9
Rev 1 6/22
Maintenance and Troubleshooting
Camera Maintenance
• If the camera will not be used for a long time, please disconnect it from the PC.
• Use a soft cloth or cotton paper to remove dust from the camera housing.
• Use a soft dry lint-free cloth to clean the lens. If the camera is very dirty, clean it with a diluted neutral
detergent. Do not use any type of solvent or harsh detergent, which may damage the surface
•
Unqualified Applications
Ŝ
Avoid shooting at particularly bright objects, such as sunlight, lights, etc.
Ŝ
The camera should not be used under unstable lighting conditions, otherwise the image will flash.
Ŝ
Do not operate close to powerful electromagnetic radiation, such as TV or radio transmitters, etc.
Troubleshooting
• No image
1. Check whether the USB cable is connected properly to the PC.
2. Check whether the LED glows when USB is connected to the PC.
•
Abnormal display of image
1.
Check OSD of camera through the OSD Menu app.
2. Check settings of software you’re viewing the video feed in.
• Image is shaky or vibrating.
1. Check whether camera is mounted solidly or sitting on a steady horizontal and level surface.
2. Check the building and any supporting furniture for vibration.
3.
Any external vibration that is affecting the camera will be more apparent when in zoomed in.
