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Pub. 42004-541A

Hands-free VoIP Telephone Manual

Page 5 of 24

P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-541A.docx

02/20

VoIP Subscriber Tips

New and existing subscriptions to an interconnected VoIP service provider should address the following
points:

•

Provide accurate physical address information to the VoIP service provider to ensure that emergency
services can quickly be dispatched to the location.

•

Be familiar with the VoIP service provider’s procedures for updating the address and promptly update
address information in the event of a change.

•

Have a clear understanding of any limitations of the local 911 service.

•

Be aware that VoIP telephone services may not work if the power is out or the Internet connection is
down. Consider installing a backup power supply, maintaining a traditional telephone line, or having
a wireless telephone as a backup.

•

For questions about interconnected VoIP and 911, or VoIP in general, see

http://www.fcc.gov/cgb/consumerfacts/voip.html

Operation

Auto-dial Emergency Calls

Models 393-710, 393AL-710, 394AL-712, 397-710, 397-710FS, 397-711, 397-711FS, and 398-712

To place an emergency call:

Press the

HELP

push button to immediately call the preprogrammed emergency number; typically, a

security office or 911.

•

The

CALL

RECEIVED

WHEN

LIT

LED illuminates steadily in accordance with the ADA

(Americans with Disabilities Act) when the call is answered.

•

The call cannot be terminated by the initiator.

•

The call is terminated by any of the following:

•

the receiving caller hangs up

•

the defined call-duration timeout is exceeded

•

the SIP server disconnects the call

Auto-dial Non-Emergency Calls

Models 397-711 and 397-711FS

To place a non-emergency call:

Press the

ASSISTANCE

push button to immediately call the preprogrammed non-emergency number

(garage, dorm, etc.).

•

The

CALL

RECEIVED

WHEN

LIT

LED illuminates steadily in accordance with the ADA

(Americans with Disabilities Act) when the call is answered.

•

The call is terminated by the any of the following:

•

pressing the ASSISTANCE push button again

•

the receiving caller hangs up

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Содержание GAI-TRONICS RED ALERT 393-710

Страница 1: ...Emergency Calls 5 Auto dial Non Emergency Calls 5 General Telephone Calls 6 Receive a Call 6 Multicast Broadcast 6 Monitoring and Reporting 6 Status Indication 7 Power 7 Heartbeat 7 Link 7 Speed 7 VoIP Circuit PCBA Pushbuttons 7 Reset 7 Factory 7 Installation 8 General Information 8 Safety Guidelines 8 Station Placement 8 Security Hardware 8 Conduit Installation Details Surface Mount Models 9 Mode...

Страница 2: ...Contacts 20 VoIP Telephone Output Contacts 20 GAI Tronics Strobe Connection 20 Programming 21 VoIP PCBA Setup 21 VoIP PCBA Initial Network Configuration 22 Maintenance 22 USB port 22 Corrective Actions 22 Preventive Maintenance for Models 397 71x 397 71xFS 398 71x and 398 711FS 22 Cleaning 22 Prevention 23 Troubleshooting 23 Service 23 Replacement and Optional Parts 24 Reference Documentation 25 S...

Страница 3: ...ork These telephones operate from PoE Power over Ethernet or an external 24 to 48 volt dc power source VoIP telephones provide direct point to point communication between personnel over an existing LAN and can also be utilized for multicast broadcasts All models have a 3R rainproof weatherproof rating RED ALERT VoIP telephones feature real time alarm reporting System supervisors monitor each telep...

Страница 4: ... 711 398 711 Flush Mount VoIP Telephone weatherproof brushed stainless steel front panel CALL off hook push button 12 button Braille keypad and CALL RECEIVED WHEN LIT LED This telephone is simply a rugged hands free telephone which is not intended for emergency use 398 711FS Flush Mount Compact VoIP Telephone weatherproof brushed stainless steel front panel CALL off hook push button 12 button Brai...

Страница 5: ... in general see http www fcc gov cgb consumerfacts voip html Operation Auto dial Emergency Calls Models 393 710 393AL 710 394AL 712 397 710 397 710FS 397 711 397 711FS and 398 712 To place an emergency call Press the HELP push button to immediately call the preprogrammed emergency number typically a security office or 911 The CALL RECEIVED WHEN LIT LED illuminates steadily in accordance with the A...

Страница 6: ...sends the page request to a specific IP address and multiple telephones accept and play the subsequent audio GAI Tronics VoIP telephones can be programmed for up to eight multicast addresses to permit the receipt of multicast broadcasts from different sources or to enable zoning of broadcasts Each multicast address can be assigned a priority via programming to define broadcast override A telephone...

Страница 7: ...LNK LED located on the VoIP PCBA see Figure 21 on Page 18 indicates an active network connection when illuminated Speed The SP LED located on the VoIP PCBA see Figure 21 on Page 18 indicates a 100 Mbps network connection when illuminated or a10 Mbps connection when off VoIP Circuit PCBA Pushbuttons Reset Press the RESET button see Figure 21 on Page 18 momentarily to warm reboot the telephone The t...

Страница 8: ...ESD Protection VoIP telephones may have an earth ground terminal provision If so ensure that it is connected to ground in accordance with all local safety regulations and the National Electrical Code NEC Grounding must be ensured for safe and stable communications Do not use long and coiled ground wires Trim ground wires to the required length Use a star configuration whenever possible Please note...

Страница 9: ...should enter the enclosure from the bottom Sealed fittings should be installed at all cable entry points Silicone sealant or equivalent should be applied around and inside all conduit entries Please refer to the examples below for the recommended conduit installation details Figure 1 Bottom entry conduit recommended for non metallic enclosures Figure 2 Top entry conduit installation for non metall...

Страница 10: ... For Model 393 710 only Create a conduit access hole using a hole punch equivalent in size to the conduit diameter Bottom entry is strongly recommended Insert a conduit fitting in the access hole 5 Install conduit as required see the Conduit Installation Details Surface Mount Models section on Page 9 6 Use silicone sealant or equivalent around and inside all conduit entries 7 Pull the Ethernet cab...

Страница 11: ...Pub 42004 541A Hands free VoIP Telephone Manual Page 11 of 24 P Standard IOMs Current Release 42004 Instr Manuals 42004 541A docx 02 20 Figure 6 Model 393AL 710 Figure 7 Model 394AL 712 ...

Страница 12: ... 42004 541A Hands free VoIP Telephone Manual Page 12 of 24 P Standard IOMs Current Release 42004 Instr Manuals 42004 541A docx 02 20 Figure 8 Component Locations for Models 393 710 393AL 710 and 394AL 712 ...

Страница 13: ...12 VoIP telephones in flush mount applications or in a GAI Tronics Model 234 Series communication station 2 Mount the back box to the structure using the appropriate hardware see Figure 15 for the cutout dimensions NOTES When installing a RED ALERT flush mount VoIP telephone in a GAI Tronics No 236 00x series or No 238 001 surface mount enclosure the front panel assembly mounts directly to the enc...

Страница 14: ... and inside all conduit entries 6 Connect any desired peripheral devices see the I O section on Page 19 7 Perform the initial programming of the telephone see the Programming section on Page 21 8 Verify operation by calling to and from another telephone 9 Verify operation of peripheral equipment 10 Attach the telephone s front panel to the mounting flanges of the back box using the six supplied 10...

Страница 15: ...nds free VoIP Telephone Manual Page 15 of 24 P Standard IOMs Current Release 42004 Instr Manuals 42004 541A docx 02 20 Figure 14 Flush Mount VoIP Telephone Mounting Detail Figure 15 Cutout for Model 397 71x and 398 71x ...

Страница 16: ...97 710FS R Figure 17 Model 397 711FS R Figure 18 Model 398 711FS 1 Remove the back box from the front cover NOTE Install a customer supplied Ethernet surge suppressor in outdoor installations NOTE Install a customer supplied power line surge suppressor if local power is used 2 Remove the tapered plug s as necessary from cable entry holes in the backbox 3 Feed all cabling into the back box 4 Connec...

Страница 17: ... the telephone see the Programming section on Page 21 8 Verify operation by calling to and from another telephone 9 Verify operation of peripheral equipment 10 Attach the front panel assembly to the mounting surface using the security screws 11 Torque the screws to 10 to 12 in lb Figure 19 Model 397 710FS 397 711FS and 398 711FS Back Box Figure 20 Cutout for Model 397 710FS 397 711FS and 398 711FS...

Страница 18: ...ndards Association CSA 22 1 and local codes for the specific requirements regarding your installation Install all equipment without modification and according to the local and national codes Class 2 circuit wiring must be performed in accordance with the NEC RecommendedCabling Table 2 Recommended Cabling Cable Use Size and Type Power Two conductor No 22 AWG is typical Inputs Two conductor No 22 AW...

Страница 19: ...ecommended optional plug in power supply required only if PoE is not available Connect the local 24 48 V dc power source to removable terminal block P5 Connect the positive conductor to the terminal and the negative conductor to the terminal of P5 see Figure 21 Table 3 Local Power Connection P5 Pin Label Description 1 Positive 2 Negative Network Connect a category 5 or better UTP cable with an RJ4...

Страница 20: ...ce Documentation section VoIP Telephone Output Contacts Each RED ALERT VoIP telephone contains two voltage free output contacts see the Specifications section for the output ratings Both outputs are single pole single throw contacts The mode of each output is configurable Configure outputs for one of the following modes On Off Ring Connect Hook In Use Ring Out Registered or Emergency The duration ...

Страница 21: ...cs VoIP telephone The general sequence to set up a VoIP Telephone is as follows VoIP PCBA Setup Verify the PC is connected to the same network as the VoIP telephone The easiest way to get started is to make a network connection to the unit and log on via a web browser The unit is initially set with a static IP address IP address 192 168 1 2 A username and password are requested The initial factory...

Страница 22: ...frayed or cracked wiring 2 Secure replace loose wires and terminal lugs 3 Remove corrosion from terminals 4 Inspect fuse F1 on the VoIP carrier PCBA Preventive Maintenance for Models 397 71x 397 71xFS 398 71x and 398 711FS Stainless steel does require maintenance to prevent corrosion from occurring Different installation locations may require more regular maintenance than others depending on the e...

Страница 23: ... not operational Check the input connections Verify the inputs are properly configured outputs not operational Check the output connections Verify the outputs are properly configured cannot make or receive calls Check the connection of the LAN cable Verify that power is applied to the unit Verify the LAN parameters have been configured properly Verify the telephone has been set up on the network n...

Страница 24: ...tallic 51035 019 PCBA Keypad Assembly with Connector 12542 002 Security Screws Torx T 25 inch Pack of 15 12516 003 Security Screws Torx T 25 1 1 8 inches Pack of 10 12520 009 Push Button Replacement Kit Help or Emergency 12520 010 Push Button Replacement Kit Call or Assistance 12520 011 Piezo Button Red HELP 12520 012 Piezo Button Black CALL ASSISTANCE 12521 004 Microphone Replacement Kit 12522 00...

Страница 25: ...AL 712 only 3 4 matrix Push buttons three autodial and an off hook indicator switch Configurable inputs quantity 4 internal pull up 3 3 V dc tolerant Outputs Output 1 8 A 30 V ac dc resistive load Output 2 8 A 30 V ac dc resistive load Indicators External off hook indicator light Internal on VoIP PCBA power heartbeat speed and link LEDs Audio output 85 dB SPL or greater 1 0 m 1 kHz Mechanical Temp...

Страница 26: ...d zinc Dimensions Front panel 8 5 H 6 5 W in 215 165 1 mm Back box overall 7 62 H 5 62 W 2 37 D in 193 6 142 7 60 2 mm Cutout for flush mounting 7 75 H 5 75 W in 196 9 146 1 mm Weight 5 lb 2 3 kg Approvals Compliance to Standard FCC CFR 47 Part 15 Safety of Information Technology Equipment UL CSA 60950 Enclosure for Electrical Equipment Type 3R NOTE This equipment has been tested and found to comp...

Страница 27: ... of the Contractor s personnel from the work site Re performance of services shall be Buyer s sole and exclusive remedy and in no event shall GAI Tronics warranty obligations with respect to services exceed 100 of the total cost of the services provided hereunder Warranty Periods Every claim by Buyer alleging a defect in the goods and or services provided hereunder shall be deemed waived unless su...

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