Action
Replace the battery. For more information, see the server maintenance and service guide on the
System board and power backplane issues
Symptom
A POST message or an IML message is received indicating an issue with either the system board or the
power backplane.
Action
• Review all error messages for possible issues with other components and troubleshoot components
identified.
• Verify that no loose connections exist on the system board or power backplane. It is not necessary to
reseat processors.
• Remove any components recently added. For more information on removal and replacement
procedures, see the product maintenance and service guide on the Hewlett Packard Enterprise
website (
http://www.hpe.com/info/enterprise-docs
• Power down and remove all power from the server. Remove the system battery for 10 minutes.
Reinstall the battery and power on the server. To locate the system battery and for server-specific
procedures, see the product documentation on the Hewlett Packard Enterprise website (
www.hpe.com/info/enterprise-docs
• To default using the BIOS utility (F9), reset the NVRAM. If the system will not boot, then use the
System Maintenance Switch, SW6, to reset the NVRAM.
• Use the AHSV to read, diagnose, and resolve server issues using AHS uploaded data. AHSV provides
Hewlett Packard Enterprise recommended repair actions based on experience and best practices. If
you are you unable to resolve the issues, submit a support case through AHSV. For more information,
see the AHSV user guide on the Hewlett Packard Enterprise website (
).
More information
Resolving loose connections on page 20
Server user guide on page 167
microSD card issues
The system does not boot from the microSD card
Symptom
The system is not booting from the drive.
System board and power backplane issues
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