High Technology, Inc.
109 Production Road,
Walpole MA USA 02081
Document Number
OM-E-FC-360-30
Revision Level
Rev. 3
Prepared By
J.S. Bolio
Approved By
S. Titov
Effective date
8/15/2016
Operator’s Manual: HTI BioChem FC-360
Page 198 of 217
HIGH TECHNOLOGY, INC. PROPRIETARY AND CONFIDENTIAL
Incorrect preparation of the
sample
Sample reconstituted with an
inadequate volume or poorly
homogenized
Reconstitute a new vial correctly
Sample diluted incorrectly
Dilute the sample correctly
Inadequate sample integrity
Insufficient volume
Use a minimum volume of 200 µl
Inadequate storage
Use fresh or well preserved samples
Presence of bubbles and/or fibrin in the
sample tubes
Use a sample free of bubbles and
fibrin
Presence of sample interferences:
hemolysis, jaundice, lipemic specimen,
turbidity
Use a new sample free of
interferences
Only one affected method for all of the samples
Observation
Probable cause
Action
Insufficient reagent volume or
bubbles into the reagent bottle
Reagent volume less than 2 ml or more
than 55 ml
Refill the reagent bottle or change it
without any bubbles
Inadequate reagent
Incorrect positioning of the reagent in
the tray
Assign the reagent position correctly
Inadequate reagent container
Use only the reagent bottles designed
for the instrument
Dirty reagent bottles
Wash the reagent bottles periodically
Insufficient reagent volume
Refill the reagent bottle
Deteriorated reagent
Inadequate reagent preparation
Prepare new reagent
Refilled reagent not homogenized, or
not verified
Mix the reagent gently and verify the
blank. Avoid foaming
Physical and/or chemical deterioration
of the reagent
Prepare new reagent and verify the
blank
Incorrect information in the
configuration
Incorrect type of reaction chosen for the
method
Select the correct type of reaction
Method parameters configured
incorrectly
Configure the parameters adequately
Incorrect assignment of the
concentrations limits to the controls
Configure the controls concentrations
limits correctly
Inadequate calibration
Calibrator concentration configured
incorrectly
Configure the calibrator cc correctly
Incorrect preparation of the calibrator
dilution
Use a calibrator reconstituted
correctly
Incorrect blank reagent absorbance
Verify the blank reagent
Incorrect calibrator absorbance
Calibrate the method