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10.3 Using Product Documentation
Huawei provides product documentation shipped with the server. The product documentation
helps you rectify common faults that occur during routine maintenance or troubleshooting.
You are advised to read the documents carefully before you contact Huawei technical support.
10.4 Obtaining Technical Support
Huawei provides timely and efficient technical support through local branch offices, the
secondary technical support system, telephone technical support, remote technical support,
and onsite technical support.
Technical Support Website
See technical documents on the technical support website:
Self-Service Platform and Community
If you want to further learn server knowledge and communicate with experts, perform the
following operations:
l
Visit
HUAWEI Server Information Self-Service Platform
to obtain server product
documentation.
l
Huawei server intelligent Q&A system
for quick learning about products.
l
Visit
Huawei Enterprise Support Community (Sever)
News
For notices about product life cycles, warnings, and rectifications, visit
Cases
You can learn server cases from
.
Huawei Technical Support
If a fault is difficult to locate or rectify during device maintenance or troubleshooting after
you refer to documents, contact Huawei technical support as follows:
l
For enterprise customers, send emails to
.
.
l
Contact the technical support personnel of the local Huawei office.
5288 V3 Server
User Guide
10 How to Obtain Help
Issue 26 (2018-11-19)
Copyright © Huawei Technologies Co., Ltd.
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