37
HT130003 / HT130042
HT130030 / HT130043
User Manual
CorTemp
®
Data Recorder v4.3
9001 Series
V. Troubleshooting
PROBLEM SOLUTION
LBAT message
1. Reset LBAT message.
2. Replace battery and reset LBAT message.
3. Check if battery connector has a tight connection and
reset LBAT message.
4. Check if recorder is being turned
OFF
correctly and
reset LBAT message.
MEM message
1. Download data, then clear data from recorder.
Temperature readings
No readings
1. Check placement of recorder.
2. Check if subject has expelled the sensor.
Erratic readings
1. Check for signal interference (EMI) from rotating
equipment, communication devices, etc..
2. Check if subject has expelled the sensor.
3. Check if multiple sensors of the same system
frequency were administered inadvertently.
Consistent readings, but
unreasonable
1. Check Active Sensor designation.
2. Check if Serial / Calibration #s were entered into
recorder correctly.
Heart Rate readings
No readings
1. Check placement of heart rate transmitter.
2. Check if heart rate transmitter is working.
3. Check if heart rate interval is no longer set to "0".
4. Check if recorder has heart rate option.
Erratic readings
1. Check for signal interference (EMI) from rotating
equipment, communication devices, etc..
2. Check placement of heart rate transmitter.
3. Check placement of recorder.
LCD displays incorrect data
format
1. Check if recorder has been OFF for a week or more. If
so, turn the recorder
ON
for approximately 10 minutes.
This allows the internal components to recharge. After
10 minutes, turn the recorder
OFF
. Then, after 1
minute, turn the recorder back
ON
and initialize the
Data Recorder
If your problem persists, please contact HQI Customer Service via email at
or call (941) 721-7588, 8:00 am – 5:00 pm EST,
Monday – Friday
