The persistent memory drives lose persistency
Symptom
A persistent memory drive can potentially lose its ability to persist data after it has booted to the OS.
When this event occurs, the server notifies the OS. The handling of this event is by the OS and version
dependent.
Solution 1
Cause
The Persistent Memory Address Range Scrub error threshold is exceeded.
Action
Using UEFI System Utilities, reinitialize the backup storage devices.
Solution 2
Cause
The backup power source capacity no longer supports the Scalable Persistent Memory backup operation.
Action
1.
Review the IML for messages indicating the error with a backup power source.
2.
Replace the backup power source device indicated in the IML.
HPE Scalable Persistent Memory backup and restore failure
Symptom
Failures occur during the Scalable Persistent Memory backup or restore operations. This symptom
usually occurs because of hardware errors and failures.
Solution 1
Cause
A backup storage device fails.
Action
1.
To locate a message that indicates the failed backup storage device, review the IML.
2.
Replace the failed backup storage device indicated by the IML.
For more information about replacing backup storage devices, see the server maintenance and
service guide on the Hewlett Packard Enterprise website (
http://www.hpe.com/info/proliantgen10-
).
Solution 2
Cause
A backup storage device is missing.
The persistent memory drives lose persistency
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