve
Defective Quick Connect
Repair or replace quick connect
Filter Screen Plugged
Clean or replace filter screen
Spray Jets plugged
Clean out or replace jets
Extractor Pump turned Off
Turn Pump On
Extractor Pump not pumping
Check pump operation & flow – Repair or Replace
Solution Hoses Disconnected
Check & re-connect all connections between sections of hose
Solution Hose Plugged
Check & clean out or replace hoses
Spray Bar
Pressure too low
Check Pump rating & operation – Repair or replace
not Spinning
Flow Rate too low
Check Pump rating & operation – Repair or replace
Filter Screen Plugged
Clean or replace filter screen
No water spraying
See previous section on No Water Spraying
Jets Plugged
Clean Out or Replace Jets
Bad Swivel
Replace Swivel
Not picking up
water
Vacuum Hose not connected
Connect Vacuum hose to CX-15
Vacuum Glide Plugged
Clean out Vacuum Glide Slot
Lid off extractor waste tank
Replace lid
Extractor Drain Valve Open
Close Valve
Tank Full – Vac Shutoff Engaged
Drain Tank
Filter clogged
Clean Filter
Vacuum Hose plugged or leaking
Clean Out, Repair or replace vacuum hoses
Vacuums not running
Check Extractor & repair as needed
Glide
Glide Worn
Replace Glide
Catching on
Screws on glide loose
Tighten or replace screws
carpet
Debris embedded in Glide
Clean off or replace Glide
Handle lock
Handle Lock Nut Loose
Readjust Handle Lock & tighten Wing Nut
Does not
Handle Lock out of adjustment
Readjust Handle Lock & tighten Wing Nut
Hold handle up
Handle Lock Stop Damaged
Replace Main Body of CX-15
Contact your distributor for additional troubleshooting assistance, to order parts or for advice
and assistance in performing necessary repairs.
Troubleshooting