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Pub. 42004-500C
Division 2 VoIP Page Phones—Wired and WiFi
Page 20 of 24
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Figure 13. VoIP Carrier PCBA Component Locations
Service
Contact GAI-Tronics’ regional service center if the equipment requires service or spare parts. An RA#
(Return Authorization Number) will be issued if service is required. Equipment must be shipped prepaid
to GAI-Tronics with an RA# and a purchase order number. Repairs or a replacement will be made in
accordance with GAI-Tronics’ warranty policy if the equipment is under warranty. Please include a
written explanation of all defects to assist our technicians in their troubleshooting efforts. Call 800-492-
1212 inside the USA or 610-777-1374 outside the USA for help with identifying the nearest regional
service center.