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FAQs
How can I quickly restore the default settings of the WS311?
When the WS311 is powered on, press and hold the RESET button of the WS311
for over 6s, and then release it. Then the WS311 automatically restarts and the
default settings are restored.
Does the WPS function have any special requirement on the wireless encryption
settings of the wireless router?
The WPS function has no special requirement on the wireless encryption settings;
however, it is recommended that you use encryption methods such as Wi-Fi
Protected Access (WPA) rather than Wired Equivalent Privacy (WEP) for
accessing a wireless network. The reasons are as follows: If a wireless network is
not encrypted or encrypted by using the WEP, the security performance is poor. In
addition, on some wireless routers, the WPS function is forcibly disabled if the
WEP encryption is used for accessing a wireless network.
If several service set identifiers (SSIDs) are enabled on my wireless router, when
the WS311 tries to connect to a wireless network by using the WPS function, which
wireless network does the WS311 connects to?
By using the WPS function, the WS311 tries to connect to the wireless network
with the SSID numbered
1
.
If my router does not support the WPS function, how can I connect the WS311 to a
wireless network?
You can manually connect the WS311 to a wireless network by using the
Web-based configuration utility.
If the WS311 fails to connect to a wireless network after I press and hold the WPS
button, what should I do?
Step 1
Ensure that only one WS311 is trying to connect to the wireless router
through the WPS function at a particular moment.
Step 2
On the wireless router, ensure that the wireless network function and the
WPS function implemented through the PBC method are enabled. Note
that on some wireless routers, the WPS function is forcibly disabled if the
WEP encryption is used for accessing a wireless network.
Step 3
Check the positions of the wireless router and the WS311. Ensure that they
are far from the electric appliances, such as a microwave oven, a
refrigerator, or a cordless telephone, that generate strong magnetic or
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