High Technology, Inc.
109 Production Road,
Walpole MA 02081 USA
Document Number
OM-E-FC-360-30
Revision Level
Rev. 3
Prepared by
J.S. Bolio
Approved by
S. Titov
Effective Date
8/15/2016
Operator’s Manual: HTI BioChem FC-360
HIGH TECHNOLOGY, INC. PROPRIETARY AND CONFIDENTIAL
Page 197 of 222
Presence of bubbles or fibrin in the
sample tubes
Use samples free of bubbles and/or
fibrin
Absence of the sample in the assigned
position
Place the samples in the correct
positions
Insufficient reagent volume or
bubbles into the reagent bottle
Reagent volume less than 2 ml or more
than 55 ml
Refill the reagent bottle or change it
without any bubbles
Inadequate purge of the hydraulic
system
Purge the diluter Purge the washer
Presence of air in the
hydraulic system
Incorrect purge of the diluter circuit
Purge the diluter
Incorrect purge of the washer circuit
Purge the washer
Insufficient washing solution
Refill the washing solution and purge
the hydraulic system completely
Dirty cuvettes
Maintenance program did not finish
completely
Run the remaining maintenance
operations
Contamination of the cuvettes
Run a special wash cycle with NaOH
0.2 N (See Chapter 7 point 7.7)
Failure of the washing and/or drying of
the cuvettes
Contact Technical Support
Failure of the optical system
Burned lamp
Replace the lamp
Deteriorated cuvettes
Replace the cuvettes
Inadequate calibration of the optical
system
Calibrate the photometer Calibrate the
cuvettes
Contamination of the circuits
Prolonged non-use of the instrument
Run a decontamination process
Erratic incubation temperature Erratic cuvette tray temperature
Contact Technical Support
Incorrect aspiration or
dispensing of samples and
reagents
Losses in the diluter circuit connections
Adjust connections and purge the
diluter
Obstruction of the probe and/or of the
pre-heater
Purge the diluter and run a TIP
cleaning
Bubbles in the tubing or diluter
Adjust connections and run a TIP
cleaning
Sensing failure
See error solving 109
Only one affected sample for all of the methods
Observation
Probable cause
Action
Incorrect sample position
Sample incorrectly positioned
Place the sample in the correct
position
Incorrect control configuration
Incorrect assignment of the
concentrations limits to the controls
Configure the controls concentrations
limits correctly
Incorrect selection of methods
Selection of methods inadequate for
the type of sample
Select the correct methods for the
type of sample