HPE ProLiant MicroServer Gen10, Руководство по устранению неисправностей

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More information
Updating firmware or system ROM on page 147
DIMM and NVDIMM population information on page 22
Server user guide on page 167
Server fails to recognize existing memory
Symptom
The server does not recognize existing memory.
Cause
• The server does not support the processor installed in the server.
• The associated processor is not installed for all DIMMs in the server.
• The memory is not configured properly.
• The DIMM is degraded.
• The DIMM is not installed or seated properly.
Action
1. Verify that the server supports associated processor installed for the DIMM.
For a list of supported options, see the Hewlett Packard Enterprise produt QuickSpecs website ( http://
www.hpe.com/info/qs ).
2. Verify that the associated processor is installed for all DIMMs in the server.
For more information on which DIMM slots are associated to each processor, see the server
documentation in the Hewlett Packard Enterprise Information Library (
http://www.hpe.com/info/
docs ).
3. Verify that the memory is configured properly.
4. Reseat the memory.
IMPORTANT:
Use care when handling DIMMs. For more information, see "DIMM handling guidelines."
5. Replace all degraded DIMMs.
6. Update the system ROM.
More information
Updating firmware or system ROM on page 147
Server documentation on page 167
DIMM handling guidelines on page 21
Server fails to recognize new memory
Symptom
The server does not recognize new memory installed on the server.
Server fails to recognize existing memory 103