• Never leave the drawer open for any length of time. It should be opened only for maintenance and
storage expansion.
• Verify that the drives are fully seated before closing the drawer.
• The drawer is fully closed when the fans slow down to their normal speed.
• The drawer should be closed with the handle in the released position.
NOTE:
Remember to close the handle after closing the drawer
Maintenance mode with StoreOnce Remote Support
If StoreOnce Remote Support is configured, use the following StoreOnce CLI command to put the
StoreOnce System into maintenance mode prior to installing the disk pack. This will prevent a support
case being generated:
system enable remoteeventsuppression “Disk Pack Capacity Upgrade”
Once expansion is complete, use the following StoreOnce CLI command to disable remote event
suppression:
system disable remoteeventsuppression “Disk Pack Capacity Upgrade”
Installing the drives
Procedure
1.
Use the StoreOnce GUI to check what drives are already installed in the disk enclosure.
To find out what disks are installed in drawer 1, expand the
Hardware
tree as follows:
a. Hardware — Storage Cluster 1— Drive Enclosures — Sub Enclosure (Drawer 1) — Drives
A list of installed drives is displayed with their disk bay locations. In the following example only the
base storage configuration has been installed in Drawer 1.
b.
Use the StoreOnce GUI to check what drives are installed in drawer 2, expand the
Hardware
tree
as follows:
Hardware — Storage Clusters — Storage Cluster 1— Drive Enclosures — Sub Enclosure
(Drawer 2) — Drives
A list of installed drives is displayed with their disk bay locations. In the following example only the
base storage configuration has been installed in Drawer 2.
Maintenance mode with StoreOnce Remote Support
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