CAUTION:
Before removing or replacing any processors, be sure to follow the guidelines in "Processor
troubleshooting guidelines" in the troubleshooting guide for your product. Failure to follow the
recommended guidelines can cause damage to the system board, requiring replacement of
the system board.
• If the system fails in this minimum configuration, one of the primary components has failed. If you
have already verified that the processor, power supply, and memory are working before getting to
this point, replace the system board. If not, be sure each of those components is working.
• If the system boots and video is working, add each component back to the server one at a time. To
determine if that component is the cause of the issue, restart the server after adding each
component. When adding each component back to the server, be sure to disconnect power to the
server and follow the guidelines and cautionary information in the server documentation.
More information
Video issues on page 119
Resolving loose connections on page 20
Breaking the server down to the minimum hardware configuration on page 18
Server documentation on page 167
Processor troubleshooting guidelines on page 18
Third-party device issues
Symptom
• A third-party device is not recognized by the server or the OS.
• A third-party device is not operating as expected.
Cause
• The device is not supported on the server or OS.
• The device is not installed properly.
Action
1.
Verify that the server and operating system support the device.
For more information, see the server QuickSpecs and operating system documentation.
2.
Verify that the latest device drivers are installed.
3.
Verify that the device is installed properly.
For more information on which PCIe technology is supported and for the slot PCIe bus width, see the
server QuickSpecs at
78
Third-party device issues
