10
Phenomenon
Check items
Solution
Mist is emitted
from indoor unit’s
air outlet.
Indoor temperature and humidity
is high?
Because indoor air is cooled rapidly.
After a while, indoor temperature and
humidity will be decrease and mist
will disappear.
Set temperature
can’t be adjusted
Unit is operating under auto
mode?
Temperature can’t be adjusted under
auto mode.
Please switch the operation mode if
you need to adjust temperature.
Your required temperature
exceeds the set temperature
range?
Set temperature range:
16
℃
~31
℃
Cooling (heating)
effect is not good.
Voltage is too low?
Wait until the voltage resumes
normal.
Filter is dirty?
Clean the filter.
Set temperature is in proper
range?
Adjust temperature to proper range.
Door and window are open?
Close door and window.
Odours are
emitted
Whether there’s odour
source,such as furniture and
cigarette, etc.
Clean the filter.
Eliminate the odour source.
Air conditioner
operates normally
suddenly
Whether there’s interference,such
as thunder, wireless devices, etc.
Disconnect power, put back
power, and then turn on the
unit again.
“ Water flowing”
noise
Air conditioner is turned on or
turned off just now?
The noise is the sound of refrigerant
flowing inside the unit, which is a
normal phenomenon.
Cracking noise
Air conditioner is turned on or
turned off just now?
This is the sound of friction caused by
expansion and/or contraction of panel
or other parts due to the change of
temperature.
Malfunction analysis
When below phenomenon occurs, please turn off air conditioner and disconnect power
immediately, and then contact the dealer or qualified professionals for service.
● Power cord is overheating or damaged.
● Air conditioner gives off burning smell.
● There’s abnormal sound during operation.
● Circuit break trips off frequently.
● Indoor unit is leaking.
Do not repair or refit the air conditioner by yourself.
If the air conditioner operates under abnormal conditions, it may cause malfuntion, electric
shock or fire hazard.
Contact us