Huawei GAR-UL00, Часто задаваемые вопросы

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1.28 Why can't my phone successfully connect to the
hotspot due to authentication failure?
1. Check whether you have entered a correct password. Pay special attention to special
characters in Chinese or English. You are suggested to select
Show password (the eye
icon at the right part of the password input box) to check whether the entered password is
correct.
2. If the entered password is confirmed to be correct, change the router's password to
numeric numbers only, for example, 12345678.
3. If the authentication still fails, restart your phone.
1.29 Why does my phone display the message indicating
that the settings are saved but my phone fails to
successfully connect to the hotspot?
1. Check whether protective measures are configured on the router, for example, MAC
address filtering.
2. If no protective measure is taken, check the number of connected users on the router.
You can modify the Wi-Fi password of the router to filter other unauthorized users.
3. Restart your phone or the router.
1.30 Why does my phone fail to connect to a home Wi-Fi
network?
1. Restart your phone or the router.
2. If the problem persists, set a static IP address for your phone.
1.31 Why does my phone fail to connect to a public Wi-Fi
network?
The IP resources provided by a router on a public Wi-Fi network are limited. You can try
connecting to the public Wi-Fi network when only a few users are using the public Wi-Fi
network or at a place with fewer users.
1.32 Why does my phone fail to access the Internet after it
is connected to the home Wi-Fi network?
1. Check whether other phones can successfully access the Internet. If not, check whether
the network is normal.