Huawei E3131s Data Card FAQ
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：内部公开
2012-8-31
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Huawei E3131s Data Card FAQ
Q
：
Which OS can E3131s Data Card support?
A:
Windows XP SP2/SP3, Windows Vista SP1/SP2, Windows 7, Mac OS X 10.5 and
10.6 with latest upgrades
Q: When E3131s Data Card is connected to computer, how can
I confirm that it has been identified?
A:
The device-manager can confirm that:
1.
Open control panel, select capability and maintenance.
2.
Select system
3.
Open the hardware, select device-manager
4.
Unfold the Modem and ports. Confirm that if there are 3G Modem, 3G
Application Interface and 3G PC UI Interface. These devices show whether
the E3131s Data Card has been identified.
Q: The computer cannot find any new hardware when E3131s
Data Card is connected to PC, then what should I do?
A:
1.
Switch to another USB port.
2.
If you’ve switched to another USB port, but the computer still cannot find any
new hardware, please contact local operator or agent to change your E3131s Data
Card.
Q: When E3131s Data Card is connected to PC, the system
identifies the virtual CD-ROM and installs the dashboard, but
the computer cannot find any new hardware, then what
should I do?
A:
1.
First check that the device-manager has identified USB Mass Storage but no
Modem device.
