Figure 35: Selecting a category of statistics
3.
Select a time period (for example, 0 - 1 hour ago).
4.
Click
Get Statistics
.
The System Control Center displays the statistics you requested.
Note:
Most of the displayed statistical information is very technical and requires
interpretation by a trained technician.
Weather and signal strength
Rain or snow can interfere with signal strength. If the interference is strong enough, the modem
may stop receiving signals from the satellite and stop transmitting. If this happens, the Transmit
and Receive LEDs both turn off.
Antenna reception may be degraded by heavy rain or snow or by a buildup of moisture, snow,
or ice on the antenna. Similar conditions at the NOC can interfere with signals for brief periods
of time. Signal strength is restored when rain or snow subsides.
In weather conditions such as these, wait to see if normal operation resumes when the weather
returns to normal.
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HN9200 Satellite Modem User Guide
1038623-0001 Revision B
Chapter 4
Troubleshooting
