eSpace 7950 IP Phone
User Manual
5 Phone Usage
Issue 06 (2013-08-04)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
51
5.21 Advanced Secretary Service
A line is shared by the manager and secretary. When a call for the manager comes in, both the
manager's and the secretary's phones display a message indicating that a call comes in. After
the secretary answers the call, the secretary can decide whether to forward the call to the
manager.
Before using the advanced secretary service, ensure that your account has been assigned the
advanced secretary service rights. For any questions, contact your system administrator.
For details about how to configure the advanced secretary service, contact your system
administrator.
Supposing:
Manager A's line 1 and secretary B's line 1 are shared. Manager A's line 2 and secretary
B's line 2 are private lines.
User C calls the number of manager A's line 1.
Call Answer by the Manager
The manager presses the Line button for line 1 to answer the call from user C.
Call Transfer from the Secretary to the Manager
Step 1
Secretary B presses the Line button for line 1 to answer the call from user C.
When the LED of manager A's line 1 is steady red, the secretary has answered the call.
Step 2
Secretary B presses the Line button for line 2 and enters the number of the manager A's
private line to call manager A.
User C's call is held.
Step 3
Manager A presses the Line button for line 2 to answer the call from secretary B.
User C's call is held.
Step 4
Manager A presses the Line button for line 1.
The message "The shared line is call hold state" is displayed.
Step 5
Manager A presses
Retrieve
to answer the call from user C.
When manager A is talking to user C, secretary B is disconnected from user C, and the line
between secretary B and manager A is placed on hold.
Step 6
Manager A or user C hangs up. The call ends.
----End
Call Barge by the Manager (for eSpace UC1.1)
Step 1
Secretary B presses the Line button for line 1 to answer the call from user C.
When the LED of manager A's line 1 is steady red, the secretary has answered the call.
Step 2
Manager A presses the Line button for line 1.